
Laura Buick GMC
Collinsville, IL
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Great Experience! We had a great experience purchasing our 2018 Sierra. The hardest part was finding the truck on the lot. Our Salesman was great. Very knowledgeable an We had a great experience purchasing our 2018 Sierra. The hardest part was finding the truck on the lot. Our Salesman was great. Very knowledgeable and thorough. He was sure to give us every discount possible and the finance manager made the process quick and painless. Great experience al the way around! More
Quick and Easy I cannot say enough great things about this dealership and their employees. I could tell they put customer satisfaction as their number 1 priority. Th I cannot say enough great things about this dealership and their employees. I could tell they put customer satisfaction as their number 1 priority. They made buying my first car simple and quick. More
Respectful, professional, and honest. Justin was great however the waiting around has something to be desired. Not Justin's fault but just seems like it took forever. I appreciated the J Justin was great however the waiting around has something to be desired. Not Justin's fault but just seems like it took forever. I appreciated the Jimmy John's while waiting 4.5 hours. More
Great Experience: Fast and Easy I was looking for a new GMC truck and had visited a few other dealerships beforehand (wasted time in hindsight) and couldn't agree on price or find th I was looking for a new GMC truck and had visited a few other dealerships beforehand (wasted time in hindsight) and couldn't agree on price or find the exact vehicle I was looking for. I eventually called Laura GMC on a Saturday evening and talked to Jim L. on the phone asking about a few vehicles in the inventory. 30 minutes later I was at the dealer and he had already had a truck pulled to the front for me to test drive. I searched their huge selection online later over the weekend and pulled a few stock numbers for him to check on Monday morning and by Tuesday evening I was driving the exact truck I was looking for home. The whole process was very friendly, easy, and helpful and I would absolutely use them in the future. Their inventory is massive so you should fine the exact vehicle you're looking for, and their price was easily a few thousand below the closest competitor. Overall it was a great experience and I would highly recommend this dealership. More
Amazing Service & Kind Salesmen Amazing dealer! Customer satisfaction is their number one priority. The salesmen are honest and very kind. The salesman who helped me, Kelly Sandheinr Amazing dealer! Customer satisfaction is their number one priority. The salesmen are honest and very kind. The salesman who helped me, Kelly Sandheinrich, was especially such a kind and incredibly gentleman! I had a rental car with me and when I bought the car, he drove the car with me to the rental place for me to drop the rental car. Such kind and thoughtful gesture!! Very happy with my new car and the treatment I received at Laura Buick GMC! More
Simple, Fair and Low Pressure I worked with Kerry Carnes through the sales process and he was very responsive and didn’t make us feel pressured at all. I appreciated the dealership I worked with Kerry Carnes through the sales process and he was very responsive and didn’t make us feel pressured at all. I appreciated the dealership being transparent about the values from the beginning. I would go back to this dealership because of their selection of vehicles and supportive and friendly staff. More
2018 SIERRA The Team at Laura GMC did not disappoint. Compared to other GM dealers Laura GMC was the easiest and no hassle I have dealt with. Traveled over 5 The Team at Laura GMC did not disappoint. Compared to other GM dealers Laura GMC was the easiest and no hassle I have dealt with. Traveled over 500 miles, in and out with a new purchase under four hours. Jason Welsch was a great salesmen, positive attitude, and represented Laura in a great way. More
Car service Friendly service Easy to work with. Good communication as to what was going on with the service. Good explanation of the repair and what needed to b Friendly service Easy to work with. Good communication as to what was going on with the service. Good explanation of the repair and what needed to be done More
Our experience The wait was a little long, but once we got the process going everything went smooth. We really liked our salesman Kelly S. Thank you for everything The wait was a little long, but once we got the process going everything went smooth. We really liked our salesman Kelly S. Thank you for everything! We are happy with our purchase! More
Great price and service Huge selection. Can’t beat the price and the sales staff did a great job and isn’t pushy. Definitely recommend Laura and would purchase from them Huge selection. Can’t beat the price and the sales staff did a great job and isn’t pushy. Definitely recommend Laura and would purchase from them again More