
Laura Buick GMC
Collinsville, IL
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Pleasant experience. The whole process was a pleasant experience, good inventory and good prices. Will definitely recommend to friends and family. Harry Bassett was great The whole process was a pleasant experience, good inventory and good prices. Will definitely recommend to friends and family. Harry Bassett was great to work with. More
A great experience! We had a superb salesman in Mead Hanna. We will come back in the future.we also were extremely pleased with Micheal Perniciaro in the finical departme We had a superb salesman in Mead Hanna. We will come back in the future.we also were extremely pleased with Micheal Perniciaro in the finical department. We found both these men to be exceptionally professional. More
Laura Buick Experience Very professional and courteous dealership. Liked the fact that their price listed was the actual price and no bartering. Mike was extremely helpful t Very professional and courteous dealership. Liked the fact that their price listed was the actual price and no bartering. Mike was extremely helpful throughout the sales experience. More
So many dream trucks in one location Straight forward staff. Dealership has so many amazing trucks lifter or not. It is very hard picking which truck you want to leave with but they have Straight forward staff. Dealership has so many amazing trucks lifter or not. It is very hard picking which truck you want to leave with but they have it all. More
Fast, helpfull and very smooth transaction. Andrew contacted me through the internet did everything we asked. Andre knows his business. He even offered better rates when we financed. This was t Andrew contacted me through the internet did everything we asked. Andre knows his business. He even offered better rates when we financed. This was the second truck we purchased for Laura GMC and when we get ready for the third we will call Andrew. More
Bust car shopping ever!!! We really enjoyed our shopping experience. I feel car shopping is the worst and Dave Pusa was an amazing salesman that dealt with the million differen We really enjoyed our shopping experience. I feel car shopping is the worst and Dave Pusa was an amazing salesman that dealt with the million different cars we wanted to see and test drive. A true saint and very helpful. Definitely recommend going to see them. More
Best auto purchase experience. Great experience, everything above board.its obvious that this dealership is #1 for a reason, they know how to treat their customers. We will be repea Great experience, everything above board.its obvious that this dealership is #1 for a reason, they know how to treat their customers. We will be repeat customers for a long time. More
Service Looking at trucks for 3 months. Bought a brand new 2018 gm 2500 $$$$ Test drove 3 decided on 1 ryan humphreys salesman was great. Downhill after th Looking at trucks for 3 months. Bought a brand new 2018 gm 2500 $$$$ Test drove 3 decided on 1 ryan humphreys salesman was great. Downhill after that. Financing department didnt fully explain. Just rushed through ssid sign here here etc. stated gave me gap insurance and GAVE me extended warranty NOPE they added it to sales price. I had already spent 4 hrs here and just wanted to get out. Then had to wait to have it cleaned. By this time it was closing and i just needed to go. Drove the truck onto the highway and itvstarted shaking like crazy at 70 mph. I thought it was the road but nope. Drove it over 60 miles that night and shook so hard passenger seat hit the door. Took it to my tire shop and the tires were from 2 different years wasted the rest of the day at Laura where they said they switched the tires. After another 4 hrs drove it still shook but they had nonother solution. Had to finally raise my voice to get any attention and then sales manager said he was too busy. I asked to give me a different truck but nope even though i had owned it less than 12 hours overnight. Service manager blamed it on tires but told me I had to come back again. I Live 250 miles from there and I do have a JOB. I asked for new tires sent to my shop service manager said he had to force balance them and to drive it 100 miles. Told him I drove it over 100 miles last night. Then he called me “dear” and treated me like a dumb bonde. I never expected that kind of attitude from a large dealership. I have never experience that kind of discrimination as a female before. I spent $70,000 on a new truck. I was lied to about the warranty, and then to have a severe shake still happening after 500 miles with total disregard for service or safety and the discrimination is unacceptable in any company. This is the only negative review I have ever written on any company More
Great Dealership This is my second purchase from Laura GMC. They are the best at customer service. Steve Rogers was my salesman and he is awesome ! I was in and out in This is my second purchase from Laura GMC. They are the best at customer service. Steve Rogers was my salesman and he is awesome ! I was in and out in no time driving my new truck. Steve had taken care of everything prior to my arrival. More
Very positive experience I haven’t bought a new car in a long time and I was pleasantly surprised at my experience. Dave did a great job in making it a very positive experienc I haven’t bought a new car in a long time and I was pleasantly surprised at my experience. Dave did a great job in making it a very positive experience. More