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Larson Cadillac

Fife, WA

3.6
127 Reviews

6411 20th St E

Fife, WA

98424

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127 Reviews of Larson Cadillac

October 01, 2023

The shop I feel doesn't have the proper training for diagnosis of the problems. More

by PEN16164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Makenzi Chase
September 30, 2023

From beginning to end, my experience at Larson Cadillac was great. After having been to a couple other Cadillac dealers, Larson was by far the best. Would recommend to anyone. More

by KJRABOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Makenzi Chase
September 28, 2023

Dropped car off at 9am for an oil change that was scheduled for an appointment at 1:00pm. Vehicle was ready to pick up at 11am. Great service! More

by MRPIATTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Makenzi Chase
September 28, 2023

It was great. Very efficient, on time, everyone was kind and helpful. Will use in the future More

by dobbelaerejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izzac, Makenzi Chase, Kenneth Manning
September 25, 2023

They did a wash and vacuum after the oil change that I hadn’t even requested! Thank you! More

by CONNIEB54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Manning
September 22, 2023

Oil change took 1 1/2 hours. When received car was not washed or vacumned and the sticker regarding next oil service was not replace. The check in customer service people were More

by JHEGSETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Makenzi Chase
September 22, 2023

I am pleased with the service and the customer service I received on this visit. More

by stansellzelma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Volz, Makenzi Chase, Hailey Zickler, Kenneth Manning
September 21, 2023

Pleasant I was in and out only thing did not ask if car needed to be washed More

by brennharvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Watanabe, Sarah Volz, Makenzi Chase, Hailey Zickler, Kenneth Manning
September 19, 2023

we were in and out in no time. they were great to deal with. shy inventory. but they had what i was looking for More

by DONN0101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan O'Day
September 16, 2023

Terrible service department! I’m so disappointed in Larson Cadillac. The service dept should match the quality of the Cadillac reputation! More

by SNAGF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Makenzi Chase
Sep 18, 2023 -

Larson Cadillac responded

Snagf, Thank you for taking the time to post your review and voice your comments. If you'd like to share any details and specifics, please contact us at customerservice@looklarson.com. Best Regards, The Larson Cadillac Team

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