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Larry H. Miller Volkswagen Avondale

Avondale, AZ

4.6
639 Reviews
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10205 W. Papago Fwy

Avondale, AZ

85323

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Showing 639 reviews

June 30, 2018

Bad experience I have been a customer for 5years with this dealership this time I wasn’t really happy with advisor,Chad was my advisor but he was off this Friday so More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thomas platacz
Jul 05, 2018 -

Larry H. Miller Volkswagen Avondale responded

Mike, I’m very disappointed that you’ve changed your mind about our service department. I’d like to earn your business back if you can give me a call at (480) 865-2058. Thanks, Victor Tanori, General Manager

June 28, 2018

Knowledgeable associates With each visit, the services and repairs needed on my vehicle are clearly explained. I feel comfortable discussing the costs and priorities of the re More

by Passat2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2018 -

Larry H. Miller Volkswagen Avondale responded

Respect is such an important aspect of the dealership experience—I'm thrilled to hear that came across during your visits here. Thank you so much for this wonderful feedback and please let us know if there is anything else we can do for you. -- Victor Tanori, General Manager

June 27, 2018

Richard & Katrina I give the dealership a 10 out of 10 !!! Richard & Katrina made the experience flawless, it was pleasant and easy !!! I love my new car !! More

by Sphillips2090
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard C and Katrina Lopez
Jun 27, 2018 -

Larry H. Miller Volkswagen Avondale responded

Thank you for this amazing 10 out of 10 rating! I am thrilled you hear that you love your new car and that Richard and Katrina could be of help to you. Thank you for coming in to see us and leaving this marvelous review. If there is anything we can do for you, do not hesitate to come back and see us again. - Victor Tanori, General Manager

June 18, 2018

2.5 hour wait for tire rotation Disappointed, just totally disappointed. There is no excuse to wait this long, given the lady that came in before us brought in two bottles of liquo More

by Jojoklemm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure
Jun 20, 2018 -

Larry H. Miller Volkswagen Avondale responded

I am disappointed that your service took longer than you expected. We strive to provide quality work to our customers and do our best to respect their time. If you would contact me, we can speak about your experience further. Thank you for your feedback and I look forward to hearing from you. - Victor Tanori, General Manager, (480) 865-2058

June 17, 2018

Very Professional Barbara is my Service Advisor. She’s been in the business all her adult lift and knows her cars and the business. Will continue to keep her as my go t More

by Penny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Halsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2018 -

Larry H. Miller Volkswagen Avondale responded

Penny, I am so happy to hear that Barbara has been your go to person here. Thank you for taking the time to leave us this great review and be sure to come back and see us again if you need anything in the future. - Victor Tanori, General Manager

June 16, 2018

Service With A Smile My time with service was excellent I really enjoy dealing with Barbara my service coordinator she’s the best always willing to help and her coustomer More

by Chasing My VW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Halsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2018 -

Larry H. Miller Volkswagen Avondale responded

Thank you for sharing about your wonderful experience with Barbara! I am thrilled to hear she took such great care of you. Be sure to let us know if we can be of any more help in the future. - Victor Tanori, General Manager

June 01, 2018

Great Customer Service The overall customer service of the sales associates was excellent. They worked with my price range and found the best deal for my partner and I. More

by awick1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah Jaramillo
Jun 04, 2018 -

Larry H. Miller Volkswagen Avondale responded

I am so glad to hear that Elijah and our team were able to help you get the best deal for you and your partner. We appreciate you coming in and leaving us this wonderful review. If there is anything else we can for you, be sure to let us know and we will be happy to be of help. - Victor Tanori, General Manager

May 31, 2018

Great Experience Got into a 2018 VW Jetta SE with all the right options. Brandon was very patient with me, as well as made sure the deal was approved before I left the More

by strnman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Primer
Jun 01, 2018 -

Larry H. Miller Volkswagen Avondale responded

Congrats on your new Jetta! I am so happy that Brandon was able to help you have a great experience with us. Thank you for your kind review and if you need anything else, do not hesitate to let us know. - Victor Tanori, General Manager

May 31, 2018

Oil Change They always recommend things I don’t need for my car. I changed the air filters right before I went in and they still recommended new ones saying my w More

by Author
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lube bay
Jun 01, 2018 -

Larry H. Miller Volkswagen Avondale responded

We do everything we can to help maintain our customers’ vehicles. I am sad to hear that you felt your experience with us was not as good as it could have been. If you would please reach out to me, we can discuss possible resolutions. Thank you for your feedback and I will look forward to your call. - Victor Tanori, General Manager, (480) 865-2058

May 29, 2018

Awesome service Worked with Elijah. He was very accommodating and worked really hard to get us the best deal! Will buy a car from them again. We are a Larry H Miller More

by Sonyval3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah Jaramillo
May 30, 2018 -

Larry H. Miller Volkswagen Avondale responded

It is a joy to hear that Elijah was able to work to get you the best deal and help you have a wonderful experience with us. Thank you for sharing this great review with us. Let us know if you should need anything else and we will look forward to being of help in the future. - Victor Tanori, General Manager

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