Larry Roesch Chrysler Jeep Dodge
Elmhurst, IL
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Amazing service Had an oil change done, and during the multipoint inspection they found not one but two nails in my tire and were able to get it fixed for me and in a Had an oil change done, and during the multipoint inspection they found not one but two nails in my tire and were able to get it fixed for me and in a timely matter at that. Will be coming here for future services needed. More
Great job by all Every aspect of our vehicle purchase was handled professionally and flawlessly. Our salesman Anthony answered all of our questions patiently. He worke Every aspect of our vehicle purchase was handled professionally and flawlessly. Our salesman Anthony answered all of our questions patiently. He worked with both my son and I to complete the purchase of 2 vehicles. Additionally he followed up to insure that all parties were happy with their purchases. More
Excellent experience. After an internet search for a newer truck we stopped at Larry Roesch. Joe Provenzano was our salesmen he was very helpful. There was also a young man After an internet search for a newer truck we stopped at Larry Roesch. Joe Provenzano was our salesmen he was very helpful. There was also a young man named Josh who answered my questions about the towing capacity of the Ram I was looking at. The entire experience was very easy and we are very happy with our purchase. Thanks to Joe and Josh More
Car buying made easy I knew the car I wanted and Joe Provenzano worked with us to make that happen. We had done our internet research and were pleasantly pleased to see t I knew the car I wanted and Joe Provenzano worked with us to make that happen. We had done our internet research and were pleasantly pleased to see that the trade in value came in right on the mark. In addition, there was no hard sell and even with the financing, when I said I had found a lower percentage, they were able to give me that rate. Only negative is that I overlooked a small pricing difference when we signed for the car and when I pointed it out when we came to get the car, they could not adjust off. Otherwise, Joe is very patient and is willing to answer any questions...of which I have many as this 2018 is much more loaded than my 2008 car was!! I would definitely go to the dealership again. The financing paperwork went smoothly and when offered a longer warranty, Frank was kind enough to explain all included and we signed on!!! More
Always great service I have been going here for service for a long time and they always do it right the first time and have the vehicle ready when promised. I have been going here for service for a long time and they always do it right the first time and have the vehicle ready when promised. More
Quick work My car was in for a recall and it went much quicker than I expected. Had thought it would be several hours before it would be ready. My car was in for a recall and it went much quicker than I expected. Had thought it would be several hours before it would be ready. More
Outstanding in every regard! The salesman, Scott Campbell, was the most professional and knowledgeable of all the Jeep folks we dealt with. He spent a lot of time helping to us ex The salesman, Scott Campbell, was the most professional and knowledgeable of all the Jeep folks we dealt with. He spent a lot of time helping to us exactly what we were looking for and at the right price. More
Buyer beware - I am very disappointed in this dealership! I purchased a 2017 Chevy Tahoe with 40k miles for just under 40k. Sales person was good and I had planned to give the dealership a 5 star rating. But I purchased a 2017 Chevy Tahoe with 40k miles for just under 40k. Sales person was good and I had planned to give the dealership a 5 star rating. But, the first week of driving the vehicle, I started to notice a problem so I took it to the Chevy dealer and they diagnosed the issue as bad fuel injectors. I was surprised, as the Larry Roesch Dealership reported they performed their "World Class Inspection" on the vehicle. I contacted the salesperson at the Larry Roesch Dealership and asked if they would cover 50% of the cost--they refused! After I received my license plates and statement from the state, I contacted the Business Manager and told him, I was over charged for the sales tax by $81.30, he told me that any overage would be refunded to me--6 months later and I still have not received the refund. Next stop BBB. Buyer beware - I am very disappointed in my dealings with this dealership. More
Perfect Service, Padded Pricing Superb service customized to my needs and schedule, which changed at the last moment. Estimate was 100% accurate and fair. My only disappointment was Superb service customized to my needs and schedule, which changed at the last moment. Estimate was 100% accurate and fair. My only disappointment was the cost to drain door wells seemed unnecessarily high and could/should be included in executive service plans. More
One of the easiest buying processes I ever went through Many thanks to Arthur Pytka, he was extremely helpful and we were in and out there with a new car and two trade ins in a short period of time! We high Many thanks to Arthur Pytka, he was extremely helpful and we were in and out there with a new car and two trade ins in a short period of time! We highly recommend this place More

