Larry H. Miller Toyota Lemon Grove

Too long for service First Farley is the only person who knows what is goin G on in the service dept. Greeted me and took me to Anthony my service guy. Nice guy, quoted First Farley is the only person who knows what is goin G on in the service dept. Greeted me and took me to Anthony my service guy. Nice guy, quoted 1.5 hours with my appointment (ok, weird). As I sat for 2 hours, I finally went in search of my car only to find Anthony was in lunch and noone covers for him. Thankfully FARLEY found my car(completed heaven knows how long ago) and got me out of there only half hour late for work. Not a good system in place at all. More

Service You can call me in person or you can ask Trudy why my car took so long to fix and return if i had originally told miller what was wrong with my car. You can call me in person or you can ask Trudy why my car took so long to fix and return if i had originally told miller what was wrong with my car. The key. I said the key. Anyways for some reason my mini copper sat in the miller garage for one week before it was sent to mini cooper kearny mesa garage for another 4days to order a key Ian was great . Neglectful, careless of Toyota if you cannot work on other cars then be proactive send it right away, so that the CUSTOMER is not waiting a week and a half for just a key. Now ,during all this i find out that my mini cooper needs lots of work and i just bought it in july 18 from Miller, only drove it about 4000 miles and i just had to spend 1000 dollars and thats not cool. Im not happy with miller at all, and im sorry i had to tell you this story and i feel sorry fo other customers that get the run around. What ever happend to effect, following through with your customers not just rambling. I will Customer service is what truley makes the face of a buisness, and in my eyes and heart you have failed. I hope for the best More

Great service experience Trudi and her team quickly figured out the issue with my vehicle. They were fast, friendly, professional and courteous. I always get great quality wor Trudi and her team quickly figured out the issue with my vehicle. They were fast, friendly, professional and courteous. I always get great quality work at Miller Toyota which is why I keep coming back. More

Service Related Only Took my vehicle in for its first service (oil change, inspection, etc.). They quoted me 1.5 hours and actually had it done in under an hour. Was very Took my vehicle in for its first service (oil change, inspection, etc.). They quoted me 1.5 hours and actually had it done in under an hour. Was very impressed. This was a huge improvement over the previous ownership where this same service would’ve taken the better part of a day. Anthony was the person who took care of me and he was great. More

Camry Service Scott was a great help in understanding what my car needs and options were. He helped my to apply the current discounts available to ensure I received Scott was a great help in understanding what my car needs and options were. He helped my to apply the current discounts available to ensure I received all benefits. More

Excellent experience from start to finish! Awesome experience Claudio was are salesman he was super friendly got us exactly what we wanted. He helped us negotiate a amazing deal on our 2019 Hig Awesome experience Claudio was are salesman he was super friendly got us exactly what we wanted. He helped us negotiate a amazing deal on our 2019 Highlander and fought hard to get us a fair amount on our trade in. Claudio is perhaps the best salesman I’ve worked with. We also worked w Hassan, he was a finance guy and he was great too. Explained all the benefits on the warranty and value of the packages. Hassan was very down to earth and very genuine on getting us a good rate on our purchase. I would totally recommend everyone to go to Larry H . Miller Toyota of Lemon grove. And ask for Claudio and Hassan! More

Service Maintenance Check I am a student in college and do not really know anything about car service or what it needs, but Scott made sure to go through everything with me and I am a student in college and do not really know anything about car service or what it needs, but Scott made sure to go through everything with me and make sure I understand what I was buying and getting done, as well as what I will need done next service. It helped ease my mindset on how much money it costs and what I will need to save up! More

Always excellent, and competent, service I only found LH Miller Toyota by accident when another Toyota dealership had messed up my car. LH Miller's team found what the problem was, and in the I only found LH Miller Toyota by accident when another Toyota dealership had messed up my car. LH Miller's team found what the problem was, and in the years since they have never let me down. More

Recent service Excellent service. Ryan was an outstanding professional and took good care of me while my car was being serviced. He is my ideal auto professional. Excellent service. Ryan was an outstanding professional and took good care of me while my car was being serviced. He is my ideal auto professional. More

Great service I had a couple of small issues that were easily resolved at no charge. My concerns were addressed promptly and with great courtesy. Farley promptly ap I had a couple of small issues that were easily resolved at no charge. My concerns were addressed promptly and with great courtesy. Farley promptly approached, listened to my issues and facilitated my getting the attention necessary for immediate resolution. It was a quite busy morning and took a bit longer than I would have preferred but without an appointment I was treated courteously and as promptly as possible under the circumstances. More