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Larry H. Miller Volkswagen Tucson

Tucson, AZ

4.8
403 Reviews

900 W. Auto Mall Drive

Tucson, AZ

85705

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Showing 403 reviews

January 12, 2018

Thank you! The staff has been more then helpful, informative and patient. I wouldn’t have the same confidence taking my car anywhere else. Thank you so much! More

by Jessicak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Jan 22, 2018 -

Larry H. Miller Volkswagen Tucson responded

Jessica, I am glad that you have felt that my staff is taking good care of you. Thanks for trusting us to do the service work on your car. -- Bill Klaer, General Manager

January 08, 2018

Excellent Service Quick service. Excellent job. Very good customer service. Service advisor (Shawn) is very friendly, respectful and knowlegeable about his work. Keep More

by rns16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Shawn Aranda
Jan 08, 2018 -

Larry H. Miller Volkswagen Tucson responded

Thank you for trusting us to do the service on your car. I am glad that you are pleased with the work that we did on your vehicle. Let us know if you need anything else from us. -- Bill Klaer, General Manager

January 08, 2018

Not satisfied I bought a 2014 jetta the salesman said it had a 4 cylinder with turbo which I did not, he didn't even show me the engine compartment, but I took he's More

by Daveight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tibit
Jan 08, 2018 -

Larry H. Miller Volkswagen Tucson responded

Dave, Thank you for leaving us this positive rating. Please reach out to us if you need anything else. Thank you for choosing us here at Larry H. Miller Volkswagen of Tucson, we appreciate it. -- Bill Klaer, General Manager

January 04, 2018

Great service, great deal Sales man is very professional. Processing time is less than 30 minuets once price is agreed upon. First time service is easy Lu scheduled. New car fe More

by Yuwen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnni
Jan 08, 2018 -

Larry H. Miller Volkswagen Tucson responded

Yuwen, congrats on your new car! I am glad that we could take care of your purchasing process quickly. Let us know if you need anything else from us. -- Bill Klaer, General Manager

January 03, 2018

Our appointment We were late because of an accident on the freeway. We called to let them know. They honored our appointment anyway. They were very respectful. Thank More

by Chic Rementeria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis
Jan 08, 2018 -

Larry H. Miller Volkswagen Tucson responded

Chic, thank you for communicating your situation with us. I am glad that we were able to get your car in and out in a timely manner and get your car taken care of. Let us know if you need anything else from us. -- Bill Klaer, General Manager

January 03, 2018

observed something concerning to a customers car. I seemed to feel as though I was given a favor/verse the service that was provided. I was promised the service provided at time of signing and I left More

by Jovita
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Hanson
Jan 08, 2018 -

Larry H. Miller Volkswagen Tucson responded

Jovita, I can promise you that you weren't an inconvenience to us. We are here to provide the best customer experience as possible. Please let us know if you need anything else from us. -- Bill Klaer, General Manager

January 02, 2018

Great experience! Special ordered a vehicle, which was a very easy process. Unfortunately the original sales associate we were workIng with was no longer there when i More

by Mokley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Goodin
Jan 08, 2018 -

Larry H. Miller Volkswagen Tucson responded

Mokley, I am thrilled to hear that you enjoyed our easy special ordering process. I am glad that you had a positive car buying experience and that you enjoyed working with multiple members of our sales team. Let us know if you need anything else from us. -- Bill Klaer, General Manager

January 01, 2018

Great people, great car! My Jetta is so fun! Being able to work with the great people was easy and not at all time consuming. Highly recommend them for a new car! More

by Venesamg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arni (our sales person), Gibram Cardenas, Tim Hanson
Jan 08, 2018 -

Larry H. Miller Volkswagen Tucson responded

Venesa, I am glad to hear that you love your VW Jetta, it's such a great vehicle. We appreciate your recommendation of us. Have a great day. -- Bill Klaer, General Manager

January 01, 2018

Great courteous work Please be advised that there is a small paint chip on the drivers back side of the car's hatch body and although I new it wasn't there I am stating it More

by Rh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
Jan 08, 2018 -

Larry H. Miller Volkswagen Tucson responded

Thank you for leaving us this 5-star rating. Let us know if you need anything else from us. -- Bill Klaer, General Manager

January 01, 2018

New Car Pirchase Larry Miller VW Tucson was very easy to deal with. They were very attentive to us as customers and our salesman David made sure we were comfortable wi More

by PaulB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Jan 08, 2018 -

Larry H. Miller Volkswagen Tucson responded

Paul, I am glad that we were easy to deal with and that we took good care of you when you were here at the dealership. We look forward to doing business with you again. -- Bill Klaer, General Manager

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