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Larry H. Miller Super Ford Salt Lake City
Salt Lake City, UT
433 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 433 reviews
February 14, 2022
Knowing exactly what I wanted, I called Brad Fisher and purchased over the phone. Brad was on his game, knew what inventory he had and what was incoming and guided me to exactly what I was looking for. Br purchased over the phone. Brad was on his game, knew what inventory he had and what was incoming and guided me to exactly what I was looking for. Brad called when the vehicle was delivered, and it was a smooth and easy transaction! Finance paperwork was ready when I got to the dealership and Steve Holmes, in finance, answered all of my warranty questions and made the final sale painless and quick. I think I was in and out in under an hour. I highly recommend Brad and Steve for your new vehicle purchase! More
by Margie C.
Employees Worked With
Steve Holmes, Brad Fisher
February 06, 2022
Everything goes smooth and easy every time I’m there. I ordered a new vehicle a few months ago and it was built to my order and shipped here two months earlier than I expected. ordered a new vehicle a few months ago and it was built to my order and shipped here two months earlier than I expected. More
by moglass
Employees Worked With
Nic Kian
January 19, 2022
Service staff were quick to diagnose the issue. Although it wasn’t repairable, I was able to quickly replace my car through their sales department. it wasn’t repairable, I was able to quickly replace my car through their sales department. More
by Steve K
Employees Worked With
Paea Afu
December 29, 2021
After a slight hiccup with the buying process the finance manager called me personally and righted a wrong. Very impressed with the leadership and management of LHM SuperFord. Because of the attention to d manager called me personally and righted a wrong. Very impressed with the leadership and management of LHM SuperFord. Because of the attention to detail and personal communication, I would highly recommend this dealership and plan to continue a business relationship with them in the future. A big thank you to Paul Montano, Internet sales. I ordered a Maverick from LHM in June of 2021. Paul was helpful, knowledgeable and friendly during the entire process. I had a few special requests with the delivery of my new vehicle and Paul took care of them with precision. 10/10 would recommend. More
by brandon84116
Employees Worked With
Paul Montano, Philip Houpt
November 22, 2021
Bought a new F150 Platinum in Feb. of this year. Noticed the drawer in the console was broken. Made an appointment to get it fixed along with a bedliner to be installed. Got there and they didn't have the p the drawer in the console was broken. Made an appointment to get it fixed along with a bedliner to be installed. Got there and they didn't have the part so they were going to let me know when it was in. Shortly after I had an issue with one of the massage chairs so I brought it in again and they said the part should be in. Surprise no part and they said they would need to tear the seat apart to find the issue but didn't have time that day so I needed to reschedule. OK... Amazingly got the seat fix but the part didn't show up. Fast forward to this month... Went in for an oil change and still no part but they said its on its way and would be able to install it when they did a recall which I scheduled for today. Arrived at the dealership and they informed me it would take 3 hours to do the recall. Crap wished I would have known so I could make arrangements because I live an hour away. But no problem I was willing to wait. 4 hours go by and not a word. I ask the how much longer it would be and they said another hour because the new part also did not work. After 5 1/2 hours I couldn't wait any longer so asked them to bring my truck around and how upset I was. Talked with the sales Manager and he said there was nothing he could do. How about better communication skills? Or a simple sorry. They have lost a customer for life and I will be sure to let everyone I know what a terrible experience it is every time I go there. Still haven't got the xxxx console fixed! More
by hicaliber1
Employees Worked With
Chaous
November 18, 2021
I found an awesome truck for a great price and am really happy with my experience at Super Ford. Thank you Zach Holmes for making the process so quick and for being personable and professional. happy with my experience at Super Ford. Thank you Zach Holmes for making the process so quick and for being personable and professional. More
by alenawilson
Employees Worked With
Zach Holmes
August 26, 2021
I have dealt with Larry H Miller Super Ford in SLC for 10 years. Jake Messerly has been my service advisor, assistant service manager, etc. Jake is the reason that I have continued taking my vehicles to th years. Jake Messerly has been my service advisor, assistant service manager, etc. Jake is the reason that I have continued taking my vehicles to this dealership for servicing. He has always treated me with courtesy, responded to my questions, explained things I did not understand, followed through on things as he has promised related to recalls and other issues that have arisen, and helped me to get my cars service in a timely manner. Today was no different. When purchasing a vehicle it is important to me to trust the sales person. But for the many following years, having a service manager I can depend on and trust has been vital. Frankly, Jake is the reason I purchased my Ford Edge from this location a couple of years ago and continue to use them to service my 2008 Lincoln despite it not being under warranty any more. LHM Super Ford, I hope you are giving Jake Messerly the recognition he is due , as I value him as one of your strongest assets! More
by Molly P
Employees Worked With
Jake Messerly, Matt Ross
August 04, 2021
Kind friendly service and to the point. Willing to do anything to satisfy the customer. I was pleased to have purchase my vehicle with them. anything to satisfy the customer. I was pleased to have purchase my vehicle with them. More
by Iconic bullet
Employees Worked With
Zack Holmes. Quinn
