
Laura Buick GMC
Collinsville, IL
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Lost Key/FOB While in Service. Dealer good price Not Service Many issues requiring me to return a new vehicle back to service. The last inconvenient trip resulted in Lost Keys/FOB While in Service, they had to m Many issues requiring me to return a new vehicle back to service. The last inconvenient trip resulted in Lost Keys/FOB While in Service, they had to make another key & FOB but in doing so, made my spare set unusable. Now I'm told I have to take more of my time and inconvenience to make another appointment to fix this error. Spending $40,000 on a new vehicle was supposed to free my mind of vehicle issues, but this GMC has disappointed with dismissals of quality issues brought to their attention. More
Awesome Best service I have received at any dealer. They are aways freindly and quick to respond to my needs. I have all my service work done at the location. Best service I have received at any dealer. They are aways freindly and quick to respond to my needs. I have all my service work done at the location. More
2016 Sierra The service department is always great. All the visits I have made are always good. David Day is always attentive to my vehicles needs. Scott always h The service department is always great. All the visits I have made are always good. David Day is always attentive to my vehicles needs. Scott always has time to say hi. More
GREAT!! They kept me posted during the repairs and kept me informed as to what they found. When I discovered a problem with the tires after I picked it up. They kept me posted during the repairs and kept me informed as to what they found. When I discovered a problem with the tires after I picked it up. they got on it and discovered that two of the tires that I had just put on were defective. Will continue to have my truck serviced there. More
Hassle free car purchase Love the hassle free process of being able to buy new car. No pressure On the buying process. Would definitely recommend Laura to anyone.loved it! Love the hassle free process of being able to buy new car. No pressure On the buying process. Would definitely recommend Laura to anyone.loved it! More
Upfront pricing, no hassle car-buying experience Upfront pricing off the internet. I knew what I was going to pay for the truck before I actually visited the dealership. This was important, as I tr Upfront pricing off the internet. I knew what I was going to pay for the truck before I actually visited the dealership. This was important, as I traveled 250 miles from home to make this purchase. No surprises during truck delivery, everything was as my salesman had described over the phone. More
Great dealership I am a returning customer (multiple times) and they are great! Everyone is friendly and professional. Great prices and very satisfied once again wit I am a returning customer (multiple times) and they are great! Everyone is friendly and professional. Great prices and very satisfied once again with the deal and service. More
08-13-18. Lee and Judy Great Experience very knowledgeable of product very thorough enjoyed meeting Steve in the entire experience we love our new GMC’s. Love Our new Yukon Great Experience very knowledgeable of product very thorough enjoyed meeting Steve in the entire experience we love our new GMC’s. Love Our new Yukon and Sierra More
Wonderful Lots of vehicles and sales people to choose from. My car before was totaled in an accident, which wasn't my fault and started looking 3 weeks later an Lots of vehicles and sales people to choose from. My car before was totaled in an accident, which wasn't my fault and started looking 3 weeks later and found it here. More
New vehicle purchase Easy, no pressure experience. Very pleased with everything. I would recommend Laura Buick to anyone looking to buy a new vehicle at the absolute best Easy, no pressure experience. Very pleased with everything. I would recommend Laura Buick to anyone looking to buy a new vehicle at the absolute best price anywhere. More