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Larry H. Miller Super Ford Salt Lake City

Salt Lake City, UT

4.0
448 Reviews

1340 S. 500 W.

Salt Lake City, UT

84115

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Showing 448 reviews

June 18, 2025

We were passing through SLC on our RV trip when a check engine light came on. After bringing our RV in they were able to diagnose the issue and replace a burnt spark plug wire within 2 hours so we could be More

by psc1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
June 16, 2025

Brandon was our service representative, I can’t thank him enough. He was efficient, very knowledgeable ,and professional. We have a 34 ft RV and we’re stranded in Utah. He stayed in touch with us, which help More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon in service
June 13, 2025

Sales person Nick M. and sales manager Phillip H. did outstanding jobs! But trying to get our paper work so we could license our vehicle was a nightmare! Temporary permi More

by clydester50
Purchase Time
Recommend Dealer
No
Employees Worked With
Nick Muennier, Phillip Houpt, GM Fortune
Jun 13, 2025 -

Larry H. Miller Super Ford Salt Lake City responded

Here’s a professional and empathetic response you could post to the most recent DealerRater review: Thank you for recognizing the efforts of Nick and Phillip—we’re proud to hear they delivered a great experience. That said, I sincerely apologize for the issues you encountered with the paperwork and licensing process. Going without your vehicle for five days and not receiving call backs is unacceptable and frustrating, and we take full accountability for that breakdown in communication and follow-through. Please know this is not the level of service we strive to provide. I’d like to personally speak with you to ensure everything is fully resolved and to learn how we can improve. Your feedback is incredibly valuable, and I appreciate you taking the time to share it. Sincerely, Thomas Fortune General Manager Larry H. Miller Super Ford Salt Lake City 8017063867

June 12, 2025

I hope all Ford dealers are not like this place. I made an appointment and took our government vehicle in for service. Very simple things, fix a flat, replace some bulbs, and change the oil. I hear More

by van.reese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon
Jun 13, 2025 -

Larry H. Miller Super Ford Salt Lake City responded

Van, I want to personally apologize for the frustrating and unacceptable experience you had at our dealership. Your feedback makes it clear that we failed in our responsibility to provide timely communication and proper updates while your government vehicle was in our care—and that’s not the standard we aim to uphold. No customer should feel ignored or uncertain about their vehicle’s status, and I understand how that experience could lead to the strong feelings you expressed. I would appreciate the opportunity to speak with you directly, review what happened, and work on making this right. Please reach out to me at 801-656-7099. I want to ensure you’re heard and help restore your confidence in our store.

June 08, 2025

The entire team of the LHM group staff made my experience of purchasing a new F150 pleasant. Will Shields was very helpful and patient with me in making my decision. He helped with showing all the options an More

by bgreenland
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Shields, Philip Houpt
June 07, 2025

Purchasing a new F350 from Super Ford was really not stressful. No dealer add ons or phony gimmicks. Antonio Lopez is great and will help you get the right vehicle and price. I will definitely return More

by Tedingram3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Lopez, Philip Houpt
June 06, 2025

I told the dealership twice before we picked up the truck and once when we signed the final contract that Wyoming only has 4% state sales tax and 1%. county. They charged 6% and who knows when we will get th More

by Foxtrottn52
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Montano
June 03, 2025

We replaced a car that was totaled in a accident. These guys helped us find the same car to replace our old one. Mustang Mach-E... We are so happy to have our car back. The service was great and easy More

by toone.bob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Proestakis
June 03, 2025

I did not hesitate to take my vehicle to Larry Miller Super Ford as I have been doing so for over six straight years for various repairs. The staff is professional and friendly always. I was satisfied wi More

by Jfrankenberger01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Holody
Jun 05, 2025 -

Larry H. Miller Super Ford Salt Lake City responded

Your review is much appreciated. Our team strives to provide an exceptional experience for each customer, and it's great to hear that we were able to do that for you. We look forward to the opportunity to serve you again in the future.

June 01, 2025

They went out of their way to help us get the Tremor Expedition we wanted. Thank you very much!! More

by mail4annettebj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ & Matt Williams 5stars!!
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