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Larry H. Miller Toyota Corona

Corona, CA

4.6
1,354 Reviews
Call Dealership (877) 611-0050
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1700 W. 6th Street

Corona, CA

92882

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1,354 Reviews of Larry H. Miller Toyota Corona

January 05, 2024

Told hour and half for oil change. Took almost 3 hours. Toyota in riverside gives free bottled water. Corona location doesn't. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Avelar
Report | Print
Jan 06, 2024 -

Larry H. Miller Toyota Corona responded

Michael, it’s unfortunate to hear that you had a longer-than-expected service experience. We try to provide a quick and easy visit for all of our customers but, unfortunately, that’s not always possible. Feel free to give me a call if you have any additional questions or concerns. - Bill Brixey, General Manager, (951) 564-0568

January 05, 2024

Took my car in to get serviced and met my new best friend! Tiny was amazing, very detailed, he showed care and interest to make sure I was fully satisfied with my service. I know who I will be askin More

by siria.reza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiny
Report | Print
January 05, 2024

Un servicio muy excelente gracias por su servicio, yo realmente los recomendaría, a más personas , un servicio muy bien la persona que nos atendió nos dio una atención muy excelente muchas gracias More

by lorenadelacruz1976
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Sosa
Report | Print
January 04, 2024

I always get an appointment and they are pretty fast getting you in. Also, the estimated time of service is pretty close. More

by fdstreetman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Trevino
Report | Print
January 03, 2024

The only reason why i ever went to the dealership was for an oil change... i like to chang my oil every 5,000 miles because its brand new... when they ask me what im here for when i pull up i tell them speci More

by larryhmillerbad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
larry h miller, Andrew Loiacano, Angel Gil, Gabby Lopez, Jonathan Pena, Steve Puildo, Celeste Abreo, Steven Avelar
Report | Print
Jan 06, 2024 -

Larry H. Miller Toyota Corona responded

Hello there; thank you for taking the time to leave a review. It's unfortunate to hear that you've had an incomplete service experience at our dealership. I'd appreciate the opportunity to understand your frustrations better to ensure everything was handled properly. Please call me at your earliest convenience, and we can get this sorted out together. - Bill Brixey, General Manager, (951) 564-0568

January 03, 2024

Fast and great service! Good breakdown on what i need done with an awesome video walkthrough. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Loiacano
Report | Print
January 02, 2024

Very professional and friendly and no pressure best place to service your car highly recommended. More

by rsflooring1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Pena
Report | Print
December 31, 2023

Although I received a text from my advisor, my request about my vehicle went unanswered. When I called to get a status on it, I was hung up on three times. Took over 6 hours for a recall issue. More

by Megan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Celeste Abreo
Report | Print
Jan 04, 2024 -

Larry H. Miller Toyota Corona responded

Megan, I appreciate you taking the time to leave your feedback. We are sorry to hear that you had to wait longer than anticipated and that our communication fell short of your expectations. We value your feedback and would like to learn more about your experience. We are committed to providing exceptional service to all of our customers, and we would like to make things right. Please do not hesitate to reach out so that we can discuss your concerns and work to improve our processes. I look forward to hearing from you! - Bill Brixey, General Manager, (951) 564-0568

December 30, 2023

Jonathan, who works in the service department, was very friendly and quickly resolved what I wanted. More

by Sean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Pena
Report | Print
December 30, 2023

Dishonest business practices by advertising with cheaper prices but in reality they charged more than advertised. More

by blancmodesy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Celeste Abreo
Report | Print
Jan 06, 2024 -

Larry H. Miller Toyota Corona responded

Hello, we appreciate your feedback and apologize for any confusion or misunderstandings that may have occurred during your service visit. Our goal is always to provide a transparent and stress-free experience, and we regret that we didn't meet that standard for you. We would like to make things right, so please reach out to me directly to discuss your visit and find a solution. - Bill Brixey, General Manager, (951) 564-0568

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