Larson Ford - Service Center
Lakewood, NJ
161 Reviews of Larson Ford - Service Center
Disappointed. Missing a small part after recall service performed that I know was there when dropped off but was told they don't know what happened to it and I'm on my own. Very disappointed. performed that I know was there when dropped off but was told they don't know what happened to it and I'm on my own. Very disappointed. More
Excellent service, friendly knowledgeable people in the service department. They keep you updated on everything that is going one with the needs of your vehicle. service department. They keep you updated on everything that is going one with the needs of your vehicle. More
I found the sales person to be friendly and informative. I initially worked with the Service Dept when I purchased my Ford and found them to be helpful and efficient. However, the one time I dealt with the I initially worked with the Service Dept when I purchased my Ford and found them to be helpful and efficient. However, the one time I dealt with the Quick Lane people was terrible. I had such a bad experience with them that I went to the Service people (Mitch Sperling) who was extremely helpful. Since that time I only deal with the Service Dept (John Kaiser) when any service is needed. More
Excellent fast service from a local dealer Brought my Fusion in for it's regular oil change. I also decided to get wiper blades as the last ones from Ford lasted a year! My car was serviced qui Brought my Fusion in for it's regular oil change. I also decided to get wiper blades as the last ones from Ford lasted a year! My car was serviced quickly and they even put the paper mats on the driver side. I will always bring the car to this dealer for maintenance and repairs. They are fair, quick and reasonably priced. Thanks again Larson for a quick and pleasant visit. More
A pleasant experience Brought my vehicle in for a few issues and through the tech checking found a few others. Everything went well this time. Only issue I have is it it th Brought my vehicle in for a few issues and through the tech checking found a few others. Everything went well this time. Only issue I have is it it the third time for the issue with the clutch (shuddering). More
Working with my service rep Mitch is always a pleasure. I have dealt with other reps at this dealership, but Mitch has been the one I always ask for. have dealt with other reps at this dealership, but Mitch has been the one I always ask for. More
Excellent Larson Ford has always treated me well. I am very comfortable taking my car in to be serviced. They are always available when I need them. Thank Larson Ford has always treated me well. I am very comfortable taking my car in to be serviced. They are always available when I need them. Thank You {arson Ford More
Good service, as usual. I came in for my regular 'The Works' service and asked that a couple of problems be addressed. One window had a control problem and the car was pulli I came in for my regular 'The Works' service and asked that a couple of problems be addressed. One window had a control problem and the car was pulling to the right. Everything was taken care of quickly and throughly. The only negative I can say about my visit is that the ladies room could use a really good cleaning. While this has no impact on the service itself, it would make future visits more pleasant. More
Service Excellent services fast and to the point getting the job done. Always available when you need them for services or for sales. I truly enjoy having my Excellent services fast and to the point getting the job done. Always available when you need them for services or for sales. I truly enjoy having my car serviced there, More
Lousy Poor Customer service. Service person was angry because I was early. Nothing more to say. Very disappointed in service. Blah, blah, blah......and Poor Customer service. Service person was angry because I was early. Nothing more to say. Very disappointed in service. Blah, blah, blah......and so on. More