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Larry H. Miller Toyota Lemon Grove

Lemon Grove, CA

4.6
1,297 Reviews

6800 Federal Boulevard

Lemon Grove, CA

91945

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1,297 Reviews of Larry H. Miller Toyota Lemon Grove

February 06, 2019

Looking for used and ended with new We went in initially looking for a newer model used Tacoma. We ended up pleasantly surprised to find new models were not that far off my used vehicle More

by Tacoma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrin Taylor, Jerry Lizarme, isaac Duran
Feb 07, 2019 -

Larry H. Miller Toyota Lemon Grove responded

Hello, thank you for stopping by. We are extremely happy to hear that you were able to find the perfect new Tacoma. They are the best trucks and it will be a lot of fun to drive. It is great to see that Darrin was able to answer all of your questions and provide excellent customer service. Please let him, or any of our friendly staff members know if you need anything else moving forward. Enjoy your new ride! - Jenn O'Brien, Customer Relations Manager

February 06, 2019

Excellent service Very courteous personal Fast service Great experience And everything was explained perfectly I am glad i took it this Lemon Grove facility. Pab More

by 01172305
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pablo Flores
Feb 06, 2019 -

Larry H. Miller Toyota Lemon Grove responded

Thank you! I'm so happy to hear that your experience was so awesome. I will be sure to pass along your compliments to Pablo and the team! We look forward to servicing your vehicle again in the future. Best, Jenn O'Brien, Customer Relations Manager

February 05, 2019

Battery issue in a fairly new car Was experiencing possible battery issues with a car I have only had one year, only 26K miles on it. Battery examined, determined to be bad and replac More

by ile
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trudy is personable, professional, responsible and always excellent. Keep her, give her a raise!, Trudy Roux
Feb 05, 2019 -

Larry H. Miller Toyota Lemon Grove responded

Hello! We are glad to hear that everything was able to get taken care of. Please give us a call if you ever need anything. - Jenn O'Brien, Customer Relations Manager

February 02, 2019

Professional and knowledgeable I have never met such a professional and knowledgeable team as Uriel Olmos and Issac Garcia Duran. They were extremely patient with my blind husband More

by Happy Stella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Uriel Olmos, Isaac Duran and Carl
Feb 04, 2019 -

Larry H. Miller Toyota Lemon Grove responded

Thank you for that outstanding review! It was our pleasure to help you and your husband find a vehicle that fit your needs. We'll be certain to pass your kind words onto our team, but we're certain they were happy to assist however possible. We hope you have a fantastic week and we hope to work with you again in the future! - Jenn O'Brien, Customer Relations Manager

Feb 04, 2019 -

Happy Stella responded

My apologies for not mentioning Carl in my previous review. Carl and a couple of other managers and assistant managers were also exceptional in every step of the what turned out to be an awesome experience.

January 31, 2019

Oil Change Quick and efficient process with friendly staff. Dropped off my truck for a 2:45 appt and had oil and tire rotation done in about 1 hour. More

by shawnmike420
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Feb 01, 2019 -

Larry H. Miller Toyota Lemon Grove responded

Hello! We strive to provide timely service. It is great to hear that you were satisfied with your visit. Please reach out to us if there is anything that you need in the future. - Jenn O'Brien, Customer Relations Manager

January 02, 2019

Excellent service I like the service because is very completely and the staff are attentive and so friendly, I recommend always I do the service to my car there More

by Yeinberth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bada
Jan 02, 2019 -

Larry H. Miller Toyota Lemon Grove responded

Thank you so much! It's always a pleasure to hear how well we are doing from our customers. We appreciate you taking the time to share your experience. Have a great week! - Jenn O'Brien, Customer Relations Manager

December 31, 2018

Great Customer Service Battery problem diagnosed and new battery installed. Installation fee waived because this is the 2nd battery that I have purchased from L Miller Toyot More

by Sat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Schaefer
Jan 02, 2019 -

Larry H. Miller Toyota Lemon Grove responded

I'm happy to hear that our team took great care of you in getting your battery problem diagnosed with a new battery installed at no charge. We hope to see you again in the future. Have a great week! - Jenn O'Brien, Customer Relations Manager

December 31, 2018

What a wonderful experience Hi I’m Eva from San Diego, Finally I got my dream car for my birthday through the help of Jessica Garcia ,Carlos Lucero and of course Mike Haynes for More

by Dreamcar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Garcia , Carlos Lucero , Mike Hayner Ana Hasan Imam
Jan 02, 2019 -

Larry H. Miller Toyota Lemon Grove responded

Hey there, Eva! It's great to hear from you. I'm so happy to hear that our team was able to make all your wishes come true—congrats on the new RAV4! We hope to continue seeing you for routine service in the future. Happy belated birthday! - Jenn O'Brien, Customer Relations Manager

December 29, 2018

Efficient, pleasant, and communicative The experience we have at Larry Miller Toyota is always pleasant. This is the first time we've worked with Trudy. She is friendly and attentive. Prior More

by M.Popp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trudy Roux
Dec 31, 2018 -

Larry H. Miller Toyota Lemon Grove responded

Hi there! Thank you for taking the time to share your feedback. I'm so happy to hear that Trudy made your service visit worthwhile, even if she wasn't who you were used to seeing. I will be working with the staff to better our processes, so thank you for bringing your minor complaints to my attention. It really does help us get better. Please don't hesitate to reach out if you have any additional questions or concerns, I'd be happy to address them! Happy new year! Best, Jenn O'Brien, Customer Relations Manager, 619-265-3135

December 28, 2018

Too long for service First Farley is the only person who knows what is goin G on in the service dept. Greeted me and took me to Anthony my service guy. Nice guy, quoted More

by Helen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Farley, Anthony
Dec 28, 2018 -

Larry H. Miller Toyota Lemon Grove responded

Hi Helen, I'm happy to hear that Farley stepped up and took great care of you. Thank you for sharing your experience—I will be working with our team to provide better communication and an overall better experience for customers in the future. Happy new year! Thanks again, Jenn O'Brien, Customer Relations Manager

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