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Larry H. Miller Volkswagen Tucson

Tucson, AZ

4.8
403 Reviews

900 W. Auto Mall Drive

Tucson, AZ

85705

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Showing 403 reviews

December 19, 2017

Great job with repair to my car Went in for an oil change. They noticed a leak. Had me come back within a week and had it fixed. And I got a loaner. Great job!! More

by Shellyo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Dec 22, 2017 -

Larry H. Miller Volkswagen Tucson responded

Shelly, I am glad that you came to us for an oil change. thank you for trusting us to do the maintenance on your VW. I am glad that we could find the leak and fix it. Let me know if you need anything else from us. -- Bill Klaer, General Manager

December 18, 2017

Excellant Everyone I dealt with from my salesman to the service Sept when I purchased my car was friendly and knowledgeable. It was the best car buying experien More

by Emilyj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn k
Dec 22, 2017 -

Larry H. Miller Volkswagen Tucson responded

Emily, I am glad that you had such a good time working with your salesman when buying your new car. I am glad that everyone was friendly and made your experience great. Have a great day. -- Bill Klaer, General Manager

December 17, 2017

Happy The service team were very polite and accommodating. They explained everything well and was quick and efficient. The place was clean and very peaceful More

by lcharles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
Dec 22, 2017 -

Larry H. Miller Volkswagen Tucson responded

I am glad that you had a positive visit to the service department. Please let me know if you need anything else from us and thanks for trusting us to work on your car. -- Bill Klaer, General Manager

December 12, 2017

Vehicle purchase My experience was great. I worked with Arnie who was friendly and professional. He didn’t make me feel pressured, he actually made me feel cared. I’m More

by Martini1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnie
Dec 15, 2017 -

Larry H. Miller Volkswagen Tucson responded

Martin, I am glad that Arnie made you feel comfortable when you were at the dealership. I happy that you were able to feel zero pressure and buy the car that you wanted. Please let us know if you need anything else from us. Congrats on your new VW. -- Bill Klaer, General Manager

December 12, 2017

Oil change The maintenance folks did a great job with service. They found that my mini van needed a new transmission and made the accommodations for repair. More

by cs19soto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Dec 15, 2017 -

Larry H. Miller Volkswagen Tucson responded

I am glad to hear that my service team did a great job when working on your car. Thank you for trusting us to work on your car. Please let me know if you need anything else from us. -- Bill Klaer, General Manager

December 10, 2017

Awesome! Always kind and courteous. Knowledgeable in all aspects. Clean and inviting facility. I needed a ride back home and pick up return-driver Bill was ver More

by t.l. rios
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis
Dec 15, 2017 -

Larry H. Miller Volkswagen Tucson responded

I am glad that you were able to have another great experience when you came into our service team. Thank you for trusting us to work on your car. Let me know if you need anything else from you. -- Bill Klaer, General Manager

December 07, 2017

New Car We bought a new Tiguan here. It was a great experience. Ken and Joe are the best! LHM sold the car because of these 2 individuals. Customer service at More

by ritter1952
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Lewis, Joe Conti
Dec 08, 2017 -

Larry H. Miller Volkswagen Tucson responded

Congrats on buying a new Tiguan! I am glad to hear that you were able to work with Ken and Joe to get your new car. Please let me know if you need anything else from us. -- Bill Klaer, General Manager

December 07, 2017

rip off! So I came in with a overheating radiator and I jus needed to hoses and it was not covered through my total care package, u guys wanted to charge me 40 More

by amberwcks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew
December 04, 2017

Getting my new car The people I dealt with were great. When I took my car back for detailing, I was treated like a king. Thank you to everyone that I came in contact wit More

by Terry11600
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal,Tim, Brian, Artie, Tim Hanson
Dec 04, 2017 -

Larry H. Miller Volkswagen Tucson responded

Terry, I am glad that you are pleased with the customer experience that you received at the dealership. Please let me know if you need anything else from us. -- Bill Klaer, General Manager

December 04, 2017

My car was checked inside and out! I went in for an oil change the other day. It was my first oil change in my 2017 Jetta. I'm leasing it and this is my first service for the car too. I More

by Lcbiddle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Aranda
Dec 15, 2017 -

Larry H. Miller Volkswagen Tucson responded

I am glad to hear that you were able to have a great experience when you came in for your first oil change. I hope that you are liking your Jetta. Please let me know if you need anything else from us. -- Bill Klaer, General Manager

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