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Laura Buick GMC

Collinsville, IL

4.8
2,649 Reviews

903 N Bluff Rd

Collinsville, IL

62234

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Showing 2,649 reviews

January 15, 2024

Great Very helpful Good experience Polite and respectful Persalized Efficient Perfessional Overall it was a great experience More

by joe.goodall55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny griffiths
January 15, 2024

I was so impressed with the size and amount of salespeople of Laura Buick GMC and the willingness of everyone there to help me with my truck purchase so thank you for all the help More

by Akrueger.1995
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kerry Carnes, Will Harshbarger
January 13, 2024

Great customer service from start to finish! They are a very professional dealership. Guess that’s why they are so busy and they still take the time to make sure you are getting the right vehicl More

by MikeM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I can not recall name at the moment, but the finance manager was A1 also, Chris Foerstel
January 12, 2024

The best in every way . .sales, service and location..AJ and entire team in service 1st class More

by Dave.pusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Pusa
January 12, 2024

Always pleased with service at Laura Buick. Been a customer for many years and many cars. More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Day
January 11, 2024

No one wants to take their vehicle in for service, but the Laura Buick service department made it as hassle-free as possible. They were responsive, thorough, and always friendly. I have my vehicle back More

by ewilliams3220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani
January 11, 2024

Great service would like to thank service manager and salesman John T. They were very informative More

by Tastad.jw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John TOUCHETTE
January 11, 2024

Excellent communication and very prompt. Took the time to explain how everything on the truck worked as well as shortcuts to get things done More

by kinohitto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian (business/finace/document guy, Justin Scheaffer
January 10, 2024

I tried to schedule and speak with service about a concern I had with my car. After waiting over 15 minutes I was able to only to make an appointment. I never was able to speak with a service writer a More

by wilsondavem82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachel Romaine
January 09, 2024

Kaiser was excellent to work with on our trade to a new 2023 Acadia. We changed our mind three times on the trim package and he was patient with us. We couldn’t be happier with Kaiser as our salesman. We w More

by Jordy025
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaiser Downs
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