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Larry H. Miller Hyundai Peoria - Service Center

Peoria, AZ

4.7
1,435 Reviews

1,435 Reviews of Larry H. Miller Hyundai Peoria - Service Center

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April 23, 2022

Mark is always on top of my service requests. Prompt and professional He does a fantastic job! More

by IceDuck
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Castleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Larry H. Miller Hyundai Peoria responded

Thank you for your great review! We are happy to have provided a Prompt and professional service experience. Have a great day and come back to see us if you need anything else. - Rick Trinkl, General Manager

April 23, 2022

Melissa took care of our car and worked to ensure that the problem was solved. Thank you More

by CD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Larry H. Miller Hyundai Peoria responded

Thank you for that great review! Our team was happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future! - Rick Trinkl, General Manager

April 21, 2022

The dealership was under a major remodel but tried to provide a comfortable waiting area. More

by Snowbird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Apr 21, 2022 -

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to review us! Please let us know if there’s anything else that we can do for you in the future. - Rick Trinkl, General Manager

April 17, 2022

I waited for my vehicle, but there was no waiting room. The waiting area was in the car drop off garage. As i waited i got a text from the service person that they would be happy to help, if i had question More

by Er!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Apr 20, 2022 -

Larry H. Miller Hyundai Peoria responded

Thank you for reaching out. Allow me to apologize for the temporary remodel of our dealership and for the dust. This will be completed soon and the state of the art dealership that you deserve, will be completed. We want all our customers to feel taken care of during their service visit. I’d appreciate the opportunity to learn more about the communication issues you’ve experienced so that we can continue to improve the customer service we provide. I hope you’ll give me a call at your earliest convenience. - Kevin Naylor, Fixed Operations Director, (480) 234-7895

April 16, 2022

First trip in to do 4 recall issues. Service advisor was helpful and made accurate time estimate. Had one additional repair I requested and that was completed to my satisfaction. Service More

by kfriendaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Yinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2022 -

Larry H. Miller Hyundai Peoria responded

Thank you for leaving us a review. We are glad to have provided a helpful and courteous service experience. I will make sure they get the recognition they deserve. Please come see us again if there is anything else you need. - Rick Trinkl, General Manager

April 16, 2022

I was given an appointment for an oil change along with reminders to be prompt. I arrived at 10:20 am for my 10:40 am Appointment and was told there was a “2 hour” wait! At 2:15pm my car was ready, a 3 More

by etoly3
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Dirk Dunham
Apr 20, 2022 -

Larry H. Miller Hyundai Peoria responded

It’s unfortunate to hear that you had a longer-than-expected service experience that cause you to miss an appointment. Our goal is to provide a "5 Star" experience for each and every client. If you would be willing to give me a call, I’d truly appreciate learning more about the lack of communication you received so that I can make things right with you. Thank you for your patience. - Kevin Naylor, Fixed Operations Director, (480) 234-7895

April 13, 2022

I've been taking my car for maintenance to LARRY MILLER for years. Amanda is awesome! More

by Dster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
Apr 13, 2022 -

Larry H. Miller Hyundai Peoria responded

Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Rick Trinkl, General Manager

April 13, 2022

Great service. Everything was on time. Good Communication. Highly recommend Fair, and explained warranty fully More

by Bingo lady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Castleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dirk Dunham
Apr 13, 2022 -

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to review our dealership. It was our pleasure to have provided great communication throughout your service experience. Please let us know if there’s anything else that we can do for you in the future. - Rick Trinkl, General Manager

April 11, 2022

I switch from another Hyundai dealer and I think I’m going to stay with Larry Miller Hundyai More

by Llu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Yinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to review us! I will make sure they get the recognition they deserve. It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Rick Trinkl, General Manager

April 10, 2022

Ana Nadjalin was informed and very professional. Please give her a raise and kudos to Larry Miller Hyundai. Also the technician was spot on. Thanks so much More

by Eugene Jordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Nadjalin
Apr 11, 2022 -

Larry H. Miller Hyundai Peoria responded

Thank you for your great review, Eugene! We are happy to have provided a knowledgeable and professional service experience. I will make sure they get the recognition they deserve. Stop by and see us if you need anything else down the road.- Rick Trinkl, General Manager

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