
Laura Buick GMC
Collinsville, IL
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Awesome experience I was impressed with the teamwork demonstrated by the sales people. It's a busy dealership and when one would become too busy, another would step in a I was impressed with the teamwork demonstrated by the sales people. It's a busy dealership and when one would become too busy, another would step in and help without hesitation making my purchase quick and easy. More
We’ll go back to Laura for our next vehicle. We drove from Southwest Missouri to look at a Yukon Denali. The price was outstanding, so we decided to make the journey. When we arrived, we met with We drove from Southwest Missouri to look at a Yukon Denali. The price was outstanding, so we decided to make the journey. When we arrived, we met with our top-notch sales rep Danny Griffiths. Danny went above and beyond to make us feel right at home and make the transaction as seamless as possible. We arrived at 1:30 and left with our Yukon at 3:30. I have purchased many new and used vehicles and nothing compares to our experience at Laura. Super fast and professional service! Too bad there isn’t an option to give Danny 10 stars!!! I will be back to Laura to see Danny for my next vehicle purchase. More
Experience Great experience. Areas of improvement to cut wasted time is the back and forth to where all the inventory was because the where in the office. The Great experience. Areas of improvement to cut wasted time is the back and forth to where all the inventory was because the where in the office. The truck could have detailed a little nicer. Overall very satisfied More
Came a long way baby. Came all the way from South Carolina to purchase a specific truck for our son. From the time I landed to the send off - I was treated like family. P Came all the way from South Carolina to purchase a specific truck for our son. From the time I landed to the send off - I was treated like family. Phil picked me up from the airport and brought me to the dealership - the office was a steady stream of customers who were treated as if they were the only people in the place. Danny was very thorough during the entire transaction - greeted me minutes after i walked in the door and escorted me to the truck to leave - gave me directions, better directions than the GPS due to the time of day and the route, loaded my suitcase and paired my phone to the truck, now that’s customer service at its BEST. The most efficient and painless purchase I have ever made where a vehicle was concerned - be sure we will always look to Laura first for any future purchases. More
Elated After shopping around in the greater St Louis area for quite some time, looking for a specific color GMC Yukon XL Denali with the interior color and o After shopping around in the greater St Louis area for quite some time, looking for a specific color GMC Yukon XL Denali with the interior color and options I wanted, I finally found one and purchased it from Laura Buick/GMC in Collinsville, IL. They had a huge inventory to select from, and their staff was friendly and helpful. Justin Sandbach was my salesman, and he was professional, knowledgeable, and very enjoyable to work with. More
Best Experience Ever Came all the way from Wisconsin to purchase my new truck. By far the best experience I ever had purchasing a new vehicle. Great selection and prices Came all the way from Wisconsin to purchase my new truck. By far the best experience I ever had purchasing a new vehicle. Great selection and prices. Steve Rogers was a great guy to work with. No surprises. Quoted my trade in over the phone and I just walked into dealership and was driving away in my new truck within an hour. I would recommend this dealership to anyone looking to trade in or purchase a vehicle. All around great. More
Service Visit This was our first visit for service and it was a very pleasant experience with friendly service people. Steve Rogers came by to see if we needed any This was our first visit for service and it was a very pleasant experience with friendly service people. Steve Rogers came by to see if we needed anything and even got my husband's flannel shirt out of the car since he was chilly--thought that was a considerate gesture. Laura Buick has a great crew from sales to service!! More
Dealership experience Great service. Loved my salesman Harry Bassett. Highly recommend dealership. Explained options on vehicle. Helped setup myGMC account. Very profession Great service. Loved my salesman Harry Bassett. Highly recommend dealership. Explained options on vehicle. Helped setup myGMC account. Very professional. Total experience was very smooth and easy. More
Fast friendly service This was my second experience with Laura Buick GMC. Both times were excellent. I left feeling as if I was treated great and got a great deal. This was my second experience with Laura Buick GMC. Both times were excellent. I left feeling as if I was treated great and got a great deal. More
Exceptional Service Our salesman, Jason Doore, was very knowledgeable, professional and very pleasant to work with. I would highly recommend this dealership to anyone. Th Our salesman, Jason Doore, was very knowledgeable, professional and very pleasant to work with. I would highly recommend this dealership to anyone. The short drive from Springfield was well worth our effort. Will definitely purchase at Laura Buick GMC in the future. More