Larry H. Miller Nissan Arapahoe

It started when I set a appt online and showed up for the appt on Friday. The man scoffed to another worker about me getting brakes “today” he said in a sarcastic voice. He was very unfriendly and I immediat appt on Friday. The man scoffed to another worker about me getting brakes “today” he said in a sarcastic voice. He was very unfriendly and I immediately wanted to leave. If you allow people to set appts online, why would I know that you can do the service for the day that was available online? Saturday morning, I received a text about recommendations of what to fix. I had questions and sent a text to Dominick. He said, “ Hello! You have contacted the correct person, give me just a second to work through our morning rush and I will give you a call :)” After that, there was ZERO communication with regards to my car. I was told I would receive a call and waited 8 hours Saturday with nothing. I both called and texted Monday morning and didn’t hear anything. Finally, I made the decision to pick up my car and take it elsewhere to be fixed. Extremely disappointing. I don’t plan to return and won’t be recommending this location to others. More

It's been an incredibly stressful ordeal. Initially pre-approved, then denied at the dealership. Frustratingly, the price differed from the advertised one, compounded by unexpected dealership Initially pre-approved, then denied at the dealership. Frustratingly, the price differed from the advertised one, compounded by unexpected dealership fees. The time taken to finalize the purchase was shockingly long, making the entire car-buying process unpleasant. Although Victor was pleasant, the insistence on in-person proceedings despite my request for online options was exasperating. Despite arriving early, I still had to wait nearly four hours. The constant calls and texts, without the ability to leave detailed messages, added to the frustration. It's clear that this experience has been overly burdensome. I've decided to pay in cash from now on to avoid such hassles. More

I took my NIssan Rogue to be serviced for a simple oil change and battery check. I was told the battery failed to hold a charge and needed to be replaced. Nissan policy was to charge the battery mulipl change and battery check. I was told the battery failed to hold a charge and needed to be replaced. Nissan policy was to charge the battery muliple times until it hold a charge. The warranty I purchased is worthless because Nissan will not abide to their promise to fix anything wrong with the vehicle. I finally had to purchase a new battery at my own expense since Nissan would not honor their promise. Do not take your car to be serviced by Nissan they do a terrible job. More

Went to Larry H Miller at Arapahoe to buy a 2019 Nissan Titan that was Certified Pre-Owned. It looked great and rode straight, and appeared brand new. Recently took it to Breckenridge...right after Eisenho Titan that was Certified Pre-Owned. It looked great and rode straight, and appeared brand new. Recently took it to Breckenridge...right after Eisenhower tunnel I hit the brakes and the entire truck began shaking violently. When I got to my destination the brakes were very warm. Surprised they checked brakes off as good on their 150 point inspection. In my mind their Certified pre owned might as well be used. If buying from Arapahoe Nissan get your vehicle checked by a 3rd party before signing. More