
Laura Buick GMC
Collinsville, IL
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Excellent attention, HUGE inventory, great pricing! We placed a call to Laura Buick GMC to inquire about inventory for a 2018 GMC Yukon XL Denali. Steve Rogers promptly answered our call and within min We placed a call to Laura Buick GMC to inquire about inventory for a 2018 GMC Yukon XL Denali. Steve Rogers promptly answered our call and within minutes I had easy to understand pricing and a ballpark trade in value for my vehicle. Over the next day or so, we were able to text each other questions and photos, etc. Steve was incredibly easy to reach, responsive to calls and texts, very friendly and low pressure, and a real joy to do business with. We wound up asking to speak with the sales manager regarding a minor request and he promtly came by Steve's desk and we were able to reach a mutually agreeable outcome. The service department worked quickly to get our custom mats installed before we hit the road back to Rockford, IL. It was certainly worth the 4 hour drive! More
Car loses power frequently Took car in Thurs am/explained the problem pointing out that Malfunction Indicator lamp indicated an OBD problem. Left car; Laura Buick called in th Took car in Thurs am/explained the problem pointing out that Malfunction Indicator lamp indicated an OBD problem. Left car; Laura Buick called in the afternoon; said problem was car needed new battery. Quoted me price for new battery; I declined as current battery was still under full replacement warranty through Auto Zone. I questioned the diagnosis as I thought it was an electrical problem, but Laura Buick insisted it was just a battery problem. Auto Zone put in new battery; car was fine Fri, but started losing power again on Sat. Took car to Auto Zone who ran diaganostic scan...problem was it needed Camshaft Position Actuator (Bank 1). Laura Buick just picked up my car so I am waiting to see if they concur. In my 2nd conversation with Laura Buick they stated they had not ran a diagnostic scan on the car. More
AMAZING!!!! Everyone was so helpful especially since we had a million questions. Service was great! Kerry Carnes was our salesman. We purchased 2 2018 GMC 2500HD Everyone was so helpful especially since we had a million questions. Service was great! Kerry Carnes was our salesman. We purchased 2 2018 GMC 2500HD Denali's from him last week! We'll definitely be back for more. Can't beat their prices!!!! More
No pressure I thought Harry did a fantastic job of allowing my husband and I to look at the lot to find some colors and trim packages we liked before looking on t I thought Harry did a fantastic job of allowing my husband and I to look at the lot to find some colors and trim packages we liked before looking on the computer to find us the perfect new vehicle. I would love to work with Harry again. More
Love the FJ Reputable, fair and fast financing... Laura GMC is the place to go for all your trucking needs. We drove 6 hrs just to deal with them. Reputable, fair and fast financing... Laura GMC is the place to go for all your trucking needs. We drove 6 hrs just to deal with them. More
GMC Sierra purchase I have always had trepidation about purchasing vehicles at any dealership. However, from the first contact I had with Ross Mandernach, he was nothing I have always had trepidation about purchasing vehicles at any dealership. However, from the first contact I had with Ross Mandernach, he was nothing but professional and courteous. I had traveled 5 hours to buy my 2018 Sierra Denali and the process was quick and painless. I highly recommend Ross and the folks at Laura Buick/GMC. More
Best Priced, Straightforward Dealership The don’t haggle, they just have the best prices. The car costs what they tell you it costs with no surprises. Fly in, drive your car home. Simple. The don’t haggle, they just have the best prices. The car costs what they tell you it costs with no surprises. Fly in, drive your car home. Simple. More
Great Service They have probably the best pricing around, no hassle, the price ahownnis what you pay. Clean and professional folks who will give you as much help a They have probably the best pricing around, no hassle, the price ahownnis what you pay. Clean and professional folks who will give you as much help as you need. I have bought two vehicles here so far and will gladly come back for more in the future. More
Truck Purcahse This is my second new vehicle purchased from this dealership in 2 years. Pricing is great, the process for purchasing is relatively painless, but due This is my second new vehicle purchased from this dealership in 2 years. Pricing is great, the process for purchasing is relatively painless, but due to the large volume dealership, we lose out on the customer recognition. While I was purchasing this truck, the fact that a year ago I bought a Yukon Denali at this place was never brought up by anyone other than myself. It would nice to be recognized as a loyal customer and offered something. More
Awesome Sales Staff We went in knowing what type of vehicle we wanted. Our salesman, Drew was great!!! He showed us exactly what we wanted to see, and made sure he answer We went in knowing what type of vehicle we wanted. Our salesman, Drew was great!!! He showed us exactly what we wanted to see, and made sure he answered all of our questions. We would recommend him to anyone. More