Larry H. Miller Super Ford Salt Lake City

It has been a while since I bought a new car, so I felt like a first time buyer. Rich and the team was so caring and helpful that it made to the process a very pleasant experience. They did not try up-se like a first time buyer. Rich and the team was so caring and helpful that it made to the process a very pleasant experience. They did not try up-selling me anything that they did not feel would be help for me. I really feel they went above and beyond what the needed too. I would strongly suggest them to anyone looking to purchase a new vehicle More

Phone system is very difficult to navigate. Service writer not very helpful giving information on when I would get service. I took my vehicle to another dealership and got it diagnosed immediately writer not very helpful giving information on when I would get service. I took my vehicle to another dealership and got it diagnosed immediately More

There was a power outage the day I brought my car to LHM for repairs. The day after when their power was restored they were very prompt in doing the repair and my car was ready by noon. for repairs. The day after when their power was restored they were very prompt in doing the repair and my car was ready by noon. More

Tony in the service department is awesome. Took my truck in for an oil change and some recall work. I’ve been hearing a noise in the front end periodically, but couldn’t recreate the noise, had no idea wha in for an oil change and some recall work. I’ve been hearing a noise in the front end periodically, but couldn’t recreate the noise, had no idea what it was. Wasn’t sure I was even going to say anything about it. Talking with Tony, I brought it up, he started describing exactly what I was hearing and knew just what the problem was. Didn’t seam like much of a big deal to me, turns out it was. Needed two new front hub and what ever else go with it. Tony saved me a huge problem!!! Tony a great guy, very friendly. Go see Tony, he’ll take good care of you... More

Honest, competent, friendly, and a well run service function A b c d e f g h I j k l m n o p q function A b c d e f g h I j k l m n o p q More

They had me in and out in less than an hour and did a satisfactory job. They are quite busy and probably could add a few more staff. satisfactory job. They are quite busy and probably could add a few more staff. More

I wrote a very bad review about 2 weeks ago. Upon getting that review, Abe the service mgr. called me. He wanted to see if he could make it right. With his efforts, the LHM team turned a bad experi getting that review, Abe the service mgr. called me. He wanted to see if he could make it right. With his efforts, the LHM team turned a bad experience into a good one. A lot can be learned from Abe's communication skills. I'll be back! More

Just purchased used vehicle. Brought in for service. Took wonderful care of cold intake filter, and Nicholas Walker did great follow up. Great follow up Took wonderful care of cold intake filter, and Nicholas Walker did great follow up. Great follow up More

Terrible experience.... Horrible dealership to do business with. Terrible salesman with lack of communication and over talking. Never ever give them a penny again. Bought a Horrible dealership to do business with. Terrible salesman with lack of communication and over talking. Never ever give them a penny again. Bought a new 19 ford fusion from there suppose to be new its was delivered with over 300 miles on and a curb rash on rim. They tried to blame the shipper but unfortunately the shipper had pictures with the damage on there lot before it got on the car carrier. They never did anything about it..Bunch of crooks..Plenty more to say;but this should be enough to give all a heads up. NOT TO DO BUSINESS WITH THEM! More

Svc Dept is overwhelmed with work When it was just Ford Truckland you could get your rig worked on promptly, not so anymore. Staff attitude is good but they have so much work it is dif When it was just Ford Truckland you could get your rig worked on promptly, not so anymore. Staff attitude is good but they have so much work it is difficult to get yours done in a timely manner. After 9 days I gave up, took my motorhome home, and solved the problem myself after considerable internet research. Only positive this visit was Jason, asst svc mgr, who was very helpful. More