Laura Buick GMC

Best Experience Ever Came all the way from Wisconsin to purchase my new truck. By far the best experience I ever had purchasing a new vehicle. Great selection and prices Came all the way from Wisconsin to purchase my new truck. By far the best experience I ever had purchasing a new vehicle. Great selection and prices. Steve Rogers was a great guy to work with. No surprises. Quoted my trade in over the phone and I just walked into dealership and was driving away in my new truck within an hour. I would recommend this dealership to anyone looking to trade in or purchase a vehicle. All around great. More

Service Visit This was our first visit for service and it was a very pleasant experience with friendly service people. Steve Rogers came by to see if we needed any This was our first visit for service and it was a very pleasant experience with friendly service people. Steve Rogers came by to see if we needed anything and even got my husband's flannel shirt out of the car since he was chilly--thought that was a considerate gesture. Laura Buick has a great crew from sales to service!! More

Dealership experience Great service. Loved my salesman Harry Bassett. Highly recommend dealership. Explained options on vehicle. Helped setup myGMC account. Very profession Great service. Loved my salesman Harry Bassett. Highly recommend dealership. Explained options on vehicle. Helped setup myGMC account. Very professional. Total experience was very smooth and easy. More

Fast friendly service This was my second experience with Laura Buick GMC. Both times were excellent. I left feeling as if I was treated great and got a great deal. This was my second experience with Laura Buick GMC. Both times were excellent. I left feeling as if I was treated great and got a great deal. More

Exceptional Service Our salesman, Jason Doore, was very knowledgeable, professional and very pleasant to work with. I would highly recommend this dealership to anyone. Th Our salesman, Jason Doore, was very knowledgeable, professional and very pleasant to work with. I would highly recommend this dealership to anyone. The short drive from Springfield was well worth our effort. Will definitely purchase at Laura Buick GMC in the future. More

Not good My 2017 Denali truck had a vibration start at 15,000 miles. It has been back 3 times to the dealer with no resolution. The Service Department was at My 2017 Denali truck had a vibration start at 15,000 miles. It has been back 3 times to the dealer with no resolution. The Service Department was at times un-professional and rude to us. They have not fixed the problem. More

Recommend with reservations The sales dept. did an excellent job in helping me find the car of my choice. However, the car had not been detailed inside and while it is only The sales dept. did an excellent job in helping me find the car of my choice. However, the car had not been detailed inside and while it is only cosmetic, it did take me a half of a day to clean the spots on the interior, vacuum the discarded candy & crackers and clean the trash from the previous individuals it was loaned to. I have three receipts for those individuals that gives me personal information about them. Not good for them as well. Unfortunately for the dealership, we did not purchase the all weather floor mats because of this condition, most of which could not be seen at a moments glance. I told Chris, an excellent sales rep, that I plan to buy a Buick Envision for my wife later this year. We are a Buick family having just purchased our third Buick in a row with a fourth coming later this year. More

great experiance treated with respect, My salesman, Steve Rogers , was very knowledgeable, professional and very pleasant to work with. I would highly recommend Steve and this dealership to My salesman, Steve Rogers , was very knowledgeable, professional and very pleasant to work with. I would highly recommend Steve and this dealership to anyone. The short drive from Caseyville was well worth our effort. Will definitely purchase at Laura Buick GMC in the future. More

Great Job The service department did a great job. The service adviser called me promptly to let me know what the issue was and let me know how long it would ta The service department did a great job. The service adviser called me promptly to let me know what the issue was and let me know how long it would take to complete. More

Awesome Sales and Finance Team! Great job all the way around! Sold us a quality truck and we couldn’t be happier! Our truck looked like a brand new truck when it left the lot Great job all the way around! Sold us a quality truck and we couldn’t be happier! Our truck looked like a brand new truck when it left the lot More