Laura Buick GMC

My first service at your dealership and it was very poor. 11/6/18 I requested an appointment on 11/19/18 at 07:00am for lube,oil and filter tire rotation plus 2 recalls to be completed. my request was (if s 11/6/18 I requested an appointment on 11/19/18 at 07:00am for lube,oil and filter tire rotation plus 2 recalls to be completed. my request was (if service and repair is longer than 2 hours I will need a loaner car for however long repairs takes. thanks) I did not get a response from the dealership about my request. I did however get 8 reminder messages that I had an appointment for 11/19/18. On 11/18/18 I sent another message that I said I would drop off my terrain on 11/18/18 (Sunday) I sent this message because I had things to do on Monday the 19th and with not knowing about a loaner auto being ready for me. On Monday the 19th and no word from the dealership I called the service department at 2:40pm to question the completion of my Terrain and was told Service Adviser was not available at this time so I left message for call back. 3:50 I called again being there was no response to first call, was told Stephanie was completing paper work now. My Terrain was there for 8 hours. Per paper work no one even check my auto in until 09:14. So getting an appointment far in advance and early hours does not do any good for the customer. The excuses were its a holiday week and we are short handed. REALLY More

The experience was easy with out he hassle of pricing The commnuication and follow through of the sales proicess was easy and the representative answered all my questions to my satisfaction. I would recom The commnuication and follow through of the sales proicess was easy and the representative answered all my questions to my satisfaction. I would recommend to others. More

Large lot of trucks Drove 2 hrs to get a good deal on a truck all local dealers wanted MSRP on all new trucks and laura buick gmc was lowest price on trucks near me Drove 2 hrs to get a good deal on a truck all local dealers wanted MSRP on all new trucks and laura buick gmc was lowest price on trucks near me More

Great place to buy a new vehicle! No haggle, no fuss, treated with respect! Will definitely purchase my next new vehicle at Laura! The whole process, from start to finish, was less t No haggle, no fuss, treated with respect! Will definitely purchase my next new vehicle at Laura! The whole process, from start to finish, was less than two hours! More

New Truck Purchase Dealership is very knowledgeable, friendly, and easy to work with. Purchasing a new vehicle there was low pressure, and an enjoyable experience. I hig Dealership is very knowledgeable, friendly, and easy to work with. Purchasing a new vehicle there was low pressure, and an enjoyable experience. I highly recommend this dealership. More

Great prices This is our second vehicle we have purchased from this Dearlership. They have offered the best prices around and provided great service! Would rec This is our second vehicle we have purchased from this Dearlership. They have offered the best prices around and provided great service! Would recommend checking them out! More

Fast and Professional From the airport shuttle service to the purchase of my 2019 GMC Sierra Denali Ultimate felt seamless. Even though here were several transactions going From the airport shuttle service to the purchase of my 2019 GMC Sierra Denali Ultimate felt seamless. Even though here were several transactions going on at the same time during my visit I felt welcomed with undivided attention. The no haggle on pricing made the deal much smoother than your traditional dealership. "Fast and Professional" is the way I would rate this dealership, I have purchased several new vehicles and Laura Buick GMC was by far the easiest of all transactions! More

New truck buying experience Excellent customer service despite being very busy. I will return to purchase vehicles in the future and would recommend Laura Buick GMC in the future Excellent customer service despite being very busy. I will return to purchase vehicles in the future and would recommend Laura Buick GMC in the future More

great experience i would recommend to anyone. very easy sales experience and knowledgeable sales staff. I will definitely be back for any future purchases. Very large i would recommend to anyone. very easy sales experience and knowledgeable sales staff. I will definitely be back for any future purchases. Very large selection of trucks to choose from. More

Smooth The Prices are great and the People are very Helpful with the sale and the financing. would come down again to buy another car in the future. The Prices are great and the People are very Helpful with the sale and the financing. would come down again to buy another car in the future. More