Larry H. Miller Toyota Murray

Brett took the time to help us prepare the sales paper so they could be sent home to be signed by our recovering father. He also came in on his day off to finalize the deal. Brett knew what we were looking they could be sent home to be signed by our recovering father. He also came in on his day off to finalize the deal. Brett knew what we were looking for and went looking for it. He was very kind and considerate of our special circumstances. Price was great and with additional benefits added such as maintenance for a year and protective coating on exterior and interior. More

They overcharged us on labour and did not perform the proper service mainanence required before our warranty was up. I believe that they took advantage of me because I am female. The last time I went in proper service mainanence required before our warranty was up. I believe that they took advantage of me because I am female. The last time I went in they replaced the serpentine belt & it is now making an awful squeaking noise. Now I have to waist more of my time, on a Saturday, to go in and get that checked. Also, the people we dealt with were not listed on the employee section... So I just picked a random person. I don't want them to think it was necessarily their fault. More

Courteous staff, very helpful and knowledgeable. Worked with us to get the deal we wanted. Went the extra mile to make sure we were happy with our purchase. with us to get the deal we wanted. Went the extra mile to make sure we were happy with our purchase. More

Alex was a great salesman to work with. He gave just the right amount of information, space, etc. I went to the lot with the intention of just looking at cars in person (after I had spent a few months read right amount of information, space, etc. I went to the lot with the intention of just looking at cars in person (after I had spent a few months reading about different makes and models online). Alex reinforced my decision with additional information and helped me see that it was a good fit in addition to what I thought. More

KC is awesome!!! He has always treated me in a way that I know he cares and he looks out for me as a Customer. He listens to my situation and is concerned.He tries to find a solution for my situation that me know he cares and he looks out for me as a Customer. He listens to my situation and is concerned.He tries to find a solution for my situation that meets both of us. When KC left, and I went in..The service dept lacked compassion and all they wanted was to charge, charge, charge...just trying to get their quota financially. I went elseware...then I came back in, and I found out KC was back...YAHOO!!!I finally had my favorite Service Person back! If you lose KC, you're going to lose someone that cares abt his customers. Mark, I just met him recently and he's coming up 2nd to KC. More

Sean was awesome to work with as he listened to what we wanted and made it work for us. We were in and out of the dealership in under an hour. wanted and made it work for us. We were in and out of the dealership in under an hour. More

We had a great experience with Parker & Sean. They were knowledgeable and helpful and spent the time to get us the best deal on a terrific car. We have had awful car buying experiences in the past at were knowledgeable and helpful and spent the time to get us the best deal on a terrific car. We have had awful car buying experiences in the past at other dealerships and this was a huge contrast. Everyone was very friendly and we felt like valued customers. We will be back! More

GREAT EXPERIENCE OVERALL. SEAN HELPED MY WIFE WITH EVERY ASPECT OF BUYING HER NEW HIGHLANDER. HE SHOWED HER ALL THE FUNCTIONS STEP BY STEP & EXPLAINED HOW IT ALL WORKED, THEN SHOWED ME THE SAME VEHICLE FUNC ASPECT OF BUYING HER NEW HIGHLANDER. HE SHOWED HER ALL THE FUNCTIONS STEP BY STEP & EXPLAINED HOW IT ALL WORKED, THEN SHOWED ME THE SAME VEHICLE FUNCTIONS WHEN I ARRIVED A LITTLE LATER. BEING IN THE CUSTOMER SERVICE INDUSTRY FOR OVER A DECADE, I NOTICE THE SMALL THINGS. SEAN DID AN OUTSTANDING JOB, COMPLETELY PROFESSIONAL, HELPFUL AND FRIENDLY. SO MUCH IN FACT, I WOULD PREFER TO CONTACT HIM FIRST FOR FUTURE VEHICLE PURCHASES. I HONESTLY HAD MY DOUBTS REGARDING BUYING A CAR FROM LARRY MILLER, HOWEVER THIS EXPERIENCE HAS CHANGED EVERYTHING REGARDING MY OPINIONS ABOUT LARRY MILLER DEALERSHIPS. THIS WAS BY FAR THE BEST CAR BUYING EXPERIENCE WE HAVE HAD TO DATE. THANK YOU VERY MUCH FOR MAKING THIS HAPPEN FOR US!! SINCERELY, MATT & KATHY AVERY More

Needed a vehicle with in my budget of around $200 per month. Was thinking of purchasing a used vehicle for my new drive. Chris Tong suggested a lease. I went out with a new Corolla, with little month month. Was thinking of purchasing a used vehicle for my new drive. Chris Tong suggested a lease. I went out with a new Corolla, with little month down at $210 per month and got 2 years of oil changes. The purchase was easy, pretty fast and then I was on my way with a better car than I thought I would be leaving with. They also offered my a job while I was there, just may do it! More

Mr. Mike Burns,an assistant Service Manager with Larry H. Miller Toyota in Murray, Ut, is a gentleman of remarkable integrity and character who kept his word to me and accomplished everything that he promi Miller Toyota in Murray, Ut, is a gentleman of remarkable integrity and character who kept his word to me and accomplished everything that he promised me he would do to to service my new 2012 Scion. I live in WY, and had contacted my local Toyota dealership, along with an additional closeby Toyota dealership for some special help with my 2012 Scion and neither one of them would help me. I had just returned from a journey of over 1200 miles and it was time for my first oil change. I requested that a Certified Mechanic change my oil, NOT just an oil change non-mechanic person, because it was the first oil change. A Certified Mechanic would have the extra knowledge and education that an oil change person would not have, due to his short training period. I also had noticed that the vehicle was pulling hard to the right after I had to slam on the brakes to avoid hitting an antelope.Therefore, I requested that a Mechanic take a good look at that problem, too. MY LOCAL DEALERSHIP, AND THE CLOSEBY DEALERSHIP BOTH SAID THEY WOULD ONLY PROVIDE AN OIL CHANGE PERSON, AND THAT IF I WANTED A CERTIFIED MECHANIC, I WOULD HAVE TO PAY FOR HIM OUT OF MY POCKET!!! At that point in time,I decided that I needed to find another dealership to help me. In the past, I had a bad experience with a lube tech who MISSED some Bad particles in the oil as he was draining it, probably due to his inexperience and incompetence, which later caused me a lot of problems. So with a new 2012 Scion, I had to find a dealership who would honor my request for a Certified Mechanic to both change the oil and look into the problem with the Scion pulling to the right. I needed to drive to Salt Lake City in a week for a very important business meeting, so after doing a Google search, and reading reviews of UT Toyota dealerships, I decided on Larry H. Miller Toyota. I called the dealership, talked with Mr. Mike Burns, Asst. Service Manager, explained in detail what I needed done, and BINGO, he made it happen without any further stress! When I arrived at the dealership, Mr. Burns was most kind and patient with me and even allowed me to meet the Certified Mechanic, who showed me the brakes and tires, thus assuring me that my Scion had NOT suffered any damage and or wear to them at all! Mr. Burns even checked with one of their aftermarket suppliers to get me set up with a rearview mirror with a compass for my Scion. And he did all of this just to help me out, and I was not even an established UT customer! This dealership is BETTER than a 5 star Hotel in every way! So, Scion Owner, If you want to be treated with kind, competent and expert service providers, look no further than Larry H. Miller Toyota , in Murray, Utah. You will not be disappointed!! More