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Larry H. Miller Super Ford Salt Lake City

Salt Lake City, UT

4.0
455 Reviews

1340 S. 500 W.

Salt Lake City, UT

84115

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Showing 455 reviews

July 16, 2025

I recently purchased a 2025 Ford Ranger XLT FX4 from Larry H Miller Super Ford in Salt Lake City, Utah. I had a good sales experience working with Will Shields who found the truck that I wanted at a fai More

by Jason Wiser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas, Yarden, Gus, Sal , Ryan, Taylor., Will Shields
July 13, 2025

I needed an oil change and tire rotation. I scheduled online. I arrived a few minutes early and checked in. I was told it would be about one hour and 45 minutes to complete. The work was done More

by bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo
July 06, 2025

The purchase of our F450 pick up was a pleasant experience. We feel the price was fair and our salesman, Tim Powell kept us informed about our order. I would recommend them to friends. More

by Tom MacCallum
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Powell
July 06, 2025

I brought my RV in for service and the service rep was very thorough at explaining the process to me and made sure I was well taken care of. More

by rodgeja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alec
June 29, 2025

This is the third time the transmission on our Ford Fusion hybrid has been worked in. It’s a sealed unit so only Ford can work on it. This time it was low fluid. They said that a trans axle was leaking More

by Mguss100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not important
Jun 30, 2025 -

Larry H. Miller Super Ford Salt Lake City responded

Hi there, I appreciate you taking the time to share your feedback and I completely understand how frustrating it must be to face repeated concerns with your vehicle, especially when it feels like you're not getting clear solutions. Transmission issues are stressful enough without the added uncertainty. I’d welcome the opportunity to review your situation in more detail and see how we can help moving forward. If we haven’t already spoken, please feel free to reach out to me directly. Ryan Rasmussen Service Director 801-656-7099

June 22, 2025

Service and repair was successful. Was pleasantly surprised that the problem was corrected on the first try. More

by loreneast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
June 22, 2025

I found a nail in my tire, and without an appointment my service advisor Matthew was able to get me a spot in their service bay anyway. It ended up being a worry free experience and I’ve always found a resp More

by joel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew from the service department
June 18, 2025

We were passing through SLC on our RV trip when a check engine light came on. After bringing our RV in they were able to diagnose the issue and replace a burnt spark plug wire within 2 hours so we could be More

by psc1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
June 16, 2025

Brandon was our service representative, I can’t thank him enough. He was efficient, very knowledgeable ,and professional. We have a 34 ft RV and we’re stranded in Utah. He stayed in touch with us, which help More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon in service
June 13, 2025

Sales person Nick M. and sales manager Phillip H. did outstanding jobs! But trying to get our paper work so we could license our vehicle was a nightmare! Temporary permi More

by clydester50
Purchase Time
Recommend Dealer
No
Employees Worked With
Nick Muennier, Phillip Houpt, GM Fortune
Jun 13, 2025 -

Larry H. Miller Super Ford Salt Lake City responded

Here’s a professional and empathetic response you could post to the most recent DealerRater review: Thank you for recognizing the efforts of Nick and Phillip—we’re proud to hear they delivered a great experience. That said, I sincerely apologize for the issues you encountered with the paperwork and licensing process. Going without your vehicle for five days and not receiving call backs is unacceptable and frustrating, and we take full accountability for that breakdown in communication and follow-through. Please know this is not the level of service we strive to provide. I’d like to personally speak with you to ensure everything is fully resolved and to learn how we can improve. Your feedback is incredibly valuable, and I appreciate you taking the time to share it. Sincerely, Thomas Fortune General Manager Larry H. Miller Super Ford Salt Lake City 8017063867

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