Larry H. Miller Hyundai Peoria - Service Center

Ana-Thank you for finding the issue with my key fob and fixing it on the first try! Your attention to detail in fixing the problem has made my household a lot quieter (i.e., the alarm in my Santa Fe no lo fixing it on the first try! Your attention to detail in fixing the problem has made my household a lot quieter (i.e., the alarm in my Santa Fe no longer goes off when using the key fob to lock the doors)! I truly appreciated the opportunity to speak directly to the technician (Chan) who was working the issue. And I'm grateful that I will be working with you, Ana, in the future for all my car needs. Great customer service and support! More

Dirk, our service rep, was efficient, friendly and knowledgeable. Dirk scheduled an appointment for service in a reasonable timeframe. We were able to have our vehicle serviced for the 40k check-up, knowledgeable. Dirk scheduled an appointment for service in a reasonable timeframe. We were able to have our vehicle serviced for the 40k check-up, a gasket replaced and a recall item replaced in less that a couple hours. He explained the bumper to bumper maintenance check and we were in our way. More

Service was great and timely. Going on a trip and they looked over every part of the car. Came out and updated me as to the progress of the work. looked over every part of the car. Came out and updated me as to the progress of the work. More

Purchased a 09 Honda ridgeline here 1/2/21 and since have had it in twice for non-normal maintenance. The ac compressor had to be replaced but only after I was forced to go around in circles for months to t had it in twice for non-normal maintenance. The ac compressor had to be replaced but only after I was forced to go around in circles for months to tell my service writer and finally scream to get the manager involved once it started smoking( b/c the compressor seized up and it was burning the serp belt). I also had to be the one to tell them that on this specific year make and model, honda decided to interlink the engine fans and the ac compressor. So, even if the ac is off but the engine fans kick on, the ac compressor is going to kick on. This put a lot of work on the compressor. When this was told to my service writer he looked at my like I was stupid and stated that isn't how cars work. I told him again that this one does. So when the vehicle was burning the belt and I forced them to tow it to the dealership on a Sunday, Monday bright and early I was there and they had to jump it to get it started, this is important later. Again I told the about the linked fan and compressor and that they shouldn't leave it running. They didn't listen. My service writer come out to talk to me and get the milage and can't even get the maintenance message off the screen to get the mileage (this is how little they know about the vehicle). I tell him again about the fan and compressor link and tell him to please turn it off and again get told that it is not how cars work. As soon as I done saying it a second time the engine fans kick on and the seized up compressor makes all sorts of noise and smoke come out from under the hood from the belt being burnt. The writer scrambles to turn off the car and i just tell him "see like that". So they warrenty out the compressor but never bother to check why the vehicle needed to be jumped. All along having to fight with them about a rental. A week or so goes by after I get it back and now it needs to be jumped every time I need to start it. So I brought it back and they told me the battery needed a charge and they charged it and sent me on my way. The next morning needed to jump it again. Brought it back. I was furious. After much back and forth they tested it again and I was told the battery failed and $237 for new one with 1 year warranty. I said no that I want a honda battery b/c it's cheaper and 8 year warranty. I go across the street and end up talking to the Honda service writer about the battery and Honda tests it and tells me it's fine. We get to talking about all that has happened with the ac and the series of events. The Honda service write asks if hyundai replaced the relay for the ac because a bad relay could make the compressor go bad and then drawer power from the battery even if the vehicle was off. I looked at the paperwork from when hyundai replaced ac and no replacement of the relay. I was then sent to buy a $30 part and shown how to install it. This part has made the ac compressor stop cycling on and off constantly and I have yet to have to jump my vehicle again. In the end if the relay was replaced before it was sold to me or when I brought it to hyundai in April with the original problem of the compressor cycling on and off every 5 seconds all this headache would have been avoided. The sad part is that my husband had to put more freon in the ac system last night because it was low and blowing cold and I am forced to bring it to hyundai b/c that is where I purchased it and I was told I can not bring it to another dealership outside of larry miller unless I'm out of a certain milage away, which I'm to close to too many and a larry miller honda is in Utah according to Google. I have to deal with a dealer ship who refuses to listen to me and refuses to actually look and fix my vehicle for another 3.5 years. I'm not looking forward to it. More

Melissa was incredible and made a stressful situation so much easier. I had my AC go out in the middle of the Arizona summer, and I could not get my vehicle in to any dealers near me for several weeks. On a much easier. I had my AC go out in the middle of the Arizona summer, and I could not get my vehicle in to any dealers near me for several weeks. On a whim I called Larry H Miller, expecting to get the same answer. Melissa was so kind and expedient and got me in for a same day appointment and had my vehicle done in half the time she quoted me! It was beyond worth driving all the way to Peoria from Chandler for the service I received. They even offered to get me a Lyft home so I didn't have to wait! I was so happy I called them that day, and I will be back for future sales and service needs. More

I had to take my SUV in for a factory recall, I was scheduled the next day, everyone was very nice and informative, they even called Lyft to give me a ride home and back again to pick up my car. Thanks scheduled the next day, everyone was very nice and informative, they even called Lyft to give me a ride home and back again to pick up my car. Thanks for the great service. More

My first service of my Elantra was a very enjoyable experience. I’m always apprehensive about going to the Dealer for any maintenance but I must say it turned out very seamless. They were on time , pol experience. I’m always apprehensive about going to the Dealer for any maintenance but I must say it turned out very seamless. They were on time , polite and did what we had agreed to. Thanks for easing my concerns. Mike More

Ashleigh, is a fanatic, caring, well Informed/educated advisor. I had a long history of using with a different advisor that left and I felt lost. When ai bought my Tucson, I chose Ashleigh and I couldn't advisor. I had a long history of using with a different advisor that left and I felt lost. When ai bought my Tucson, I chose Ashleigh and I couldn't be more pleased with the service and care she provides me. Thank you! More

Friendly service crew. Greeted immediately and had service advisor quickly. Service completed in a timely fashion and the vehicle washed and returned to us. All in all very satisfied ! service advisor quickly. Service completed in a timely fashion and the vehicle washed and returned to us. All in all very satisfied ! More

LM Hyundai is very efficient and fair. They always take care of my Tucson and Dirk is a fantastic and professional tech. I've never had a bad experience there and highly recommend this dealership both to care of my Tucson and Dirk is a fantastic and professional tech. I've never had a bad experience there and highly recommend this dealership both to purchase a car and to have it serviced at this location. More