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Larry H. Miller Volkswagen Tucson

Tucson, AZ

4.8
405 Reviews

900 W. Auto Mall Drive

Tucson, AZ

85705

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Showing 405 reviews

November 24, 2018

Good fast and a great price! We intended to buy our daughters new car in Houston and drive it here but Cody was go pleasant and was able to get us the lowest price of all the deal More

by Cmarie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody
Nov 26, 2018 -

Larry H. Miller Volkswagen Tucson responded

I am overjoyed to know Cody and our team got you such a great deal on your daughters new car! Thank you for choosing to work with us. Congrats to your daughter on her new vehicle. If you should ever need anything in the future, do not hesitate to let us know. We will be happy to help. - Bill Klaer, General Manager

November 20, 2018

Scheduled service on our Jeep Cherokee. Manny at Larry Miller VW was very professional. He got our Jeep serviced and washed in a timely manner. We will got back to Larry Miller and Manny for More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manuel Diaz
Nov 21, 2018 -

Larry H. Miller Volkswagen Tucson responded

Tom, it is great to hear that Manny and our team looked after you so well. Thank you for sharing about your splendid service visit with us. We will certainly look forward to being of help to you in the future. Have a wonderful day. - Bill Klaer, General Manager

October 31, 2018

a defective car I bought a car brand NEW CAR in August 2017, 2017 Jetta and is a defective car, I 've been at the car dealer several times other than repaired the r More

by AWESOME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
they do not work at vw dealer anymore
Nov 06, 2018 -

Larry H. Miller Volkswagen Tucson responded

I am saddened to hear of the troubles you have had with your 2017 Jetta. We are excited that we are in contact now and able to help you resolve this problem. - Bill Klaer, General Manager, (520) 829-9384

August 04, 2018

Outstanding job Andrew in the service department did an exceptional, out of this world job by staying in contact with me on my car. I felt safe leaving my car there a More

by Beetle lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Aug 06, 2018 -

Larry H. Miller Volkswagen Tucson responded

I am so glad that Andrew could be of help to you and provide such great care for you. We are so grateful you would leave us this wonderful review and share about your out of this world experience. If there is anything you should need in the future, be sure to let us know. - Bill Klaer, General Manager

July 06, 2018

Best customer service. I was looking to purchase a vehicle as quickly and painless as possible. Went to Larry H Miller VW and found my dream vehicle. Luis Morales was my S More

by Grace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Morales, Tim Mcelvaine
Jul 06, 2018 -

Larry H. Miller Volkswagen Tucson responded

Grace, I am happy to hear that you were able to find your dream vehicle with us! Thank you for sharing your wonderful experience and it is a pleasure to know that Luis and Tim were so helpful during the process. If there is anything else we can do for you, be sure to let us know. - Bill Klaer, General Manager

June 29, 2018

Great service. The service department is very clean and everyone is nice and helpful. Travis in service helped me, he was very nice and accommodating. Great place t More

by MauriceA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis in service dept.
Jul 05, 2018 -

Larry H. Miller Volkswagen Tucson responded

Maurice, I am thrilled to hear that Travis and our service department have been caring for you so well. Thank you for coming in to see us and leaving us such a kind review. If there is anything else we can do for you, do not hesitate to let us know. - Bill Klaer, General Manager

June 16, 2018

Larry Miller VW is like Carvana commercial My experience at Larry Miller VW is summed up in the Carvana commercial. I thought I was buying and paid for options that I wanted but in the end wer More

by BettyT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kyle
Jun 21, 2018 -

Larry H. Miller Volkswagen Tucson responded

Betty, thank you for reaching out. Please reach out so we can discuss your experience further. - Bill Klaer, General Manager, (520) 829-9384

June 02, 2018

A good experience My service man service adviser Samuel made sure I was very pleasant. He made sure my car was 100% up to service. My husband was happy when he heard I More

by Happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel
Jun 04, 2018 -

Larry H. Miller Volkswagen Tucson responded

Thank you so much for leaving us this wonderful review! I am glad to hear that we were able to provide such a great experience for you that your husband came in too! We appreciate your business and if there is anything else you should need, be sure to let us know. - Bill Klaer, General Manager

May 02, 2018

Overall fair experience The sales person who we worked with was overly chatty and on multiple occasions I felt like I needed to step outside simply to get away from him. In More

by Snowy0716
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert (sales) Michael Reyes (finance), Tim Hanson
May 04, 2018 -

Larry H. Miller Volkswagen Tucson responded

Tim, I appreciate you taking the time to leave this review-we take all reviews very seriously. I would love the opportunity to speak over the phone about your experience. Please reach out to me at your nearest convenience. -Bill Klaer, General Manager

May 01, 2018

Great customer service! Salesman Chris Cruz, and managers Dave, Bill and finance manager Tim were all really patient and friendly. All went the extra mile to take care of my More

by DannyC23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Cruz, Managers Dave and Bill, finance manager Tim as well
May 07, 2018 -

Larry H. Miller Volkswagen Tucson responded

Danny, thank you so much for taking the time to leave such a nice review! We look forward to helping you for many miles to come. -Bill Klaer, General Manager

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