
Laura Buick GMC
Collinsville, IL
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I was so impressed with the size and amount of salespeople of Laura Buick GMC and the willingness of everyone there to help me with my truck purchase so thank you for all the help salespeople of Laura Buick GMC and the willingness of everyone there to help me with my truck purchase so thank you for all the help More
Great customer service from start to finish! They are a very professional dealership. Guess that’s why they are so busy and they still take the time to make sure you are getting the right vehicl They are a very professional dealership. Guess that’s why they are so busy and they still take the time to make sure you are getting the right vehicle at the best price. More
No one wants to take their vehicle in for service, but the Laura Buick service department made it as hassle-free as possible. They were responsive, thorough, and always friendly. I have my vehicle back the Laura Buick service department made it as hassle-free as possible. They were responsive, thorough, and always friendly. I have my vehicle back and it is running tip-top. More
Excellent communication and very prompt. Took the time to explain how everything on the truck worked as well as shortcuts to get things done Took the time to explain how everything on the truck worked as well as shortcuts to get things done More
I tried to schedule and speak with service about a concern I had with my car. After waiting over 15 minutes I was able to only to make an appointment. I never was able to speak with a service writer a concern I had with my car. After waiting over 15 minutes I was able to only to make an appointment. I never was able to speak with a service writer and never received a call back as promised. Rachel could not explain why this happened after I arrived for my appointment but was very helpful moving forward. More
Kaiser was excellent to work with on our trade to a new 2023 Acadia. We changed our mind three times on the trim package and he was patient with us. We couldn’t be happier with Kaiser as our salesman. We w 2023 Acadia. We changed our mind three times on the trim package and he was patient with us. We couldn’t be happier with Kaiser as our salesman. We will be back to work with him again. Thanks again! More