Larry H. Miller Honda Murray
Murray, UT
Filter Reviews by Keyword
By Type
946 Reviews of Larry H. Miller Honda Murray
Called my service rep Levi Johnson, was busy with another customer, left message for him to call back with service secretary. Talked with Levi when I got to service, says "he never got my message." Lance, customer, left message for him to call back with service secretary. Talked with Levi when I got to service, says "he never got my message." Lance, service rep, was very good. Greeted me promptly, was thorough and courteous. He understood my needs and got my 2013 Honda Accord 4 DREX-L serviced. Suggest that you advise a "waiting" customer with service status after one hour. When providing a courtesy car wash, please dry the car carefully and remove water spots from windows and mirrors. I think the car wash is a nice touch, however, if you are going to do it, please do it correctly. This is my 8th Honda Accord from LHM Honda. I do expect "Great" sales and service! You have made significant money off my leases and when I turn in my used Hondas you make even more money because my returning Hondas are xxxx near in perfect condition. Thank you More
I HAVE ALWAYS EXPERIENCED EXCELLENT SERVICE AT YOUR DEALERSHIP AND WILL CONTINUE RETURN AS LONG AS THE SERVICE REMAINS AT THAT HIGH LEVEL. THANK YOU FOR YOUR GOOD WORK!!! DEALERSHIP AND WILL CONTINUE RETURN AS LONG AS THE SERVICE REMAINS AT THAT HIGH LEVEL. THANK YOU FOR YOUR GOOD WORK!!! More
Tara truly understands the importance of "customer service". Management should thank her for outstanding performance in pleasing the customer-ME! She is a valuable asset to your organization and I h service". Management should thank her for outstanding performance in pleasing the customer-ME! She is a valuable asset to your organization and I hope you recognize her contribution. Her friendly and pleasant attitude, knowledge of the service department's technical "lingo", and helping me get my license tags renewed along with the service details and car wash were appreciated. You should have more employees like Tara and you will continue to make LHM Honda number 1 as far as I'm concerned!! More
They were fast and efficient. They offer free wifi so I can work while they take care if my vehicle. I like the couches and free drinks. Can't beat LHM! can work while they take care if my vehicle. I like the couches and free drinks. Can't beat LHM! More
I have chosen Alisa Rigler as my service advisor many times. She always talks to people with worm smile. Never push me to purchase something that is not necessary. I also love the discount package, $75 f times. She always talks to people with worm smile. Never push me to purchase something that is not necessary. I also love the discount package, $75 for three oil changes, plus car wash. The service is fast with good quality. I really enjoy the service provided by you guys. More
Larry H. Miller Honda service department is the best! Their customer service is outstanding. Every employee is friendly, professional, helpful and courteous. They are honest and efficient and never try t Their customer service is outstanding. Every employee is friendly, professional, helpful and courteous. They are honest and efficient and never try to talk you into service that isn't needed, unlike other places I've taken my car in the past. Their waiting room is clean and spacious and they offer a free shuttle if your car is going to be there awhile. Their Oil Change package is a great value with 3 oil changes for $75, which also includes tire rotation. They also offer free car washes. I have used LHM service department since I bought my car there 7 years ago. My car just had its 100,000 mile service done and it runs perfectly thanks to the care it has received at LHM. I wouldn't take my car anywhere else. More
Great complex and waiting area is fantastic and makes it so comfortable to leave car and wait. Also dealt with my registration at the point of sale which made it easy for me to register my car for the year so comfortable to leave car and wait. Also dealt with my registration at the point of sale which made it easy for me to register my car for the year. More
I was surfing the net at nite after hours. I first check I was surfing the net at nite after hours. I first check with AAA car buying service online. They recommended LHMiller Honda. I logged off. About I was surfing the net at nite after hours. I first check with AAA car buying service online. They recommended LHMiller Honda. I logged off. About 8 minutes later I got a call from Fred Thornton at Larry H Miller Honda. We briefly chatted, but I was impressed with his RAPID service and helpfulness. I saw him the next day and we test-drove a new 2013. I was ready to buy it and we started filling out the papers, when I made a casual remark about not liking the car's color. He explained how easy AND CHEAP it would be to get a 2014 just exactly like I wanted it. We did, I bought it and am very happy with the deal, the product and the Way-Above-Average service. I highly recommend this Salesman, Fred Thornton, and his Dealership, Larry H. Miller Honda of Murray, UT. More
I was in to have floor mats and splash guards install. After my car was done, settings inside my car were changed. Why? (HDD,lane warning ect) There was no need for this. After my car was done, settings inside my car were changed. Why? (HDD,lane warning ect) There was no need for this. More
Your staff has always given me the best service I have received in US and will not hesitate a second to recommend your business to anyone whether it's purchasing or service. Keep up the good work. received in US and will not hesitate a second to recommend your business to anyone whether it's purchasing or service. Keep up the good work. More