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Larry H. Miller Hyundai Peoria - Service Center

Peoria, AZ

4.7
1,310 Reviews

1,310 Reviews of Larry H. Miller Hyundai Peoria - Service Center

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July 01, 2022

Service providers were great. Though I have know idea as to what they did to the car. Received no paperwork. Car was supposed to have the oil changed and clear coat protection don More

by Fred195
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jorden Smart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Larry H. Miller Hyundai Peoria responded

Fred, thank you for taking the time to leave a review. We are sorry for the miscommunication regarding the re-cleaning of your car between the sales department and service at the time of your appointment. I spoke with Melissa who said she had already spoken to you, I thank you for that. We will do better moving forward and look forward to serving you in the future. We thank you for being our family. – Robert Smith, Customer Relations Director, 623.815.4581

July 01, 2022

Great service considering the remodeling taking place. I would highly recommend this dealership for service, More

by dihep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashleigh Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to leave us your review! We really appreciate all our customers and strive to deliver truly exceptional customer service. We appreciate your recommendation and hope to work with you again soon! - Rick Trinkl, General Manager

July 01, 2022

Was very nice and prompt for service with our car will return for next service More

by Russ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Yinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Larry H. Miller Hyundai Peoria responded

Thank you for your amazing recommendation, Russ! It's always our pleasure to provide you with the great customer service that you deserve. We look forward to doing more business with you in the future! - Rick Trinkl, General Manager

June 30, 2022

I was very satisfied with the service. Everyone was great. Mark was off ,so Amanda was the service adviser. More

by cobatha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Castleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Neitzel Mark was off
Jul 01, 2022 -

Larry H. Miller Hyundai Peoria responded

Thank you for your great recommendation! Mark and Amanda were more than happy to assist you during your time with our service department. We hope you will continue to come to see us in the future! - Rick Trinkl, General Manager

June 30, 2022

All was good except wait time. Appt was at 8:40 and didn’t get vehicle until 3 hours later. This was after I texted Ana that my husband was still waiting. Otherwise everyone was v More

by Illa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Alves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ana Nadjalin, Nery Granados
Jun 30, 2022 -

Larry H. Miller Hyundai Peoria responded

Thank you for that review, Illa! It’s good to see that your overall experience with us was a positive one. If you have any questions or concerns about your visit, don’t hesitate to let us know! - Rick Trinkl, General Manager

June 27, 2022

They solved our issue when the other Hyundai dealership could not figure it out. Very courteous service! More

by SV
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Yinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to review us! I will make sure they get the recognition they deserve. It was our pleasure to provide the repairs your vehicle needed. Come back again soon if there's anything we can assist you with - Rick Trinkl, General Manager

June 26, 2022

I use Larry H Miller service for all of our family vehicles and have for the past 15 years. LHM is an ethical, reliable and professional organization that stands behind their product and service. More

by rudi240z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Castleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dirk Dunham
Jun 27, 2022 -

Larry H. Miller Hyundai Peoria responded

Thank you for your great review! We are happy to have provided a reliable and professional service experience. Have a great day and come back to see us if you need anything else. - Rick Trinkl, General Manager

June 25, 2022

I made a mistake when I scheduled my appointment and they were very accommodating! I really appreciate it. More

by Amorgan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashleigh Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to leave us a review. Our team was happy to have been accommodating and gotten the services your vehicle needed. Please let us know if there is anything else we can do for you in the future. - Rick Trinkl, General Manager

June 24, 2022

I was pleasantly surprised that all went well and that all the work was done to my satisfaction More

by dcnjoe65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ana Nadjalin
Jun 24, 2022 -

Larry H. Miller Hyundai Peoria responded

Thank you for your great review. Our team was happy to have given your vehicle the service it needed. We hope you will come back to our dealership soon if you need anything else. - Rick Trinkl, General Manager

June 24, 2022

Unexpected fantastic service experience. Melissa was thorough and great with following up. She was amazing. The loaner/rental car experience could not have been better/smoother. 12/10 all More

by Eileen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to review us! I will make sure they get the recognition they deserve. It was our pleasure to provide the service your vehicle needed. Come back again soon if there's anything we can assist you with. - Rick Trinkl, General Manager

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