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Larry H. Miller Toyota Corona

Corona, CA

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Employees
Reviews
Vehicles
4.6
1,351 Reviews
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1700 W. 6th Street

Corona, CA

92882

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Showing 1,351 reviews

January 04, 2024

I always get an appointment and they are pretty fast getting you in. Also, the estimated time of service is pretty close. More

by fdstreetman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Trevino
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January 03, 2024

Fast and great service! Good breakdown on what i need done with an awesome video walkthrough. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Loiacano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 03, 2024

The only reason why i ever went to the dealership was for an oil change... i like to chang my oil every 5,000 miles because its brand new... when they ask me what im here for when i pull up i tell them speci More

by larryhmillerbad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Loiacano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Gil
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gabby Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Pena
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Puildo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Celeste Abreo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Avelar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : larry h miller
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Jan 06, 2024 -

Larry H. Miller Toyota Corona responded

Hello there; thank you for taking the time to leave a review. It's unfortunate to hear that you've had an incomplete service experience at our dealership. I'd appreciate the opportunity to understand your frustrations better to ensure everything was handled properly. Please call me at your earliest convenience, and we can get this sorted out together. - Bill Brixey, General Manager, (951) 564-0568

January 02, 2024

Very professional and friendly and no pressure best place to service your car highly recommended. More

by rsflooring1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 31, 2023

Although I received a text from my advisor, my request about my vehicle went unanswered. When I called to get a status on it, I was hung up on three times. Took over 6 hours for a recall issue. More

by Megan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Celeste Abreo
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2024 -

Larry H. Miller Toyota Corona responded

Megan, I appreciate you taking the time to leave your feedback. We are sorry to hear that you had to wait longer than anticipated and that our communication fell short of your expectations. We value your feedback and would like to learn more about your experience. We are committed to providing exceptional service to all of our customers, and we would like to make things right. Please do not hesitate to reach out so that we can discuss your concerns and work to improve our processes. I look forward to hearing from you! - Bill Brixey, General Manager, (951) 564-0568

December 30, 2023

My service was great and quick. Gabby did a great job of explaining and updating me on my car. More

by manfiel23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 30, 2023

Dishonest business practices by advertising with cheaper prices but in reality they charged more than advertised. More

by blancmodesy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Celeste Abreo
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2024 -

Larry H. Miller Toyota Corona responded

Hello, we appreciate your feedback and apologize for any confusion or misunderstandings that may have occurred during your service visit. Our goal is always to provide a transparent and stress-free experience, and we regret that we didn't meet that standard for you. We would like to make things right, so please reach out to me directly to discuss your visit and find a solution. - Bill Brixey, General Manager, (951) 564-0568

December 30, 2023

Jonathan, who works in the service department, was very friendly and quickly resolved what I wanted. More

by Sean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 29, 2023

The staff was friendly and helpful. I believed they were being fair and honest about the value of the car. More

by R4bach
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Escareno, Luis Vargas
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December 29, 2023

The entire transaction was without any issues. Very accommodating on the pricing. Very friendly service. More

by prafsurti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AMIN NIKDEL
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