
Laura Buick GMC
Collinsville, IL
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Customer service I took my car into Laura Buck for an oil change...they met me with a smile and quickly directed me into the service office to finish my paperwork for I took my car into Laura Buck for an oil change...they met me with a smile and quickly directed me into the service office to finish my paperwork for my loaner car. The process was quick and very professional. More
Haggle Free Everyone hates buying a vehicle however at Laura it is haggle free which we found was a plus in making our truck buying less stressful! Everyone hates buying a vehicle however at Laura it is haggle free which we found was a plus in making our truck buying less stressful! More
Awesome service. Made buying a new vehicle easy Steve Hobbs answered all of my questions. Love my new Buick Encore will definitely be recommending Laura Buick to other people who are looking to buy Steve Hobbs answered all of my questions. Love my new Buick Encore will definitely be recommending Laura Buick to other people who are looking to buy a car. Specials are awesome here. More
2018 GMC Canyon Dave Pusa did an excellent job on assisting through the purchasing process. I would highly recommend to all my friends and family. I am thankful that Dave Pusa did an excellent job on assisting through the purchasing process. I would highly recommend to all my friends and family. I am thankful that an individual had recommended me all the way down here in central Florida. More
Excellent experience. Sales rep was great Great experience with the sales process. Very nice dealership. Very easy to work with. Responsive to my needs. Got me in and out within an hour Great experience with the sales process. Very nice dealership. Very easy to work with. Responsive to my needs. Got me in and out within an hour More
Purchase of a new 2018 Sierra 1500 I called and and got a quote on a new 2018 GMC Sierra 1500 Denali. Jonathan Hegger called back and we set up an appointment. After driving four hours I called and and got a quote on a new 2018 GMC Sierra 1500 Denali. Jonathan Hegger called back and we set up an appointment. After driving four hours to get to Laura GMC, we met, I drove the truck and did the paperwork. We were in and out with the new truck in about 90 minutes. Jonathan was great to work with and very prepared. This is the first time I have purchased a truck over the phone and would do it over again in a second. Everything went fast and everyone was very professional. More
Would highly recommend LAURA Buick GMC My husband and I both purchased vehicles from Laura Buick GMC. We both are very pleased with our experience. Brandon Treat was great to work with. He My husband and I both purchased vehicles from Laura Buick GMC. We both are very pleased with our experience. Brandon Treat was great to work with. He was very knowledgeable and helpful. Thad was also very easy to work with. No pressure and great prices. We both would highly recommend Laura dealership. More
Richard Schooley First, our sales representative was waiting for us when we arrived and was aware of how valuable our time was. He was very attentive and sped the pro First, our sales representative was waiting for us when we arrived and was aware of how valuable our time was. He was very attentive and sped the process up as much as possible. Our sales representative was knowledgeable about the truck we were purchasing, treated me and my family with respect and was considerate of any needs he may have thought we needed. The dealership was nice and clean. Our experience in the finance department was the same. Kind and friendly. I feel that we got a fair deal on our trade-in and am satisfied with the amount we paid for the truck we purchased. More
Great deal High volume dealership means slower responses from your calls and emails. If you are buying used then expect to wait 4-5 days once you find the vehicl High volume dealership means slower responses from your calls and emails. If you are buying used then expect to wait 4-5 days once you find the vehicle you want to buys so they can get it serviced. Odd process when they take in a trade in they list it for sale before they check it out and fix it up. Other than that I couldn’t find a comparably prices truck anywhere close to what they had. For the money o saved the wait is worth it! More
great experience honest and friendly sale person, no pressure, supplied what was agreed on, explain the operation of truck and what all those knobs were for, highly re honest and friendly sale person, no pressure, supplied what was agreed on, explain the operation of truck and what all those knobs were for, highly recommend this dealship More