Larry H. Miller Subaru Boise
Boise, ID
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My 2008 Mazda B2300 pickup had a cab A/C temperature control problem; it would only allow heat, no cooling. It was cold outside, so this was not a big deal, but would become an issue as the weather war control problem; it would only allow heat, no cooling. It was cold outside, so this was not a big deal, but would become an issue as the weather warmed up. The service group troubleshot the problem to a failed electric actuator that would no longer adjust hot and cold airflow. Service ordered a new part and installed it after it arrived. It worked perfectly! I also noticed a noisy engine drive belt when I took the pickup in for the temperature control service. The service team found the noisy belt and replaced it. I didn't purchase my pickup at Larry Miller's dealership, but the service team treats me as if I did. Mazda is not this dealership's major brand, but they have the technical knowledge and expertise to do an excellent job of maintaining and servicing my Mazda. It runs better now than it ever has! I trust their workmanship, and know that they stand behind the quality of their service. More
We went into the dealership after researching several different makes of cars on our wish list. We determined that only an extra special car could make us give up our former family car. We knew exactly w different makes of cars on our wish list. We determined that only an extra special car could make us give up our former family car. We knew exactly what we wanted, a Cross Trek, and Harmon simply guided us through the process of purchasing our car and ordering the desired accessories without pressuring us or trying to tell us we wanted something else. It was love at first drive and only a few tears were shed over the trade-in. Along with the rest of the team involved in our purchase, Harmon was very polite and respectful, knew the features of the car well and spent extra time helping to familiarize us with each feature. We felt appreciated for choosing a Subaru and provided our experience with a new Subaru is as good as our experience with our older used Subarus, we will happily continue as a part of the Subaru family. Thanks a million, Harmon! More
Larry Miller Subaru is the only place I trust with the service to my car, the knowledgeable and friendly staff has always been great to me. So when it came time for my wife and I to get a new car, our min service to my car, the knowledgeable and friendly staff has always been great to me. So when it came time for my wife and I to get a new car, our minds were set on Larry Miller Subaru. We first used their internet site to find the car we wanted, then traveled to the dealership to work with a great sales individual. He was very friendly, knowledgable and wasn't the usual pushy type that you would normally find at other dealerships. My wife and I decided to buy that car, and I will never doubt our decision to go to Larry Miller Subaru. If you are in the market for a new car, Larry Miller should be your first stop! More
One of the best car buying experiences I've every had. Larry H. Millers's team were quick, efficient and eager to please. I would recommend them to anyone. had. Larry H. Millers's team were quick, efficient and eager to please. I would recommend them to anyone. More
I have visited only one dealer which was Larry H. Miller. I found that the sales representative, Neil Bryant, was friendly, very knowledgeable regarding Subaru vehicles , and we had a connection of several m I found that the sales representative, Neil Bryant, was friendly, very knowledgeable regarding Subaru vehicles , and we had a connection of several mutual friends. The process moved along with Neil trying to work a dealer trade, with Oregon dealers, for an upgraded WRX Wagon. That did not come to fruition, so we fell back to a WRX that was due to come on a January 2nd delivery to Larry Miller. The weather played a part by being so severe that delivery did not happen until a week later. However, I thought that Neil kept me informed regarding when the vehicle might show up. My one area of concern was financing; initially I was told that Larry Miller could finance me at a 2.25% rate. At the time of purchase I was given a 2.90%. I was told that my credit rating was poor and that was the reason for the higher rate. I did call Idaho Central Credit Union and spoke to one of the workers. She said that my credit was a "B rating" and I would qualify for the 2.29% rate. I intend to speak with people at my credit union to see if they will be willing to finance the vehicle, or have Larry Miller work with Idaho Central to lower the rate to 2.29%. When I did pick-up the car, Neil introduced me to several Larry Miller employees who would service the car. Also, a couple of "gifts" were given to me. Neil sat in the car and went through a tutorial on several of the technology features. I was quite pleased with the overall experience of buying a vehicle through Larry H. Miller. I will certainly continue to negotiate with either Idaho Central, or my Credit Union, to find a rate that I should qualify for. My understanding is that Larry H. Miller finance people will need to contact Idaho Central for this to happen. So, the car is great, the sales person, Neil, was also excellent. The one sour spot was finance. This was probably of my own doing due to my need to get the deal done and drive away in my new car. More
My husband and I went in to look at cars. We did not planned on purchasing just looking. I was impressed with Neil from the moment we met him. We felt he was honest and there to not only represent Sub planned on purchasing just looking. I was impressed with Neil from the moment we met him. We felt he was honest and there to not only represent Subaru, but us as well. We ended up purchasing a new Subaru and couldn't be happier. We plan to bring my daughter in to meet with Neil as they are looking for a new vehicle. Thank you for such great service! More
Having owned 6 Subarus since 1979, our #7 purchase was a 2014 Forester- what a beauty! Hard to go wrong with a car rated so highly by Consumers Report, JD Powers and our personal experience with Subarus in 2014 Forester- what a beauty! Hard to go wrong with a car rated so highly by Consumers Report, JD Powers and our personal experience with Subarus in general. It was a true pleasure working with Jeremy as he was honest & straight forward, easy to deal with, and came through on everything as promised. The service department was even able to squeeze me in for some bulb replacements on my 2005 Baja while I was becoming acquainted with the Forester. We will definitely go back for #8 when the time comes, & hopefully Jeremy will still be there :) More
Jeremy was extremely helpful and worked with want I wanted. He was very professional and personable. I walked away feeling very positive about the whole experience. The rest of the staff was also ple wanted. He was very professional and personable. I walked away feeling very positive about the whole experience. The rest of the staff was also pleasant to work with. I will definitely return to Larry Miller when I am ready for another vehicle and have already recommended Larry Miller Suburu to friends who are currently looking for a new vehicle. More
I just celebrated my one year anniversary with my 2004 Subaru Outback and wanted to share what a fabulous experience I had with the guys at Larry H. Miller Subaru Boise. At the time of my purchase I was Subaru Outback and wanted to share what a fabulous experience I had with the guys at Larry H. Miller Subaru Boise. At the time of my purchase I was in dire need of a new vehicle and started my search at a nearby dealership. It was a terrible experience and I was being presented with cars with a price tag of $4000 over the blue book value! From there I went next door to Larry H. Miller Subaru where I met Neil Bryant, and the rest they say, is history. But let me give you a few details... I explained to Neil what I was in the market for and the investment I was able to make and he presented me with cars that fit my bill to the T and also with some cars that I might be interested in due to my search criteria. Living in a tech savvy world it is easy to acquire numbers and information, so I checked. Everything he presented me with was within just a few hundred dollars of the blue book value. I was impressed. They were totally transparent with their pricing. After finding The One, next came the tedious wait for my credit approval. Unbeknownst to me was how long that would take and I did not prepare for it, so I became hungry. Here's where it gets really good: they fed me pizza! Now I can't always guarantee they'll have pizza in their break room, but they have an uber comfortable lounge area with a plush leather sofa and armchairs, a crackling fire in the fireplace (it was after all the dead of winter when I was making this purchase) and football on the big screen TV... ahh yeah After my approval was made, they explained the length of my loan, the payments, and all other fees included, again being totally transparent with the pricing. There were no surprises. And I drove away in my brand new (to me) Subaru Outback (aka "Jenny") and we've been like peas n carrots ever since. Neil had fantastic follow up skills and would check in via email with me, which I really appreciated because I knew then I was not just a person being sold to and once the deal was done I was irrelevant. For all repairs and maintenance issues I have been back to the service department and they have been equally as great! To summarize: Larry H. Miller Subaru has an outstanding selection of cars, phenomenal and totally transparent pricing, and a great group of guys and friendly staff whom let's face it, you can just sit back and watch some football with. I just can't promise the pizza ;) More
Harmon was wonderful! He was kind, patient and very knowledgable.He also introduced us to other members of the Subaru team to complete the purchaseprocess and service dept, The whole experience was g knowledgable.He also introduced us to other members of the Subaru team to complete the purchaseprocess and service dept, The whole experience was great, We will certainly recommend Harmon & Subaru to our friends. Toni Achabal More