
Laura Buick GMC
Collinsville, IL
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Very Easy I found the truck I wanted online at Laura Buick GMC. Called and talked with a sales. I got Chris Foefstel he knew what he was doing. After going over I found the truck I wanted online at Laura Buick GMC. Called and talked with a sales. I got Chris Foefstel he knew what he was doing. After going over the truck he said he would call me back with price. This is where break down normally starts not in this case. Chris called back very quick with the price and no BS or hoops that was very refreshing. Next step I would have to fly there for the sale again no problem they will pick me up. Picked me up at the airport right on time with someone else also buying a truck from farther away than me. Phil made the ride friendly and he's like a tour guild all that is free. Next normal break down point the sale. Not here everything was as represented and no pressure for up sales. Price as quoted !!! Wow no pain !!! Out the door and on my way home with a full tank of fuel in a very short time. Will never by anywhere else. Thanks Laura Buick GMC and Chris Foerstel. More
Excellent Service and value Stephanie Dooley is an amazing ambassador for your dealership. I had my 2014 GMC Sierra in for maintenance service and uncovered a suspension repair t Stephanie Dooley is an amazing ambassador for your dealership. I had my 2014 GMC Sierra in for maintenance service and uncovered a suspension repair that was unexpected and not budgeted for. Stephanie worked with resources at the dealership to reduce the repair investment. The work performed solved the issue. It is this above and beyond effort that will keep my family and I coming back for not only service, but future vehicle purchases More
Fuel leak Kevin was very helpful and took care of my needs at every turn! I loved having the loaner vehicle! Kevin was top notch in all the areas of service! Kevin was very helpful and took care of my needs at every turn! I loved having the loaner vehicle! Kevin was top notch in all the areas of service! More
Excellent service This is our second car we have bought from Laura Buick it’s Hands down the best place to buy a vehical! Custermer service is amazeing and we couldn’t This is our second car we have bought from Laura Buick it’s Hands down the best place to buy a vehical! Custermer service is amazeing and we couldn’t be any happier! Quick, easy, hassle free! More
totally awesome! I called tolg Greg what I wanted, filled out an online application and the next day went up and picked up my car!!!I'll be back! I called tolg Greg what I wanted, filled out an online application and the next day went up and picked up my car!!!I'll be back! More
friendly Salesman very knowledgeable in options to buy my truck. Kerry found another financial institution to get my loan at a lower rate too. Great customer s Salesman very knowledgeable in options to buy my truck. Kerry found another financial institution to get my loan at a lower rate too. Great customer service.. More
Outstanding Our second purchase from Laura Buick GMC and we love it. I have told several people it is worth the drive to Laura Buick GMC. Our second purchase from Laura Buick GMC and we love it. I have told several people it is worth the drive to Laura Buick GMC. More
Excellent car-buying experience I drove 150 miles to visit with Kerry Carnes at Laura Buick about a new Enclave. The drive did not disappoint! Kerry was so helpful in finding the r I drove 150 miles to visit with Kerry Carnes at Laura Buick about a new Enclave. The drive did not disappoint! Kerry was so helpful in finding the right car for me out of the 30-acre lot. He paid attention to my needs and concerns and was knowledgeable about any questions I asked. I had dreaded going to a dealership to begin the car-buying process, but Kerry made the afternoon easy and enjoyable. I’m now enjoying my new Enclave and I look forward each day to find places to drive ! More
Excellent sales experience with Jason Doore Jason Doore was instrumental in our decision to purchase from Laura Buick GMC. I spent a few days conversing with him via email and phone before maki Jason Doore was instrumental in our decision to purchase from Laura Buick GMC. I spent a few days conversing with him via email and phone before making the 2.5 hour trip to see the truck and I am very satisfied with the experience. More
Excellent!!! Great customer service! Would recommend them to everyone! Very efficient and timely, while you wait!! Visited with my sales rep, Aaron Kent, while Great customer service! Would recommend them to everyone! Very efficient and timely, while you wait!! Visited with my sales rep, Aaron Kent, while I waited talking about the new 2019 models and changes! Everyone is so friendly and knowledgeable! More