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Larry H. Miller Toyota Lemon Grove

Lemon Grove, CA

4.6
1,307 Reviews

6800 Federal Boulevard

Lemon Grove, CA

91945

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1,307 Reviews of Larry H. Miller Toyota Lemon Grove

November 21, 2018

Service Dept- Recall I had 3 recalls on my Toyota Camry so I stopped by at Toyota Lemon Grove to address the recalls. Farley greeted me in and he reviewed my recalls with More

by Vee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Farley Hamilton, Pablo Flores
Nov 21, 2018 -

Larry H. Miller Toyota Lemon Grove responded

Thank you so much! Our team will be thrilled to hear about all of your outstanding compliments. We look forward to seeing you in the future for any other services. Best, Jenn O'Brien, Customer Relations Manager

November 21, 2018

15,000 miles check up Excellent services. Staffs are very nice. Friendly clean and very helpful. Would recommend members of my family and friends to get new cars and servic More

by hondacrv665
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Buckner
Nov 21, 2018 -

Larry H. Miller Toyota Lemon Grove responded

Thank you for sharing your experience. We know it takes time to write out a review, so we really appreciate it. I'm happy to hear that our team made you feel so welcome. Please don't hesitate to reach out if we can help with anything else. Best, Jenn O'Brien, Customer Relations Manager

November 20, 2018

Bought a New Car, Thanks Art Taylor This is the second time Art has help me with a new car and won't be the last. For someone that's been with Toyota for so long and still has passion fo More

by Veronica A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Art Taylor
Nov 21, 2018 -

Larry H. Miller Toyota Lemon Grove responded

Thank you! I'm so happy to hear that Art has been able to take such good care of you. We are really lucky to have him. Thanks for being such a loyal customer. We look forward to seeing you again next time. Best, Jenn O'Brien, Customer Relations Manager

November 06, 2018

Art tailor is the best sales person i ever meet. Art has helped me with my last 3 purchases and I'm very please with the overall experience purchasing new cars, thank you so much, for having salesman More

by Alonzo1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Art Tailor, Trudy Roux
Nov 06, 2018 -

Larry H. Miller Toyota Lemon Grove responded

Thank you so much for your wonderful review! Art appreciates your compliments and looks forward to seeing you next time! We are so happy to have you as part of our Larry H. Miller Toyota Lemon Grove family. Please let us know if there is ever anything we can do to help you. Best, Jenn O'Brien, Customer Relations Manager

October 30, 2018

Bought new RAV4. No pressure. My father and I were fortunate to have Brian as our sales associate. Brian was very knowledgeable and was able to answer our questions. We never felt More

by Melissa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Lacey
Oct 31, 2018 -

Larry H. Miller Toyota Lemon Grove responded

Awesome, Melissa! I'm thrilled to hear that Brian was able to help you and your father out with your new RAV4! That is such a fun ride. Please let us know if there is ever anything else you need. We're always happy to help. Best, Jenn O'Brien, Customer Relations Manager

October 20, 2018

Buy new truck The sales person was so helpful on my dision on getting my new truck and making a good deal on the prices of the truck More

by Casper123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerardo
Oct 22, 2018 -

Larry H. Miller Toyota Lemon Grove responded

I'm so happy to hear that you left with a smile on your face in a brand new truck! Congrats! Please let us know if there is anything else we can help you out with. Best, Jenn O'Brien, Customer Relations Manager

October 11, 2018

Very bad customer service, I was on hold almost the whole day. The process very bad. They keep on saying give me 5 mins all the time and thouse 5 mins were all morning to 6 or 7 More

by Lessgo6381$
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jerry
Oct 11, 2018 -

Larry H. Miller Toyota Lemon Grove responded

I’m so sorry to hear that we wasted your time. I can assure you that putting you on hold all day was a mistake, and I appreciate you bringing it to our attention. We will definitely be looking more into the situation on our end and working to improve the call process in the future. If you have any additional comments or concerns regarding your experience, please don’t hesitate to contact me directly. Regards, Jenn O'Brien, Customer Relations Manager (619) 265-3135

October 09, 2018

Everyone was Very pleasant, no pressure. What a wonderful dealership, Larry Miller Toyota, Luis Ramos was so nice and I told him what price I wanted to pay and he made it happen will be use More

by rollerbladeicecream@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Ramos, Joe Raymond
Oct 11, 2018 -

Larry H. Miller Toyota Lemon Grove responded

Thank you so much! I'm so happy to hear that you were able to walk out of our dealership with the exact make and model you were looking for—that dark blue color is beautiful, and the RAV4 XLE is so fun to drive. Thank you for sharing your experience on Facebook, and for recommending us to your friends. We hope to see you again next time! - Jenn O'Brien, Customer Relations Manager

October 02, 2018

First preventive maintenance Toyota care I just bought a 2018 Tacoma in LA. The salesman told me I can take my truck anywhere for the oil change. I thought it only covered the first oil chang More

by Deepcoma619
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
An African American gentleman was extremely welcoming when I first pulled up. He was a delight to interact with.
Oct 03, 2018 -

Larry H. Miller Toyota Lemon Grove responded

Awesome! I'm so happy to hear that you are taking advantage of your oil change incentive package. I'm also glad to know that our team was able to get you back on the road quickly. We hope to continue servicing your Tacoma! Best, Jenn O'Brien, Customer Relations Manager

September 30, 2018

They listen closely to what you have to say and respond ! I had a bad experience buying my car at another dealership and it got weirder after my first service. (Hint...they are in East County) I just could no More

by RSmith3433
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Schaefer
Oct 02, 2018 -

Larry H. Miller Toyota Lemon Grove responded

Thank you so much! I am so happy to hear that you enjoyed your visit and your gift pack. I am thrilled to know that Ryan took great care of you while you were waiting for our service team to finish up with your vehicle. We appreciate you trusting us to create a better experience for you than you had elsewhere. Please feel free to reach out if you have any additional feedback. We look forward to seeing you again in the future. - Jenn O'Brien, Customer Relations Manager

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