Laura Buick GMC

Not good My 2017 Denali truck had a vibration start at 15,000 miles. It has been back 3 times to the dealer with no resolution. The Service Department was at My 2017 Denali truck had a vibration start at 15,000 miles. It has been back 3 times to the dealer with no resolution. The Service Department was at times un-professional and rude to us. They have not fixed the problem. More

Recommend with reservations The sales dept. did an excellent job in helping me find the car of my choice. However, the car had not been detailed inside and while it is only The sales dept. did an excellent job in helping me find the car of my choice. However, the car had not been detailed inside and while it is only cosmetic, it did take me a half of a day to clean the spots on the interior, vacuum the discarded candy & crackers and clean the trash from the previous individuals it was loaned to. I have three receipts for those individuals that gives me personal information about them. Not good for them as well. Unfortunately for the dealership, we did not purchase the all weather floor mats because of this condition, most of which could not be seen at a moments glance. I told Chris, an excellent sales rep, that I plan to buy a Buick Envision for my wife later this year. We are a Buick family having just purchased our third Buick in a row with a fourth coming later this year. More

great experiance treated with respect, My salesman, Steve Rogers , was very knowledgeable, professional and very pleasant to work with. I would highly recommend Steve and this dealership to My salesman, Steve Rogers , was very knowledgeable, professional and very pleasant to work with. I would highly recommend Steve and this dealership to anyone. The short drive from Caseyville was well worth our effort. Will definitely purchase at Laura Buick GMC in the future. More

Great Job The service department did a great job. The service adviser called me promptly to let me know what the issue was and let me know how long it would ta The service department did a great job. The service adviser called me promptly to let me know what the issue was and let me know how long it would take to complete. More

Awesome Sales and Finance Team! Great job all the way around! Sold us a quality truck and we couldn’t be happier! Our truck looked like a brand new truck when it left the lot Great job all the way around! Sold us a quality truck and we couldn’t be happier! Our truck looked like a brand new truck when it left the lot More

Excellent sales Pete Brunswick was great to work with! No Pressure sales, and very attentive to my needs. I’d recommend this dealership to my friends and family! Pete Brunswick was great to work with! No Pressure sales, and very attentive to my needs. I’d recommend this dealership to my friends and family! More

Simple, Fair and Great Price/Services I found this dealership through the Internet but they have been more helpful than any I have dealt with... ever! It was simple to do business with the I found this dealership through the Internet but they have been more helpful than any I have dealt with... ever! It was simple to do business with them! The price was great and the responsiveness was out of this world! I highly recommend this company! More

Great place and they treat their customers right I was very impressed with how they handled my service situation. They aren't there just to sell you a vehicle I would highly recommend I was very impressed with how they handled my service situation. They aren't there just to sell you a vehicle I would highly recommend More

Purchased a new GMC Pickup Great Purchase experience working with both Drew and Justin, I appreciated their sales approach and efficient manner in which to trade trucks. Once we Great Purchase experience working with both Drew and Justin, I appreciated their sales approach and efficient manner in which to trade trucks. Once we arrived to make the transaction the paperwork process was seamless. More

Very great experience Have excellent review because Kerry was very easy to deal with at the Laura dealership. Been looking for a new vehicle for about three months, dealin Have excellent review because Kerry was very easy to deal with at the Laura dealership. Been looking for a new vehicle for about three months, dealing with other salesmen. Spoke with Kerry online on a Wednesday, picked it up a few days later. More