
Larry H. Miller Volkswagen Lakewood
Lakewood, CO
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1,153 Reviews of Larry H. Miller Volkswagen Lakewood
Thank you I came into the dealership with a particular vehicle in mind. Colin and Gary were able to get me into the vehicle within my budget. Contact with the I came into the dealership with a particular vehicle in mind. Colin and Gary were able to get me into the vehicle within my budget. Contact with the dealership post sale has been great as well. Thanks gentlemen! More
Bad situation turned around. I am writing to recognize Larry H Miller VW for superb service during a very difficult situation. The story is long but to sum it up my daughter’s veh I am writing to recognize Larry H Miller VW for superb service during a very difficult situation. The story is long but to sum it up my daughter’s vehicle had a blown motor that was past warranty so no assistance from VW USA. At first, I thought there was going to be a real problem and I sent a pretty “hot” email to Jason Villa, the GM of LHM VW. He called me within 10 minutes and immediately made me feel like there would be a solution. He listened and empathized and offered to help. My family met with him the next morning and he gave us several options that seriously lessened the blow of the blown motor. Jason was able to help with incentives and picked a vehicle with repaired hail damage that he was able to discount a little more. Bottom line, he considered our past poor experience and got my daughter into a safe vehicle she really likes and can afford. The entire team at Larry H Miller VW has been extremely professional, friendly and most importantly – helpful. Shout out to Andy and Sal in service and Brock in sales. Jason has an excellent team and that kind of positive attitude comes from the top. I have called Jason since with unrelated car questions because he knows a lot and I respect his opinion. Although there was no benefit to taking time with me he again offered to help. We appreciate the way we were treated and credit Jason with turning around a very bad situation and keeping a VW customer for life! Many thanks, Jeff More
On the Road Again Our 2013 Passat dashboard lit up with those initials and icons than mean 'Take this problem to someone who knows what they're doing." It also suffered Our 2013 Passat dashboard lit up with those initials and icons than mean 'Take this problem to someone who knows what they're doing." It also suffered loss of power and unpredictable shifting. They told us to bring it in and they'd fix it. I had to leave it over night, but they drop off and pick up in a 10 mile radius, so I was able to make that work. When I picked up the car, it was much cleaner than I left it - and had been returned to it's responsive peppy self. More
Excellent service Had TDI emission mod completed. They did another outstanding recall at the same time. Travis warned me when I dropped it off that it might take unti Had TDI emission mod completed. They did another outstanding recall at the same time. Travis warned me when I dropped it off that it might take until the next day, and that he would call me in the afternoon to confirm pickup that afternoon or the next day. Another day was no issue for me since a free loaner was part of the emissions recall. Travis called in the afternoon as promised, and let me know that it would be completed the next day. I got a second follow up call the next morning to tell me that the repairs were complete. Pickup when I arrived took 5 minutes. Excellent customer service. I wasn't left wondering what was going on with my car, nor did I have to be the one that sought out the information. More
Next four cars may come from you. Pretty much knew what I wanted. Your staff allowed me to look around till I was in the right frame of mind to get new car. Pretty much knew what I wanted. Your staff allowed me to look around till I was in the right frame of mind to get new car. More
Superior service and price Started a search for a 2017 GTI in the southern Colorado area. Any little luck, I expanded my search to include NM, KS, OK, and the Dallas area of Tex Started a search for a 2017 GTI in the southern Colorado area. Any little luck, I expanded my search to include NM, KS, OK, and the Dallas area of Texas. Jeremy at Larry H Miller in Lakewood, not only met the price of a dealer in Dallas, but drove 2+ hours to pick me up so I didn't have to have a friend drive me all the way from Pueblo during rush hour. The service, salesmanship, price, and experience were miles above the other dealerships I visited or talked to. I wholeheartedly recommend you see Jeremy Hoskins if you're looking for a new vehicle. He'll work with you to find the best price and everything you're looking for. More
GTI test drive Ralph was extremely helpful and knowledgeable about the car. Got to see a good demonstration of a all aspects of the a car and overall a great expe Ralph was extremely helpful and knowledgeable about the car. Got to see a good demonstration of a all aspects of the a car and overall a great experience. More
Very good experience Colin and Gary were a pleasure to do business with. They were very upfront and honest with me which I appreciate. Eric in finance was also quick, pl Colin and Gary were a pleasure to do business with. They were very upfront and honest with me which I appreciate. Eric in finance was also quick, pleasant to deal with, and not pushy at all. This is my 5th Volkswagen, and I would recommend that anyone looking to endeavor into a truly great driving experience visit LHM VW. More
Transaction handled professionally Excellent truthful salesman. No high pressure. Everything explained to my satisfaction. Fair price and reasonable amount of time to complete transacti Excellent truthful salesman. No high pressure. Everything explained to my satisfaction. Fair price and reasonable amount of time to complete transaction. Pleased with car and explanation of features. More
Best place!! I have been using LHM for 15 yrs. and they always provide excellent service, in both the service dept. or the sales dept. I would HIGHLY recommend usi I have been using LHM for 15 yrs. and they always provide excellent service, in both the service dept. or the sales dept. I would HIGHLY recommend using this dealership. They are prompt, courteous, and get it done right. More