Larry H. Miller Volkswagen Lakewood

Awesome!! They were quick and super efficient! Very pleasant through out the entire dealership! Cindy was very up front about everything, no hidden agenda's and They were quick and super efficient! Very pleasant through out the entire dealership! Cindy was very up front about everything, no hidden agenda's and super outstanding! Thank you More

Positive experience with Liam I recently bought a Jetta Sportwagen and worked with Liam in Sales, Brad Sales Manager, Rachel in Warranty and Jared finalized the sale. All were ext I recently bought a Jetta Sportwagen and worked with Liam in Sales, Brad Sales Manager, Rachel in Warranty and Jared finalized the sale. All were extremely helpful and nice to deal with throughout the car buying process. Because I live several hours away from the dealership, Liam worked with me to see what was available and answered the many questions I had about each vehicle. He was not pushy, which I appreciated. Rachel helped me understand the post tdi recall warranty. Overall this was an excellent experience. Liam, thank you again for answering my hundreds of questions. More

Kasey Peters did an outstanding and professional job of selling a Teguan to my wife. When my wife entered the showroom for the first time, Kasey was the first to did an outstanding and professional job of selling a Teguan to my wife. When my wife entered the showroom for the first time, Kasey was the first to offer sales assistance. Kasey knew the product offering, and when she didn't know an answer, she asked a co-worker, and got-back to us in a timely fashion. Kasey followed-up by text message, offering to answer any questions. Overall, Kasey made the deal and did an outstanding job. Thanks! More

Used vehicle purchase I am very satisfied with my experience on purchasing a my vehicle at Larry H Miller Volkswagen. Zack Persons, my salesperson was very friendly, atte I am very satisfied with my experience on purchasing a my vehicle at Larry H Miller Volkswagen. Zack Persons, my salesperson was very friendly, attentive and helpful from the minute I walked in the door. I never felt pressured and experienced great communication thoughout the entire process. Even though my decision process spanned several days, I really appreciated being able to comfortably make my decision without any sense of implied urgency. I am very pleased with the vehicle and the condition that it was in when I took posession, exactly as promised. More

Buying 2019 Golf Alltrack Searched the Internet for a new Golf Alltrack and found two equipped as I wanted and reasonalbly priced at Larry H. Miller V. W. on west Colfax. When Searched the Internet for a new Golf Alltrack and found two equipped as I wanted and reasonalbly priced at Larry H. Miller V. W. on west Colfax. When I arrived at the lot I was pleased to find both vehicles there and ready for test drives. I was, as it turned out, pleased to wind up with a young salesperson named Zack Persons. Zack was knowledgable, friendly and at no time made me feel hurried or pressured. He listened intently and addressed all my questions and concerns throughout the negotiation process. He even arranged to have the car delivered to my home. Overall, I would say that it was one of the better car buying experiences I have had and throughout my years I have bought quite a few vehicles. More

Great experience Zachary Persons was very enthusiastic about the Touareg SE and made the process easy and worth while. I’m very happy with my new vehicle. Zachary Persons was very enthusiastic about the Touareg SE and made the process easy and worth while. I’m very happy with my new vehicle. More

Mechanic failed to properly complete repair 2007 Touareg failed power steering pump. Mechanic claimed "the vanes wore out". Mechanic failed to replace 'O' ring on high pressure line when reatt 2007 Touareg failed power steering pump. Mechanic claimed "the vanes wore out". Mechanic failed to replace 'O' ring on high pressure line when reattaching. 'O' ring failed and leaked all the power steering fluid on our garage floor. Sal, in an email to my wife, stated that whatever had failed happened "after the repair work". Finally went to the dealership's General Manager to get the repair completed. Unfortunately, we have power steering fluid all over the garage again. The Service Advisor, Sal, doesn't appear to have even basic knowledge of car mechanics. The actual mechanic is simply replaces parts and doesn't appear to have skills to diagnose actual issues. Replacing used 'O' rings is a basic step in dealing with hydraulics (power steering systems). More

Honest and Best Deal in the area I just wanted to let the internet know how amazing it was to deal with Cindy Oursler at Larry Miller VW. After trying to work deals with Emich, McDona I just wanted to let the internet know how amazing it was to deal with Cindy Oursler at Larry Miller VW. After trying to work deals with Emich, McDonald, Tynans, and Omeara... I finally came across LM VW. Here are are the reasons why she earned my business: 1. Honesty - she gave me an upfront price on the Tiguan SE with moonroof. Not only was this price much lower than the competitors... but she honored her price. I was in and out of the dealership in less than 2 hours. Also wanted to give a shout out to Scott who was able to sign off on the deal! With Tynans - I was lured in under false advertising and the dealer did NOT honor their price they provided to me in both email and phone calls. They purposely changed trim levels on the quotes and the internet sales person was rude and short with me. They passed me around to three sales agents... none of which were clear. Their prices were significantly higher than Larry Miller. I would NEVER suggest doing business with Tynans VW - this entire team was highly unprofessional and did not respect my time or value me as a potential client. Thanks everyone at Larry Miller VW to restoring faith in VW dealerships after having multiple terrible experiences with the aforementioned dealers especially with Tynans. From start to finish Cindy was a rockstar and she had worked this deal like a pro. She deserves 5 stars! More

Best Car Shopping Experience Ever!! I was in desperate need of a car due to a car accident. My husband and I went to Larry H. Miller hoping to find what we were looking for. Keep in mind I was in desperate need of a car due to a car accident. My husband and I went to Larry H. Miller hoping to find what we were looking for. Keep in mind, we did our homework. The dealership has GREAT reviews and cars & we felt we were already off to a good start. When we arrived our salesperson, Nancy Morikawa, greeted us and asked what we were looking for. Since we did some pre-shopping online she wanted to be sure we hadn't been working with someone, so she checked the computer to be sure. I thought that was very nice and respectful since they all work on commission. Once Nancy got our specifics, she got to work. We had a specific budget we were working with and she kept trying and trying until she found a car that met all of my criteria. Nancy is very knowledgeable about VW"s and very honest. She made my husband and I feel at ease with the whole process and we left with an amazing car that fit our needs and our budget. I can't thank Nancy enough. She did NOT give up and she was so patient with us..she even offered to pair my bluetooth and get it all set up for us. She is a winner. Yes, we bought a used car, but I can honestly say she treated us as if we were buying a high-priced car. Everyone at Larry H. Miller was very helpful and the whole staff made our experience amazing. We will highly recommend Larry H. MIller to all of our friends and family and hopefully get Nancy a lot more business because she absolutely deserves it!! Thank you, Nancy :) More

So much better than I expected!! Excellent!! We walked in and began the process. Met Zach P who was very personable and just listened...he didn’t push at all!! Once we found a car we liked we dis We walked in and began the process. Met Zach P who was very personable and just listened...he didn’t push at all!! Once we found a car we liked we discussed the price with Scott and Zach and they both were very friendly as we left to keep shopping other brands. When we came back 5 hours later to look at the car again they again just answered our questions and helped us. We decided to go with Zach and Scott because they were SO professional and EXTREMELY transparent about the price!! It was a great experience and we had been dreading it! More