Larry H. Miller Southwest Hyundai Albuquerque

My previous car was almost at the end of the 100,000 mile warranty. I had to get towed in because of a non warranty expensive problem. I had been thinking about trying to get a new car. I asked for a sa warranty. I had to get towed in because of a non warranty expensive problem. I had been thinking about trying to get a new car. I asked for a sales person so I could weigh my options. I was referred to Joe Armijo. He was very friendly, listened to what I had to say, he understood my concerns and my needs. He explained what he had available and when I went in he showed me exactly what he promised and when I made my choice everything went just like clockwork. I am very happy with my "new" car a 2008 Elantra. I've bought two Sonota's prior to this purchase. All though I live closer to the other Hyundai dealership in town I stay with Southwest Hyundai because I've always been taken care of so well there. The service has been great and the personnel are friendly and understanding. I've never had a problem getting the warranty applied. I loved my two prior Sonota's and now I'm in heaven with my Elantra. I'm a very short person and the Elantra is an excellant fit for me. I think it's great and I'm just enjoying it to the max. I feel like I've had the car for years I'm so comfortable in it. It was just the right recommendation by Joe. The van service is excellent too! I'm just very pleased with Southwest Hyundai. More

I bought a 2008 Sonata from Southwest Hyundai. The people who helped me in my serch was sheryl in the internet department and Daniel G. Sales MGr. Awsome staff very helpful,and professional. I would recommen who helped me in my serch was sheryl in the internet department and Daniel G. Sales MGr. Awsome staff very helpful,and professional. I would recommend to all my friends and family. I love my Sonata! More

I started looking online for a car I could afford. I was worried about my credit, and did not have much money to put down. I started emailing the Internet dept at Southwest Hyundai, Sheryl got me pre-qualif worried about my credit, and did not have much money to put down. I started emailing the Internet dept at Southwest Hyundai, Sheryl got me pre-qualified before I went in, and all I had to do was make an appointment to go look at the cars I liked. Best part was I didn't have to deal with high pressure sales-the Internet staff people met me and showed me a lot of cars in my price range. It was a lot easier than the last time I bought a car at another dealership. They also showed me how to put the car seat in for my grandbaby! More

All service was completed in the required time, great people to work with. All required Service was provided on our 2007 Hyundai Santa Fe. Work was explained in full before any completed. Very helpful i people to work with. All required Service was provided on our 2007 Hyundai Santa Fe. Work was explained in full before any completed. Very helpful in what they did. I would defintely reccomed this dealer to any one as a great place to go More

This was the best car buying experience that I ever had, This was the best car buying experience that I ever had, The staff at Southwest hyundai was friendly and fun. We picked out the car that I was lo This was the best car buying experience that I ever had, The staff at Southwest hyundai was friendly and fun. We picked out the car that I was looking for and Kevin explained every feature on the vehicle. I was in and out of the dealership in less than two hours from start to finish. I wouldn't hesitate to recommend this dealership to my friends and family, and when I need another car Southwest Hyundai is at the top of my list More

Richard was very helpful when purchasing my Sonata. He answered any questions I had without feeling pressured. I was very happy with my purchase and left knowing all the little questions about my car. I w answered any questions I had without feeling pressured. I was very happy with my purchase and left knowing all the little questions about my car. I would recommend friends and family to him without a second thought. More

We own a 2003 Hyundai XG350L, and have been dealing with Vince in Service on a regular basis. If we ever buy another Hyundai (and we had a great experience with our current one), it would be because of the Vince in Service on a regular basis. If we ever buy another Hyundai (and we had a great experience with our current one), it would be because of the way Vince has been treating us. He is the best asset Southwest Hyundai has. But here is a thought for management: We, the current customers, when considering buying another car from the same Dealership, would much rather buy from the Service guy we've been dealing with, and have come to trust! We don't know the Salesman, that's trying to sell us a car, we don't 'trust' him, out of principle (he needs to make a sale), but we DO trust our Service guy. He's been dealing with us for a long period of time (in our case 4 years)and we BELIEVE what he tells us. So, in the case of a current customer, give the Service guy the commission he deserves - he sells us on YOUR cars everytime we see him. Again, Vince would be THE reason we would ever buy another Hyundai, not Orlando (the salesman we dealt with the other day). Orlando was very nice and accomodating, but we TRUST Vince. So, please take this into consideration! Thanks for your time More

On a late friday/pm (oct.19),my 2006/Sonata was towed in... . Within minutes they had identified the problem; faulty transmission-sensor. Since the part could not be delivered till the following tuesda in... . Within minutes they had identified the problem; faulty transmission-sensor. Since the part could not be delivered till the following tuesday, I was lent a new car for the period. Being a (french)tourist from Québec, it gave my wife and I,a chance to visit Albuquerque.We then carried-on our trip to California and Vancouver BC.;then back home via USA. So... satisfaction 100%. Jean-Paul Cardin PS. Wish I could say the same about Hyundai's Road -Assistance-Policy: they pay for accident-related claims(max.300.$) where Hyundai really has no responsibility, but refuse to pay for car-defect-incident where Hyundai surely has a responsibility. More

I was pushed into buying a car that was overpriced and told that it was the only choice in the range I was looking for other than a used car with a lot of miles. I found out later the Basic model I bought told that it was the only choice in the range I was looking for other than a used car with a lot of miles. I found out later the Basic model I bought was actually priced a lot lower. Word of mouth works both ways and I will not be telling others of the good deal I got there. More

This was the worst buying experience in my life. The whole process was intimidating and many lies used to dupe me. I haven't slept all night and can't stand to look at my new car. I really like the ca whole process was intimidating and many lies used to dupe me. I haven't slept all night and can't stand to look at my new car. I really like the car but have no idea where to have service since I cannot stand the idea of going back to this dealer. I was promised a $2500 rebate over the phone; I was told that I would save thousands by buying the demo (2008 Sonata). They also agreed to a certain interest rate and then wouldn't honor it later (I have excellant credit). I did not receive the incentice rebate. I paid more for the USED car than I would have been for the new one and I was also lied to about the "sunroof" package. I was told that it was the sunroof and an upgraded stereo costing $1500. The truth is the Sonata sunroof package contains only the sunroof and it costs $900 per the Hyundai website. The car only has the normal stereo sysstem that the car I purchased comes with. They used the bad cop good cop routine, wear the customer down by hours of intimadtion, and by bait and switch. More