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Larry H. Miller Nissan Highlands Ranch

Highlands Ranch, CO

4.7
498 Reviews

1320 Plum Valley Lane

Highlands Ranch, CO

80129

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Showing 498 reviews

April 30, 2024

They go above and beyond! Missy is an amazing service manager she makes sure my appointments go smoothly and gets my service done in great time and always gets me the best pri More

by veech101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Zalinger
April 30, 2024

The Service Adviser was great And I would recommend her to anybody and I have been coming to Larry H. Miller Nissan Highlands Ranch for several several years More

by toukanz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Zalinger
April 24, 2024

Always professional and quick. We've bought several cars from this dealership and always been a good experience. More

by Kheller171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Gilliard
April 20, 2024

Always friendly and helpful. Missy is just awesome!! Service is not pushy and gives the necessary recommendations. More

by Tim.Langwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Zalinger
April 19, 2024

Great service, Easy communication, I use this dealership for many years and have no problem at all More

by Victor777
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Clements
April 11, 2024

The service at Larry H Miller is stellar. I live they they keep you posted on everything that they are doing. More

by hiflyerbean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Gilliard, Missy Zalinger
April 11, 2024

Poor communication and lack of concern. Larry H. Miller is only concerned with selling and not taking care of the customer after the sale. More

by johnson.aj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Logue, Lou Haddad, James Ayres, Jeff Kuykendall, Jim Lopez, Jillian Johnson, Scott McGrew, Autumn Williamson, Trent Gilliard, Samantha Walls
Apr 13, 2024 -

Larry H. Miller Nissan Highlands Ranch responded

Thank you for your feedback, and I apologize that we did not meet your expectations in communication and customer care. It’s important to us that every customer feels valued, not just at the point of sale, but throughout their entire experience with our dealership. I would like to understand more about your situation and what we can do to address your concerns. Your insights are crucial for us to improve our customer service. If we have not already reached out to you, please contact me at your convenience so we can discuss this further. Your satisfaction is important, and I am committed to ensuring a resolution that meets your expectations. - Matthew Logue , General Manager, (720) 274-5202

April 10, 2024

Great service always! They are fair and honest. I have purchased 5 vehicles from them over the years and will continue to always buy from them. Year after year with amazin More

by anghin8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
April 03, 2024

Good for me but not for my daughter or son in law don’t call More

by sandra_padilla46
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Gilliard
April 01, 2024

Brought in for a recall, but likely to come back for some recommended repairs. Trent explained quite well and inspired a level of confidence. More

by Flanagan36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Gilliard
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