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Larry H. Miller Toyota Lemon Grove

Lemon Grove, CA

4.6
1,305 Reviews

6800 Federal Boulevard

Lemon Grove, CA

91945

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1,305 Reviews of Larry H. Miller Toyota Lemon Grove

March 31, 2024

Great service. complete in less than 2 hours on a weekend. Completed a thorough inspection. More

by michael.boats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bada
May 02, 2024 -

Larry H. Miller Toyota Lemon Grove responded

We're happy to hear that your experience at our dealership was positive and that our team was able to assist you in a timely and efficient manner. Thank you for choosing us for your automotive needs and we appreciate your business.

March 31, 2024

Get service all waykeep you inform the repair how much the costs and understand the customers needs! More

by Mrjedavis2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Mobley
May 02, 2024 -

Larry H. Miller Toyota Lemon Grove responded

Thank you for sharing your review with us. Our team is dedicated to providing exceptional customer service and it's great to know that they exceeded your expectations. We hope to see you soon for all your future automotive needs.

March 30, 2024

The service advisor Trudy has an excellent customer service, as always, she gives the best advise and recommendations every service. The staffs are all great. More

by Eight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macario , Trudy Roux
May 02, 2024 -

Larry H. Miller Toyota Lemon Grove responded

Thank you for taking the time to share your positive feedback with us. Our goal is to provide a seamless and satisfactory process, and it's great to know that we were able to do that for you. We hope to see you again!

March 30, 2024

Alberto Rodriguez was very polite and friendly, he communicated the status of my car service. More

by Blanca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Rodriguez/Blake Travis
May 02, 2024 -

Larry H. Miller Toyota Lemon Grove responded

Your review is much appreciated! We are committed to providing the best customer experience possible and it's great to hear that we were able to do just that.

March 29, 2024

Title: Exceptional Service for 20 Years at Larry H. Miller Toyota, Thanks to Trudy! For over two decades, my experience with Larry H. Miller Toyota has been nothing short of exceptional. What keeps More

by Chief
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trudy Roux
May 02, 2024 -

Larry H. Miller Toyota Lemon Grove responded

We are deeply appreciative of your 5-star review and positive feedback. Our team is dedicated to providing an exceptional experience for every customer, and it is truly rewarding to know that we met your expectations. Your recognition of our efforts is a source of encouragement for our team, and we will continue to work towards providing the best possible service. Thank you for choosing us for your automotive needs, and we look forward to seeing you again!

March 28, 2024

Always get good customer service that is why I always go thru Trudy the service advisor and always gets the job done quickly even when it gets busy.😁 More

by Marilyn11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trudy Roux
May 02, 2024 -

Larry H. Miller Toyota Lemon Grove responded

Thank you for choosing our dealership for your automotive needs and for trusting us with your vehicle. We're pleased to hear that our team was able to provide you with the assistance you needed and we hope to have the opportunity to serve you again in the future.

March 28, 2024

Fast service and perfect. Will be back. Thank you so much. I appreciate and thank More

by Hai ngo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trudy Roux
May 02, 2024 -

Larry H. Miller Toyota Lemon Grove responded

We're happy to hear that you had a great experience at our dealership and that our team was able to assist you in a timely and efficient manner. Thank you for choosing us for your automotive needs and we look forward to seeing you again soon.

March 27, 2024

Everything was going smooth until I went to sign papers with finance. I believe his name was Fernando, the guy was rude and unprofessional. He was bother because I ask him what my total monthly payment wa More

by Castaneda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Fernando from finance (1 star)
Apr 25, 2024 -

Larry H. Miller Toyota Lemon Grove responded

I'm sorry to hear about your experience with our team and for any inconvenience or frustration it may have caused. Providing excellent customer service is our top priority, and we appreciate your feedback. I would appreciate the chance to speak with you about your experience. If we have yet to connect by the time you find this response, please contact me directly. I look forward to resolving this together. - Robert Patch, General Manager, (619) 265-3170

March 27, 2024

The service dept. Wanted to sale me tires they didn't have in stock. And wanted to charge me for rotating my tires the same visit try tried to sale me nee ones. I save More

by Davids1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
For get
Apr 25, 2024 -

Larry H. Miller Toyota Lemon Grove responded

Thank you for bringing this to our attention. We take all feedback seriously and are committed to continuously improving our customer experience. We apologize for any inconvenience and would like to hear more about your visit. Please reach out to us directly so that we can discuss the matter further. - Robert Patch, General Manager, (619) 265-3170

March 26, 2024

Trudy is efficient and courteous and get the car back on time, will go back More

by Oreosk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trudy Roux
May 02, 2024 -

Larry H. Miller Toyota Lemon Grove responded

Thank you for choosing our dealership for your automotive needs and for trusting us with your vehicle. We're pleased to hear that our team was able to provide you with excellent customer service and quality work, and we appreciate your business.

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