Larry Puckett Chevrolet

We have bought at least five vehicles from Bruce through the years and more than that from Larry Pucket. We keep coming back for the personal and friendly service. the years and more than that from Larry Pucket. We keep coming back for the personal and friendly service. More

I’m glad to be a part of the Larry Puckett Chevrolet family. My experience with the service department has been excellent everyone that I’ve had contact with has been extremely professional and respectf family. My experience with the service department has been excellent everyone that I’ve had contact with has been extremely professional and respectful and that’s the G.M.,way of doing business. More

I had the best truck buying experience I have ever had. The whole team that was involved were very professional. I would recommend this team to anyone looking to purchase a vehicle. The whole team that was involved were very professional. I would recommend this team to anyone looking to purchase a vehicle. More

I don’t think I got my vehicle repaired like it should have been. Ok have been. Ok More

terrible customer service. Had a usb port stop working in the center console. It took 4 trips to the service dept to get this fixed. Trip 1 I had a regular service and tried to Had a usb port stop working in the center console. It took 4 trips to the service dept to get this fixed. Trip 1 I had a regular service and tried to get it addressed. was told i would have to leave it and they didn't know when it would be looked at. Trip 2 had 1st appointment of the day. Service Writer met me at the car and said there were 12 people in front of me even though I had the 1st appointment. Rescheduled for 3 weeks later and was assured I would be the first in line. Trip 3, showed up and check in. Waited until 1130 am and decided I could not wait any longer. Went home, called the service writer around 330 to get the status and was told they had not started on it yet............. I explained I was supposed to have been the 1st appointment of the day, and I had no intention of leaving it overnight. Never heard back from the service writer. next morning I called and spoke with the Service Manager and expressed my extreme disappointment in the service I was receiving. I was assured he would get to the bottom of it........At 500 pm that day, the Service Writer called and said they were working on it but could not finish it and they would resume the next day. The next morning i get a call from the service writer again who says they don't have the part and don't know when they can get it. They are putting it back together and I can pick it up later. After 3 days at the dealership, they realize this? Trip 4, I get a call from the scheduler that says the part is in so the following Monday I go back and the part is installed within 2 hours. 2 different appointments meant nothing, terrible service and terrible communication. In the last 15 years my family and I have purchased 5 different vehicles from Larry Puckett. Those will be the last ones simply due to the horrible management of the service department. My most recent purchase includes a lifetime powertrain warranty as long as I utilize Larry Puckett for all my services. I am going to let that warranty go and use other Chevrolet service departments in the area simply because I no longer want to use their Service department. More

I love Larry pucket the cars are very good and the sales people are great as well. people are great as well. More

They would not honor my GMC bumber to bumber Platnium warranty that I paid over $3000. warranty that I paid over $3000. More

Two excellent people to deal with: Lewis Mills, Service manager and Kim Holden, Service Advisor. Both were very helpful in dealing with an engine problem, that resulted in the best possible outcome given t manager and Kim Holden, Service Advisor. Both were very helpful in dealing with an engine problem, that resulted in the best possible outcome given the circumstances More

The way to describe my experience with Bruce Williams at Larry Puckett is “Family”. No matter what time of day, Bruce has always helped and recommended the best vehicle for my family. I have leased two vehi Larry Puckett is “Family”. No matter what time of day, Bruce has always helped and recommended the best vehicle for my family. I have leased two vehicles and purchased two vehicles from Bruce over the past years; I will continue to do business with Bruce in the future. 10 STARS!!!!! More

Larry Puckett Give amazing service and cares for their customers. They treat everyone like family. CT is the best and always makes sure his customers are pleased. customers. They treat everyone like family. CT is the best and always makes sure his customers are pleased. More