
Laura Buick GMC
Collinsville, IL
Filter Reviews by Keyword
By Type
Showing 2,650 reviews
Ask for John T. - Great Experience! John was excellent! He helped get me into the car I wanted at an unbeatable price! He took the time to explain the tech and new features of my new E John was excellent! He helped get me into the car I wanted at an unbeatable price! He took the time to explain the tech and new features of my new Encore. Highly recommend! More
Professional! Overall experience was delightful! No misleading or surprises. The online price was the price! Everything was ready when I arrived and no back & forth Overall experience was delightful! No misleading or surprises. The online price was the price! Everything was ready when I arrived and no back & forth nonsense with the salesman to his manager. More
Good experience I had a good experience and would recommend this dealership to friends and family. I enjoyed the ability to choose accessories as well as the shuttle I had a good experience and would recommend this dealership to friends and family. I enjoyed the ability to choose accessories as well as the shuttle service to and from the airport. More
This is the second time I have purchased from Laura GMC This is the second time I have bought from Laura Buick GMC.I travel over 500 miles to do business withy them and will again.They are the cheapest in t This is the second time I have bought from Laura Buick GMC.I travel over 500 miles to do business withy them and will again.They are the cheapest in the country and go out of there way to make the deal work.On my last purchase there ,after I left and headed home I accidently ran over a curb damaging the wheel and tire.I called them and they had service people stay over to rectify the problem. They are top notch. Cline Everhart More
Employees Kevin Essington is a SUPER Consultant. This service was provide due to a tire blow out and the work was performed perfectly. Kevin explained the other Kevin Essington is a SUPER Consultant. This service was provide due to a tire blow out and the work was performed perfectly. Kevin explained the other services which could be performed at this time. I had them completed as our Terrain is towed behind our 37' Motor Home and we keep it serviced to ensure it will last us many miles. Laura Buick's employees which we have dealt with are customer oriented and go above and beyond to ensure you understand the answers to your questions, are satisfied, and ensure you vehicle is serviced correctly. I recommend Laura Buick to my friends and family. Jim Plummer 15Oct2018 More
Very pleasant It was a pleasurable experience for me as everything was so perfect. My sales guy and the financer couldn’t have been nicer. And best of all I loved It was a pleasurable experience for me as everything was so perfect. My sales guy and the financer couldn’t have been nicer. And best of all I loved the vehicle which I had only viewed on line and the price fit my budget. Very happy! More
Great service Top notch service department. Knowledgeable, courteous and superior customer focus. Always a quality repair and usually performed in less time than es Top notch service department. Knowledgeable, courteous and superior customer focus. Always a quality repair and usually performed in less time than estimated. Have purchased 3 new vehicles from Laura Buick/GMC and will certainly purchase a 4th in the future. More
Fantastic experiance Fastest I've ever gotten in and out of a dealership. They took great care of me. Amazing detailing job and service made the vehicle I purchased right. Fastest I've ever gotten in and out of a dealership. They took great care of me. Amazing detailing job and service made the vehicle I purchased right. I highly recommend Laura Buick-GMC. More
Lengthy But Great Great buying experience, great selection of vehicles, and employees were very friendly. We were early for our appt. and immediacy connected with our Great buying experience, great selection of vehicles, and employees were very friendly. We were early for our appt. and immediacy connected with our contact. Our only complaint is the length of time we waited for finance (over an hour) and at times we didn’t know what was going on. It was a little impersonal towards the end and the overall process took over 4 hours. More
wow very impressive Our salesman Drew Butler was very helpful and friendly Will recomend him to others Overall experience was worth the our travel time for the selectio Our salesman Drew Butler was very helpful and friendly Will recomend him to others Overall experience was worth the our travel time for the selections for a savings and the truck we purchased More