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Larry H. Miller Toyota Corona

Corona, CA

4.6
1,351 Reviews
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1700 W. 6th Street

Corona, CA

92882

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Showing 1,351 reviews

January 13, 2024

Got my Venza from LA, but came here for first 5000 miles service. When I just tried to asked about my “second key fob” issued. (No response from the purchased dealer) They able to get me the 2nd key fob i More

by JonL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Puildo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celeste Abreo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2024

Luis Vargas provided great customer service and was very attentive since we arrived. He answered all our questions. More

by Olivia
Recommend Dealer
Yes
Employees Worked With
Luis Vargas
January 11, 2024

Amazing staff who are very kind and professional. Very detailed and was patient and really listened More

by Bonnie92882
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2024

Good service, all around clean waiting area with free coffee, comfortable seating and good place to go More

by Elko625Miguel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Gil
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Larry H. Miller Toyota Corona responded

Thank you for your positive review! If there is anything else that we could have done to improve your visit, please don’t hesitate to let us know. We hope to work with you again soon!

January 11, 2024

Great people but don’t like approving repairs over text. Would like to discuss repairs with human face to face (old fashion way). When making appointment on line, time doesn’t take into account customer se More

by Larrymnorco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste Abreo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2024

They employ total jerk in their finance department that will ruin your peace of mind and feeling good about your purchase. Most other things fine, but employees are a reflection of the company IMO More

by Timdog
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mark Colacchio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Moreno
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Sanchez, Nicholas Romero, Victor Fontanelli
Jan 19, 2024 -

Larry H. Miller Toyota Corona responded

Thank you for bringing this to our attention. We are sorry that we did not meet your expectations during your visit to our dealership. We are committed to providing the best possible customer experience, and it is clear that we fell short in your case. We would like to hear more about your experience and work with you to find a resolution. Please don't hesitate to reach out. I look forward to hearing from you. - Bill Brixey, General Manager, (951) 564-0568

January 10, 2024

Perfect as usual , I love this dealer , starting from check in and service advisor the way they meet you with smile and explain everything before take the car and then the car service with a professional More

by Rey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste Abreo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2024

From scheduling my appointment to picking up my car this dealership provided a very positive experience. Everyone was very helpful, efficient, and nice. “Tiny” is an asset to the company. More

by Carol Hershenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste Abreo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven “Tiny” Trevino
January 10, 2024

Simple, easy, and no overbearing pressure to push services. Knowledgeable advisors and overall positive experience. More

by G.W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Puildo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2024

Had an appointment 9am. I was told a tire rotation would take between 1-1.5hrs. I ended up being there 3hrs. After my truck was ready. Usually adviser goes over the paper wo More

by Chavguil29
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Gil
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Larry H. Miller Toyota Corona responded

Thank you for reaching out. We understand that waiting longer than anticipated and poor communication can be frustrating. We apologize for any inconvenience that we may have caused. We take all feedback seriously and are committed to improving our processes so that we can provide the best possible customer experience. Please don't hesitate to reach out so that we can discuss your concerns in more detail. I look forward to hearing from you. - Bill Brixey, General Manager, (951) 564-0568

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