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Larry H. Miller Super Ford Salt Lake City
Salt Lake City, UT
487 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 487 reviews
July 13, 2015
Excellent Buying Experience I purchased my dream truck from Larry H. Miller Super Ford in Salt Lake City. Let me say that I hated buying cars and dealing with pushy salesmen. I I purchased my dream truck from Larry H. Miller Super Ford in Salt Lake City. Let me say that I hated buying cars and dealing with pushy salesmen. I had called the dealership and spoke to Will Shields. I met him in the showroom and he presented the vehicle. Will took his time. I drove the truck and he thoroughly explained every function and option the vehicle had. He left me alone to decide and I loved the truck. The price on the truck was very fair and I agreed on the price. Now I prepared myself for the bad news, my trade-in. I let Will drive my truck. After the drive I led him around the truck pointing out both good and bad points. Will worked up some figures and offered me more than the last appraisal. I was amazed at the deal I was being offered. I had never met a salesman like this and Will Shields is my salesman for life. His mannerism and personality won me over. Later i decided to check the classified ads to see what they were selling my truck for. How much mark up. My truck was listed for exactly what they gave me. Somebody was going to be getting a nice truck at trade in price. A most impressive dealership. Thank You Will! More
by Buffalo Bob
Employees Worked With
Will Shields
July 11, 2015
Will shields BEST We are completely satisfy with Will Shields, he has always done a great job for us. Bought two pick up trucks from Him and we will continue coming ba We are completely satisfy with Will Shields, he has always done a great job for us. Bought two pick up trucks from Him and we will continue coming back to him and him alone. More
by Pilyusa
Employees Worked With
Will Shields
July 11, 2015
Will shields salesperson I bought a Ford Escape from Will Shields. At Larry Miller Ford. It was the best car buying experience I have ever had. Will was the greatest! Pat Cur I bought a Ford Escape from Will Shields. At Larry Miller Ford. It was the best car buying experience I have ever had. Will was the greatest! Pat Curtis More
by patricia curtis
Employees Worked With
Will Shields
June 16, 2015
Dishonest Management I purchased a brand new Ford Mustang 2 weeks ago from Super Ford Larry H. Miller, Salt Lake City. Before I signed the purchase agreement, I had told S I purchased a brand new Ford Mustang 2 weeks ago from Super Ford Larry H. Miller, Salt Lake City. Before I signed the purchase agreement, I had told Sales representative and his Manager (at least 3 times) that I want the Cancer awareness plates to support cancer research, not the regular license plates. Rather than being responsible of their mistake, now, they're asking me to go to DMV to do my donation and get my license plates changed over there!! They also told me they will order a free spare tire for me when I purchased the car but today I was told it may take months to get my spare tire! *I can add at least 2 more complaints about those guys. So think twice before you do business with them! More
by sagit60
Employees Worked With
Steve
May 01, 2015
They will rip you off Apparently they don't honor FORD sales incentives and give customers the worst lease agreements possible from third party lenders . This dealership ha Apparently they don't honor FORD sales incentives and give customers the worst lease agreements possible from third party lenders . This dealership has no respect for its customer and I speak first hand by being ripped off by this process. To make things worse they change verbally negotiated deals on the paperwork. I do not endorse this dealer and have been ripped off by this dealer. I am in a 5 year lease that was supposed to be 3 and to top it off they sold it to the third party that's $100 more than the incentives FORD advertises. More
by The truth
Employees Worked With
Brad Smoot and the Saturday sales manager
April 03, 2015
Quick lube service center Anthony Montoya was great ad quick lube manager. He gave me exceptional customer service. In servicing my car from start to finish. I would tell other Anthony Montoya was great ad quick lube manager. He gave me exceptional customer service. In servicing my car from start to finish. I would tell other Ford customer to see him for their needs. More
by mustangguy
Employees Worked With
Anthony Montoya
February 25, 2015
Extremely Satisfied I am extremely satisfied with the help I received from LFM Super Ford. This is the second time I have bought a truck from them. The first time was a I am extremely satisfied with the help I received from LFM Super Ford. This is the second time I have bought a truck from them. The first time was a very good experience as well, so when I was looking around again I contacted Phil who helped me pick out my first truck. He was extremely helpful the first time, and was able to help me the second time as well. Phil wasn't available the entire time and was able to introduce me to Kenn, Kenn and I worked out the final details of the purchase. Everything went smoothly and I am extremely satisfied with my purchase, price, and their customer service. I would recommend Larry H. Miller Super Ford to any friend of family member. More
by SamA
Employees Worked With
Kenn and Phil, Philip Houpt
February 20, 2015
Great job You guys are always great to me. Very fast service , All the time. Keep the good work up[ and you will never lose me as a customer ! You guys are always great to me. Very fast service , All the time. Keep the good work up[ and you will never lose me as a customer ! More
by Joe
Employees Worked With
Nate
December 20, 2014
Horrible! Worst experience I have ever had trying to buy anything. I walked in with my checkbook fully intent on purchasing a new vehicle. What I experienced wa Worst experience I have ever had trying to buy anything. I walked in with my checkbook fully intent on purchasing a new vehicle. What I experienced was the worst customer service imaginable. Then when I said I needed to think it over for a night, I was basically yelled at for not signing a deal right then and there. I still wanted the vehicle and did not want the hassle of going to another dealer so I talked to a salesman who quoted me a price. I gave a deposit over the phone based on the price and when I got there, he first tried to change the price without me noticing. He blatantly lied to me about the price. When I got there, I wrote a check for a LARGE sum of money (about a third of the cost of a new F150). After being lied to multiple times and experiencing horrible customer service even from the manager, I told them I was not going to purchase the vehicle. They said my check was already in the vault and they would void it the next day and I would also receive a credit to my credit card the following day. A few days later, no credit to my account and they actually deposited the check!!!!!!!! As you can imagine I was not happy that they had deposited such a large check that I was assured would be voided the following day. When I called the manager, he said it would be at least 10 days until they could write me a check for the amount. I can't imagine how much worse a car buying experience could be. I happily drove down to Ken Garff Ford and wrote them a check. Do yourself a favor and stay away from this place. I too read negative reviews on here but decided to go there anyway. What a mistake. All they had to do was be honest and nice to me and I would have happily bought a vehicle. More
by kblase
Employees Worked With
Chris Hardy, Chris Hansen, PJ
November 10, 2014
horrible experiance so when i got my 2010 escape from super ford they told me it was going to be one price then changed it and didnt say anything and i felt like i was pu so when i got my 2010 escape from super ford they told me it was going to be one price then changed it and didnt say anything and i felt like i was pushed into a car that i didnt want never going to a lhm dealership again More
by petrie17
Employees Worked With
jordan
