Larry H. Miller Toyota Lemon Grove

FALSE AD, INCOMPETENT STAFF "You get ONE low price and you only work with ONE person from start to finish to alleviate the usual headache that comes with buying a car" That's the "You get ONE low price and you only work with ONE person from start to finish to alleviate the usual headache that comes with buying a car" That's their motto. AARON ROSENBLUM this one is for you. By reading this, you will remember who I am. I asked this dealership if I can qualify for 72 months zero APR. The only way to know that is to run my credit. I agreed and signed the application form but with one condition. Your team will only run my credit thru Toyota Financial, I repeat ONLY thru TFS! The reason why is I have a great bank that nobody can beat their deal (NAVY FED) that I could use if ever I won't qualify for zero apr. How hard is that? While waiting for the result, I was monitoring my credit score online and just to find out they run my credit thru multiple banks. I told Aaron to STOP whatever they are doing. Long story short, I didn't get approved for zero APR and just walked away from them.One person? sure..Aaron, you know to yourself that you pass me to another guy and you didn't do your job to pass down to him the requirements and reason why I agreed to run my credit. As I walk out of the store, you, Aaron, told me will figure out what happen and will give me a call the following day. Did you? The following day, I did receive a call from one of your customer services representative and address the issue. Hear me out what happened next. You guys RUN AGAIN MY CREDIT SCORE! The night you guys run my credit, your finance manager told me that it will not hurt my credit score if they run it multiple times. I asked him to put that on writing what he was claiming that night. He doesn't even have the xxxxx to answer back but instead, he just walked out of the store to get fresh air. To the lady that I spoke with, doesn't mean I talked to you over the phone will give you legally to tell them to run again my credit score. I never give my permission period. This issue happens a month ago and didn't have time before to write this but for the sake of fellow consumers out there, stay away from this dealership period. You want a great deal on any type of car, go to L.A area. That is the drop point for all cars sold on the west coast. It's a bit far but getting a discount for almost 8k is way worth it. You will see my review in all forum available online that I knew off just to share my experience from this dealership. More

Oil change Damaged my car oil pan thread after the oil changed. I think it was violate the safety law for not tell the customer about the oil pan thread leaking. Damaged my car oil pan thread after the oil changed. I think it was violate the safety law for not tell the customer about the oil pan thread leaking. More

Shopping for a car at Greg Miller. All the employees and staffs here at Greg Miller are all so friendly, nice and very professional to deal with. They even gave me a great deal to make All the employees and staffs here at Greg Miller are all so friendly, nice and very professional to deal with. They even gave me a great deal to make it easier for me to get a car for my work. Everything's great. Thanks a lot! More

Great experience Had a great experience dealer was fair and upfront with all aspects of the deal. I was able to work out a deal through emails and phone calls prior to Had a great experience dealer was fair and upfront with all aspects of the deal. I was able to work out a deal through emails and phone calls prior to going into the dealership. I got their car was clean and ready to go.😀 More

Top Notch Art and Oliver at Greg Miller Toyota are excellent, knowledgeable and worked out a great deal for me on my new RAV4. I visited 2 other dealerships in Art and Oliver at Greg Miller Toyota are excellent, knowledgeable and worked out a great deal for me on my new RAV4. I visited 2 other dealerships in San Diego and they were head and shoulders above the others in terms of service and efficiency. I thank them for an easy and wonderful buying experience. More

New car experience Came in to buy a new car, I was worried it would take half of my day but with the help of the guys at Greg miller toyota I was out of their faster tha Came in to buy a new car, I was worried it would take half of my day but with the help of the guys at Greg miller toyota I was out of their faster than I though! made my experience one that would make me come back again and Again with their excelllent customer service. Thanks you More

Awesome Service I have known Trudy in the service department since early 1990 and quite simply she is the best in the west!! Always a professional and delivers more I have known Trudy in the service department since early 1990 and quite simply she is the best in the west!! Always a professional and delivers more than expectations. More

New Corolla Guy!! I've only driven Chevy and Ford decided to jump over and try a Corolla very impressed with the safety and technology packages thank you Mr. Yusof! I've only driven Chevy and Ford decided to jump over and try a Corolla very impressed with the safety and technology packages thank you Mr. Yusof! More

Best car buying experience ever The price was right, the employees were great, knowledgeable, efficient, kind, patience. They made the car buying experience go smoothly. Thank you The price was right, the employees were great, knowledgeable, efficient, kind, patience. They made the car buying experience go smoothly. Thank you Christel, Sparkle, Sam. More