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Larry H. Miller Toyota Corona

Corona, CA

4.6
1,354 Reviews

1700 W. 6th Street

Corona, CA

92882

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1,354 Reviews of Larry H. Miller Toyota Corona

October 20, 2018

RAV4 2006 this is Frank, if they really did their job and check the oil like they claimed my motor wouldn't cease. Now the consumer affairs is involved and so More

by Frank Farag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Manager
Oct 29, 2018 -

Larry H. Miller Toyota Corona responded

Dear Frank, We apologize you're having mechanical failures on your 2006 RAV4. As part of our multi-point inspection, we found the oil to be at normal levels. We did not change the oil. You stated the vehicle was recently purchased from and the oil had been previously changed. Therefore, you declined us changing the oil. Prior to your vehicle engine seizing, there would have been multiple warning signs that your son may have noticed; the oil pressure indicator would be low, a warning light, possible noises from the engine, and burning smell from the engine area. Unfortunately, you purchased the vehicle from a private party with a pre-existing condition, prior to your service done with us back in July. As a good customer, we offered to discount the parts and labor to you. Should you accept this offer, please contact me. Theresa Lemay CRM LHM Toyota Corona 951-963-9245

September 24, 2018

Service department is really bad Their lack of service caused the engine to cease and refusing to take care of the problem. They can't get their story inline of what really happene More

by Frank Farag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service department and dealer customer relation
Sep 26, 2018 -

Larry H. Miller Toyota Corona responded

Dear Frank, We apologize you're having mechanical failures on your 2006 RAV4. As part of our multi-point inspection, we found the oil to be at normal levels. We did not change the oil. You stated the vehicle was recently purchased from a private party and the oil had been changed. When driving the vehicle there would have been multiple warning signs that the oil pressure was low prior to it seizing. The internal burning of the oil was a pre-existing condition, prior to your service done back in July. As a good customer, we offered to discount the parts and labor to you. Should you accept this offer, please contact me. Theresa Lemay CRM LHM Toyota Corona 951-963-9245

Oct 20, 2018 -

Frank Farag responded

it's impossible to burn 5 quarts of oil for less than two months since my last service with Larry H. Millers. The cost to fix your lack service mistake is $7,200 and you offered $700 discount, which is really nothing. if your mechanic really checked the oil this problem wouldn't happened. I give you an open check to fix everything wrong with the car and you charged me $2535.00 just that visit alone.

July 09, 2018

TrueCar purchase with Michael A. Purchased a new 2018 Prius Prime from Michael A. in sales. I filled out a search with TrueCar around the Ontario area and Larry H. Miller Toyota Coron More

by joemadsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael A.
Jul 10, 2018 -

Larry H. Miller Toyota Corona responded

Joe, I am so happy to hear that Michael took such great care of you and was able to earn your kind recommendation. We appreciate you sharing your wonderful experience with us. Congrats on your new 2018 Prius Prime! If there is anything more we can do for you, do not hesitate to let us know. - Joe Ehlert, General Manager

May 09, 2018

Great Service I can always count on great service when I get my vehicle serviced. Paul will make sure that my vehicle is up to date on it's maintenance schedule. More

by AMF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Gottenbos
May 14, 2018 -

Larry H. Miller Toyota Corona responded

Thanks for leaving us such an excellent review! We're so happy to hear Paul ensured your vehicle was taken care of. Should you need anything else, please let us know. — Joe Ehlert, General Manager

May 02, 2018

Great customer service! Everyone was extremely helpful and professional. We were greeted by a nice salesperson and shown the vehicle we were interested in. No pressure. It w More

by Shirlgirl58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy, Mike, Beatrice, Steve
May 02, 2018 -

Larry H. Miller Toyota Corona responded

Thank you so much for coming back and seeing us again. I am so happy to hear that our team here was able to provide such a wonderful and easy experience for you during your time with us. Thank you for leaving us a fantastic review and rating. If you should need anything else in the future, be sure to come back and see us all again. - Joe Ehlert, General Manager

May 01, 2018

Excellent Service As soon as I got to the dealer and was walking to the door of the place I was greeted and ask to see if I needed any help. And I asked for James D. Qu More

by Helloo3oo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James D. Quinones
May 02, 2018 -

Larry H. Miller Toyota Corona responded

I am thrilled to hear that you received such superb assistance from James and our team here when you visited us. Thank you for leaving us this wonderful review and rating. If you should need anything else, be sure to come back in and let James and our team here know and we will be happy to take care of you. - Joe Ehlert, General Manager

April 10, 2018

Great experience felt very comfortable It's a great dealership has a lot of great cars happy with the one I selected driver great and was able to get a great payment for it More

by Richard Guadiana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lilly and Armando
Apr 11, 2018 -

Larry H. Miller Toyota Corona responded

Richard, congrats on your new car! I am so happy to hear we were able to get you a vehicle you could be happy with and at a great price too! Lilly and Armando took great care of you from what I can tell and if you should need anything else in the future we would be glad to help you. Come back and see us anytime! - Joe Ehlert, General Manager

April 06, 2018

Excellent service from the dealer moise nunez He has been my dealer for years and he has made me happy every time I’m there which is really good so far now More

by Betote
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moisés nuñez
Apr 06, 2018 -

Larry H. Miller Toyota Corona responded

Betote, I am so happy to see that Moisés is taking such good care of you for so long! We work hard to make sure our customers are taken care of every time they come in. Thank you for the wonderful review and we look forward to your continued business in the future. - Joe Ehlert, General Manager

March 12, 2018

Excellent Service A very friendly service department. Very professional and detailed. My vehicle was service in a timely manner. Great experience. I would definitely re More

by Claudia De La Cruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Gil
Mar 14, 2018 -

Larry H. Miller Toyota Corona responded

Thank you for leaving us the fantastic rating and review, Claudia! I'm glad that our service department was able to take such awesome care of you. They take great pride in the professional, articulate, and efficient treatment of their customers. I'm thrilled they were able to give you such a noteworthy experience. We appreciate your business and look forward to your next visit. — Joe Ehlert, General Manager

March 08, 2018

Tacoma Time Paul Gottenbos takes care of me and my family. I appreciate the level of service and professionalism he provides. Paul is personable and makes sure th More

by Tacoma Time
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Gottenbos
Mar 08, 2018 -

Larry H. Miller Toyota Corona responded

Thank you for leaving us the incredible rating and review! Congratulations on your new Tacoma! I'm thrilled that Paul was able to take such fantastic care of you, and provide you with the professionalism and kindness that you deserve. We appreciate your business, and look forward to your next visit. — Joe Ehlert, General Manager

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