Larry H. Miller Hyundai Peoria

I have had a harrowing experience with larry miller....First I took an internet quote for a new elantra GT. The internet manager Jason told I could get one for 18,800 inclusive of all taxes and miller....First I took an internet quote for a new elantra GT. The internet manager Jason told I could get one for 18,800 inclusive of all taxes and fees..I thought it was a good deal and went to them to buy the car.... There they revealed their true colors.....They plainly rejected that quote and gave me one that was way above what they had promised....I even pulled up the email from my phone and showed them and told it was sent none other than their manager! The sales guy Robert McGregor ( the most incompetent and uninformed sales person i have ever seen! ) tried hard to divert my attention from the email...But I was fixed on the email promise and asked him to honor that price....He kept vanishing inside to talk to his manager each time I wanted to negotiate....But he came out with no different deal...After a long six and half hour negotiation ( which could actually have been completed in one hour !) I yielded to them and agreed upon a price which was higher than the quoted price, though I felt ripped off.. The story doesnt end here...They told they have to get my car from some storage area and that they would get it only after signing the papers. That meant I should agree and sign the papers for a car which I had not even seen! These guys were trying to sell me a car which, in first place, they didnt have! How outrageous..... It was already 9.30PM and I went beyond my patience limit ,and SIGNED THE PAPERS......Then they told they will deliver the vehicle to me by noon, the next day.... Forget about noon, I dint get a call even by 2PM....I tried to call them only to speak to their voice mails....Come 2PM, 3PM and 4PM and now I had lost all my patience. I decided to cancel the deal and not buy a car. I left a voice mail indicating my decision. Immediately I got a call from the sales guy saying he will at my place to pick me up in 15 mins...How foolish was I to believe this !!!! I did believe this and said OK.... I completely broke down when they dint turn up even after 7PM.....I called them and yelled at them for wasting all my weekend and giving me such mental torture....Shamelessly the sales guy told that his car had broken in the middle of the highway ( I could hear other guys speaking in the office,,,how could that be on the highway) and that he would deliver the car in the morning..... I was not in a position to believe them anymore...I cancelled the deal and sent a strong email to their manager Danny Corrales....I was shocked at the way that man replied me...Totally unprofessional and rude.....It revealed the true cheap sales mind of that guy.... If you have a flair to do business with cheats and liars then Larry Miller Hyundai is for you....They never honor their promises and can go to any cheap extent to falsely bring in innocent buyers.... More

This was one of the nicest new car buying experiences I have ever had and a spring chicken I am not. My salesman Musa Dahdal displayed a mixture of friendliness, respect, forthrightness, courtesy and know have ever had and a spring chicken I am not. My salesman Musa Dahdal displayed a mixture of friendliness, respect, forthrightness, courtesy and knowledge which I do not think could be replicated my anyone. He magically turned my stress of buying a new vehicle into a happy celebration! More

My wife and I went to Larry Miller Hyundai because she had driven in a Sonata that her sister bought two years ago from the Larry Miller dealership in Utah. We test drove the product and loved the car. Ou had driven in a Sonata that her sister bought two years ago from the Larry Miller dealership in Utah. We test drove the product and loved the car. Our salesmen was a young man named Craig and he was extremely helpful and informative. We bought the car that day. More

I was looking for a new car for my daughter and contacted Jason & Danny via email. They provided specific pricing information and virtually all the negotiating was done via email. I spent about an hour in Jason & Danny via email. They provided specific pricing information and virtually all the negotiating was done via email. I spent about an hour in the dealership to wrap up the details and Danny & Jason couldn't have been more professional and straight forward. I would highly recommend! More

Farid "Fred" was very personable, sincere and helpful in my new car buying experience. The whole staff made me feel at ease and for the first time ever I didn't feel nervous about working with a helpful in my new car buying experience. The whole staff made me feel at ease and for the first time ever I didn't feel nervous about working with a dealership and buying a car! More

I've been working with Dirk for the past 6 years and have complete faith and trust in him. I've purchased three vehicles from this dealership as a result of their outstanding service after the sale. have complete faith and trust in him. I've purchased three vehicles from this dealership as a result of their outstanding service after the sale. More

Service was fast, it was great to have the transportation van to take me home, and pick me up when my car was done. The driver was a pleasant conversationalist, clean, and nice... I was very pleased with my van to take me home, and pick me up when my car was done. The driver was a pleasant conversationalist, clean, and nice... I was very pleased with my service, and am sorry I can't recall the gentleman's name who assisted me, as he gave good customer service. Thank you. Do not understand your sentence, "If your review does not answer "Why" you have given the rating you have, it will not be accepted". Please clarify this, it is confusing. More

James is a very good salesman and very helpful will definitely refere anyone who wants to buy a new car to him. Thank you James definitely refere anyone who wants to buy a new car to him. Thank you James More

First, let me say that I never thought I'd give a car dealership a great rating on a sales transaction. However, on May 24 my wife and I went in to Larry Miller Hyundai to look for a new commuter car. dealership a great rating on a sales transaction. However, on May 24 my wife and I went in to Larry Miller Hyundai to look for a new commuter car. It was one of several stops we had made that day, and we were not in a rush to buy. However, we were immediately impressed by Kenny Pugh, our salesman. He took the time to find out what we were looking for and why, and did not try to up-sell us to a more expensive model than what we were looking at. The test drive was fine, and he was clearly knowledgeable about the products his dealership carries. So we decided to buy. The negotiation process went as expected and, after some haggling that was not excessive, they met our bottom line price. As we were going through the final paperwork process, Kenny appropriately asked us to consider him for our business in the event that we would be looking for a replacement for our other vehicle. On a whim, we asked what they had available that might fit our parameters. He showed us a recent trade-in that we immediately liked a lot. So it turned out that we ended up buying two cars from the dealership that day. And I'd have to say that the sole reason we did so was simply because of the excellence of our salesperson, Kenny Pugh! By the way, in case you are wondering, we had never met him before our encounter that day, nor did we have any other knowledge of him. We had already shopped several other dealerships and had kept looking due to factors related to either the products we were considering or the salespeople we were dealing with. Hopefully that let's you know that this rating is entirely legitimate. Based on our interactions with him, I would have absolutely no qualms about recommending Kenny as a salesperson. He reflected very well on Larry Miller Hyundai! More

In dealing with Troy Petracek, in purchasing my new Hyundai was the best service I have ever had. Troy kept me updated and called me if he needed too. I have delt with many sales people who have bee Hyundai was the best service I have ever had. Troy kept me updated and called me if he needed too. I have delt with many sales people who have been rude and felt like I was taking up their time. With Troy I felt very comfortable and was very pleased working with him. I will recommend your company to all of my friends. Again it was a pleasure doing business with you. Sincerely, Estella Sample More