
Laura Buick GMC
Collinsville, IL
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Excellent customer service Quick service, they got us in and out in under 1hr. I would recommend Laura Buick to anyone that is looking for a vehicle and a place with great custo Quick service, they got us in and out in under 1hr. I would recommend Laura Buick to anyone that is looking for a vehicle and a place with great customer service. More
Oil change, tire rotation Do a great job of getting your car repair correct and explain all repairs to you before starting. Service area and customer waiting area is always cle Do a great job of getting your car repair correct and explain all repairs to you before starting. Service area and customer waiting area is always clean and non cluttered. More
Awesome Salesman was extremely nice and wanting to help make sure you walked away with a vehicle of your choice. Also made sure I got enough for my trade-in Salesman was extremely nice and wanting to help make sure you walked away with a vehicle of your choice. Also made sure I got enough for my trade-in. More
Great Appointment was easily made. Staff was polite and efficient. Problem was resolved an explanation given and printed out information was provided. have Appointment was easily made. Staff was polite and efficient. Problem was resolved an explanation given and printed out information was provided. have used Laura Buick before and will continue to use them More
2018 GMC Sierra Incredible inventory selection at very aggressive pricing. The sales process of getting a deal done was a little more difficult than I’m accustomed to Incredible inventory selection at very aggressive pricing. The sales process of getting a deal done was a little more difficult than I’m accustomed to, but that’s because of the current rebates that Laura’s goes and gets on your behalf. More
so easy I would recommend to anyone,Great job. The ease of buying the car was painless and quick. Everyone was so friendly to work with. Jason was great. I would recommend to anyone,Great job. The ease of buying the car was painless and quick. Everyone was so friendly to work with. Jason was great. More
Refreshing Laura is NOT the typical high pressure sales tactics and the dreaded price haggling. The vehicles are simply priced to sell. It was a refreshing compa Laura is NOT the typical high pressure sales tactics and the dreaded price haggling. The vehicles are simply priced to sell. It was a refreshing compared to my past dealer experiences. More
Outstanding Service, Smooth Processes, Easy To Work With I bought my new 2018 GMC Terrain two days ago and still cannot believe how smoothly everything was handled! Steve Rogers was my sales associate and h I bought my new 2018 GMC Terrain two days ago and still cannot believe how smoothly everything was handled! Steve Rogers was my sales associate and he took care of me from our first phone call through making certain I got home safely (many, many phone calls, texts, etc.). I highly recommend Steve to all of you out there! He's amazing! I drove 4 hours (Memphis to Collinsville) and would recommend the drive to ANYONE looking for a new vehicle. The cost savings was at least $3,000 less than what I would've paid for the same purchase in Memphis! Steve kept in touch with me regularly throughout the purchase. We made the deal completely by phone and when I arrived, everything was EXACTLY as I had been told it would be...even a bit better as it turned out! Eric Mertz from Finance handled everything professionally, promptly, efficiently - Eric walked me through every single initial/signature/number; Steve walked me through the entire vehicle and even gave me directions on a quicker way to get back to Memphis! These guys are GREAT, hats OFF!! Thank you, Steve and Eric for making my purchase seem so effortless and yet so exciting!!! More
Had a wonderful experience purchasing a new vechile Drove 400 miles to get a new vehicle.so quick and professional best price,excellent service above and beyond well worth the trip.I will be back will Drove 400 miles to get a new vehicle.so quick and professional best price,excellent service above and beyond well worth the trip.I will be back will definitely recommend to others. More
New car I had a great experience and I am very satisfied with my new 2018 Buick Encore. All of my questions were answered. What I like best is that they was I had a great experience and I am very satisfied with my new 2018 Buick Encore. All of my questions were answered. What I like best is that they was no price switching. The bottom line was the bottom line. I also got a flat tire on my fourth day of ownership and service was great also. More