Larry H. Miller Super Ford Salt Lake City
Salt Lake City, UT
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Great group of service people that do their best to take care of you. They fixed a rattle in my F150 dash and admitted it was their fault from earlier work - no cost to me! The Uber ride back home and to care of you. They fixed a rattle in my F150 dash and admitted it was their fault from earlier work - no cost to me! The Uber ride back home and to pick up truck is great free service add on. More
If I could rate the individuals that I dealed with 0 stars I would. I asked Nick to have the mechanic David flash the computer to see if this would fix my computer code errors. I was told the mechanic d stars I would. I asked Nick to have the mechanic David flash the computer to see if this would fix my computer code errors. I was told the mechanic did this multiple times and it didnt fix the issue so they recommended I replace the ABS module which would require the computer to be flashed anyways. Upon receiving my truck back the original issue of the advance trac light coming on has been fixed however the computer was never flashed back to factory default. This is still the P160A code stored on the computer. If the computer had been flashed like I was told it was the codes would have been cleared. This is very frustrating and disappointing because this means they never tried the cheaper fix and went straight to a more expensive one. I will not be taking my vehicle back to this dealership due to them being liars and cheating you out of money. I will be speaking with the manager to get some sort of resolution to this issue. More
Lost the idler pulley on my truck. When the belt came apart, it did some extensive damage in the engine compartment. Nick Walker was my recommended service advisor through a friend. Nick kept in touc apart, it did some extensive damage in the engine compartment. Nick Walker was my recommended service advisor through a friend. Nick kept in touch with me throughout the process of getting the truck up and running again. He was great at explaining what was needed, and why. His quote was accurate thru billing, too! While the truck was there, I asked if we could check 2 other systems. Done without hesitation, and in a timely fashion. Again, right on quote. I would highly recommend Nick, and his team of technicians! Nick was very personable, and great to work with! My turnaround time was less then 2 days from when I dropped the truck, until the work was completed. Thanks again! Bobby Riedell More
Jordan and Brian were two great guys to work with they had great knowledge of the trucks I was looking at and they had my best interest in mind thanks again love my new f-150 had great knowledge of the trucks I was looking at and they had my best interest in mind thanks again love my new f-150 More
Dave Hazell is a great guy! Always honest with me and seems to want what is best for me in buying a car rather then what makes him the most money! seems to want what is best for me in buying a car rather then what makes him the most money! More
Dave was very honest and made the buying process simple. He's followed up after the sale as well to make sure I'm happy with everything. If you go to lhm super Ford make sure you ask for Dave Hazell. He's followed up after the sale as well to make sure I'm happy with everything. If you go to lhm super Ford make sure you ask for Dave Hazell. More
The best! These guys are the best in the business! They actually care about you and what you need. They were prepared and organized to get me in and out quickly These guys are the best in the business! They actually care about you and what you need. They were prepared and organized to get me in and out quickly. Overall it was a great experience More
love my MINI Had a vehicle that gave me nothing but mechanical problems and needed something more reliable. Chris helped me find a car that i love and made the who Had a vehicle that gave me nothing but mechanical problems and needed something more reliable. Chris helped me find a car that i love and made the whole process easy. More
pushy salesman I told them 4 times I was looking 3 times they asked me to put money down on an order or a car. They asked if they could run some numbers for me. the I told them 4 times I was looking 3 times they asked me to put money down on an order or a car. They asked if they could run some numbers for me. the car they used was ten thousand more than I told them was my budget was. When I told him he just said we're just running numbers. I really don't know how to fathom that response if he actually was trying to help me. They had two managers come talk to me asking me about other cars. He asked if he found a 2019 would I be interested, I said yes. He came back with a car without the options I wanted. They did not listen to me when I told them what I wanted. They left the impression of hungry dogs after a sale. I cannot believe they really care about the customer when they don't even listen to the most basic things I say. I wont bother with them again. More