Larry H. Miller Toyota Peoria

I rated Frank Younadim and Larry Miller Toyota top marks only because my experience was great. I had no issues and the experience went Perfectly. Frank help me a lot by explaining the new car Feature. He is only because my experience was great. I had no issues and the experience went Perfectly. Frank help me a lot by explaining the new car Feature. He is extremely pleasant, polite and helpful. He seemed to be quite knowledgeable as well which is a preferred quality in a service advisor. I would for sure recommend others to go see Frank at their Toyota's serviced. More

Chris Conger is the best Service Advisor. Very truthful and trustworthy. I have a loyal customer for several years, and wouldn't take my Toyota to anyone else. and trustworthy. I have a loyal customer for several years, and wouldn't take my Toyota to anyone else. More

These young gentelmen were very helpful and informative. I will recomend them to all my friends. Also the service mgr. Bob was very helpful and informative as well. All 3 of these gentelmen deserve a pat I will recomend them to all my friends. Also the service mgr. Bob was very helpful and informative as well. All 3 of these gentelmen deserve a pat on the back. More

I rated Nick and Larry Miller Toyota top marks simply because my experience was great. There were no issues and the experience went smoothly. Nick specifically was nice, polite and helpful. He seemed because my experience was great. There were no issues and the experience went smoothly. Nick specifically was nice, polite and helpful. He seemed to be quite knowledgeable as well which is a desired quality in a service advisor. I would for sure recommend others to go see Nick to et their Toyota's serviced. More

Worst customer service ever. Not the first time I've had a bad experience, unfortunately there is a big lack of options. If it wasn't for the name Toyota itself that place would be out of business. I went i a bad experience, unfortunately there is a big lack of options. If it wasn't for the name Toyota itself that place would be out of business. I went in with out an appointment because I was having tire problems, and was redirected to discount tires because they are too busy. Wouldn't even offer to put air in it!!! Thank you discount tires for your great customer service and picking up the slack from down the street More

No high pressure tactics!!! Salesmen showed car and all options and then reviewed financing terms presenting all options. Wife and I took test drive (third car we test drove that day) and then went out to options and then reviewed financing terms presenting all options. Wife and I took test drive (third car we test drove that day) and then went out to eat and make a decision. Called Ernie to tell him we had decided on the Scion and would be back in an hour to start paperwork. During the hour we were out eating Ernie and Marce had already completed most of the paperwork as well as washed and preped the car for delivery. The entire financing / paperwork portion of the buying experience took less than one hour. My wife and I will definately recommend this dealer to all our friends and when we get ready to buy our next vehicle the Larry Miller Auto Group (Toyota, Scion, Hyundai, etc.) will get first chance to keep our business. More

The sales force and customer service was terrific and friendly. We purchased a really nice FJ and I have to say the process was fun and the sales force (even the people not working with us) were friendl friendly. We purchased a really nice FJ and I have to say the process was fun and the sales force (even the people not working with us) were friendly and helpful. We did have one issue that was quickly addressed and resolved through the fantastic customer service department so in the end I would give this place a 5 star rating and would definitely purchase another car from them when I need one. More

When first relocated here to AZ and drove into Larry Miler's Dealership I was approached by Dean and I really appreciate the warm and friendly greeding I received from not only Dean but the whole dealer Miler's Dealership I was approached by Dean and I really appreciate the warm and friendly greeding I received from not only Dean but the whole dealership. I will continue to be a part of Larry Miller's customer list as well as having Dean be the person to handle my businessas a customer. More

didn't have to wait too long, the price was right (free) didn't have to wait too long, the price was right (free) and everybody was friendly. Convenient and pleasant, satisfactory waiting area. Liked lo didn't have to wait too long, the price was right (free) and everybody was friendly. Convenient and pleasant, satisfactory waiting area. Liked looking at displays. More

They did their job well. After I had my van to the dealership I dropped my keys off in an envelope. The only problem was this: MY SIENNA WAS SCHEDULED TO GET BODY REPAIR. I WAS TOLD THAT I NEEDED dealership I dropped my keys off in an envelope. The only problem was this: MY SIENNA WAS SCHEDULED TO GET BODY REPAIR. I WAS TOLD THAT I NEEDED TO TAKE MY VAN HOME WHEN I WAS NOTIFIED MY VAN WAS RUNNING AND ADVISED BY THE SERVICE DEPARTMENT. THEY EXPLAINED ERRONEOUSLY THAT THE BODY SHOP WOULD NOT TAKE MY VAN BECAUSE IT WAS SATURDAY. AND THEN I WAS TOLD TO TAKE MY VAN TO THE BODY SHOP MONDAY. I WAS SUPPOSED TO LEAVE IT THERE AT THE DEALERSHIP. I SHOWED UP MONDAY PER THE SERVICE DEPARTMENT'S ADVICE, I HAD A RENTAL READY SO I COULD DROP THE VEHICLE OFF. I WAS TOLD THAT I MUST HAVE AN APPOINTMENT, AFTER THAT THE STAFF COMPLETELY IGNORED ME EVEN WHEN I TRIED TO TALK TO THE STAFF MANNING THE COUNTER. THIS MADE ME FEEL THAT I WAS NOT A VALUED CUSTOMER, FRANKLY I FELT LIKE I WAS TOTALLY UNWELCOME LIKE THEY WANTED ME TO LEAVE AND THE ONLY REASON WAS BECAUSE I WASN'T SCHEDULED FOR AN APPOINTMENT. BASICALLY IT WAS A SCREW YOU TO A CUSTOMER THAT PURCHASED A $38000 VAN, ALL OF THE EXTRAS THEY WERE HOCKING, SERVICE CONTRACT, TIRE AND WHEEL INSURANCE, AN EXTENDED WARRANTEE, AND I BASICALLY FELT LIKE THEY DID NOT WANT MY BUSINESS IF I DID NOT HAVE THE SERVICE ON MY TOYOTA SEINNA PREPAID, I WOULD NEVER USE LARRY H MILLER TO SERVICE MY VEHICLE AND NEVER BUY ANOTHER CAR FROM ANY DEALERSHIP BEARING THE LARRY H MILLER NAME. I HAD TO TAKE CARE OF EVERYTHING MYSELF WHICH WAS TOTALLY UNEXPECTED. THEY HAVE A SIGN ADVERTISING GEICO EXPRESS REPAIR CENTER, I HAVE BEEN A GEICO POLICY HOLDER FOR MULTIPLE CARS FOR THIRTEEN YEARS YET THE STAFF COULD NOT BE BOTHERED TO INFORM THE GEICO REP THAT I WAS WAITING. NOW I HAVE TO RETURN THE NEXT DAY AND I WASTED 1 DAY ON A REPLACEMENT VEHIVLE TO DRIVE AND BASICALLY THE BODY SHOP MIGHT AS WELL HAVE URINATED ON MY SHOES. I AM PISSED. EXPECT ME TO BAD MOUTH THE LARRY H MILLER NAME TO EVERYONE WHO I KNOW. Luckily my claims adjuster does an excellent job otherwise who knows when my car would be fixed. I contacted GEICO personally in the waiting room on my phone. If not for his great attitude and helpfulness I would not b retuning to LARRY H MILLER's body shop for anything. Thanks for nothing Larry h. Miller. You suck. DARRELL A KNOX More