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Larson Ford - Service Center

Lakewood, NJ

5.0
161 Reviews

161 Reviews of Larson Ford - Service Center

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September 24, 2019

Recall service Excellent service from making an appointment to having car services. Having a car shuttle me back and for to my home was a tremendous helo. More

by Njshore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I did not get the driver's name but he was prompt and we had a great chat
Sep 25, 2019 -

Larson Ford responded

Thank you for the outstanding review! We are always happy to assist!

September 23, 2019

Great service! Service was great. Had no problem setting up appointment for a time that was convenient for me. Waited for my vehicle and the service didn't take lo More

by Pat D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2019 -

Larson Ford responded

Thank you for the amazing 5-star review!

September 23, 2019

Service was great Speedy and friendly service pleasant waiting area. Overall a great experience Had to cancel first appointment and they rescheduled me with no probl More

by Joseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Sperling
Sep 24, 2019 -

Larson Ford responded

We are glad you had a great experience! We are looking forward to your next visit!

September 19, 2019

Bad transmission Ford Transit We sent our 2015 Ford Transit we bought new from Larson Ford in after it suddenly broke down on the parkway. The truck would not move at all. Larson F More

by American plumber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sep 23, 2019 -

Larson Ford responded

I’m sorry to hear about your experience with us! Can you please contact our management directly so I can gather more information regarding your visit to our dealership? Thank you! Louis Pagano Service Director 732-363-8100 ext. 512

September 10, 2019

Not toally happen this time First I brought the vehicle in on Aug 24, Saturday. Scheduled maintenance was handled fine and an issue with the dash display screen was checked. I be More

by detret76
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
John Kaiser
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Pirk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch Sperling
Sep 10, 2019 -

Larson Ford responded

Detret76, I am sorry to learn that you had a bad experience at Larson Ford. I would like the opportunity to learn more about your negative experience in order to improve our service. Please contact me directly and we can discuss what happened. Thank you! Chris Mercer Quicklane Manager 888-318-8974 x516

August 23, 2019

Excellent Dealership!!! I’m always pleased with my experiences with Larson Ford! I highly recommend them for purchasing and for servicing your vehicle!! I refuse to buy anywh More

by rrbooth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Pirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Capt. Ron Hrank
Aug 26, 2019 -

Larson Ford responded

Thank you for the recommendation! We are looking forward to your next visit!

August 21, 2019

Great Service, Products and Employees Brought in my 2013 F-150 for service and recall item. I purchased this vehicle from Larson new in 2013. This was only second recall item in all that More

by Carl Hoitela Jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Sperling
Aug 21, 2019 -

Larson Ford responded

Thanks for the great 5 star service review Carl! We appreciate you taking the time to leave such a nice review. Thank you for your patronage of Larson Ford!

August 19, 2019

They do it right Brought in my Explorer to have the door trim re-set, and for a recall. While there I got an estimate for refinishing my pitted wheels. Kept the appo More

by pianoman8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Sperling
Aug 20, 2019 -

Larson Ford responded

We appreciate the great 5 star review pianoman8! We are glad you had a great service experience with us. Thank you for choosing us to do the work!

August 12, 2019

Regular service visit A very positive experience. I find writing reviews a real pain and would appreciate not being subjected to them in the future, especially since I w More

by Reviews are stupid
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aug 13, 2019 -

Larson Ford responded

We are glad you had a positive experience! We aim to provide the best customer service!

August 03, 2019

The Best Servicing Dealer Around I have used Larson Ford for all my vehicles. Lincoln, F350,Jeep ,Suzuki.,VW Beatle,a couple of Ford Focus, 2 Mercury Sables. SO--you see, Larson is a More

by Jack Giameo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Yannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Pirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fairgrieve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Pagano, Mike Costa Technician,Jack in Parts,Charlie Technictian, Carl Technician, Mitch Sperling
Aug 05, 2019 -

Larson Ford responded

Thanks so much! Your positive rating means a lot to us!

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