
Laura Buick GMC
Collinsville, IL
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Bust car shopping ever!!! We really enjoyed our shopping experience. I feel car shopping is the worst and Dave Pusa was an amazing salesman that dealt with the million differen We really enjoyed our shopping experience. I feel car shopping is the worst and Dave Pusa was an amazing salesman that dealt with the million different cars we wanted to see and test drive. A true saint and very helpful. Definitely recommend going to see them. More
Best auto purchase experience. Great experience, everything above board.its obvious that this dealership is #1 for a reason, they know how to treat their customers. We will be repea Great experience, everything above board.its obvious that this dealership is #1 for a reason, they know how to treat their customers. We will be repeat customers for a long time. More
Service Looking at trucks for 3 months. Bought a brand new 2018 gm 2500 $$$$ Test drove 3 decided on 1 ryan humphreys salesman was great. Downhill after th Looking at trucks for 3 months. Bought a brand new 2018 gm 2500 $$$$ Test drove 3 decided on 1 ryan humphreys salesman was great. Downhill after that. Financing department didnt fully explain. Just rushed through ssid sign here here etc. stated gave me gap insurance and GAVE me extended warranty NOPE they added it to sales price. I had already spent 4 hrs here and just wanted to get out. Then had to wait to have it cleaned. By this time it was closing and i just needed to go. Drove the truck onto the highway and itvstarted shaking like crazy at 70 mph. I thought it was the road but nope. Drove it over 60 miles that night and shook so hard passenger seat hit the door. Took it to my tire shop and the tires were from 2 different years wasted the rest of the day at Laura where they said they switched the tires. After another 4 hrs drove it still shook but they had nonother solution. Had to finally raise my voice to get any attention and then sales manager said he was too busy. I asked to give me a different truck but nope even though i had owned it less than 12 hours overnight. Service manager blamed it on tires but told me I had to come back again. I Live 250 miles from there and I do have a JOB. I asked for new tires sent to my shop service manager said he had to force balance them and to drive it 100 miles. Told him I drove it over 100 miles last night. Then he called me “dear” and treated me like a dumb bonde. I never expected that kind of attitude from a large dealership. I have never experience that kind of discrimination as a female before. I spent $70,000 on a new truck. I was lied to about the warranty, and then to have a severe shake still happening after 500 miles with total disregard for service or safety and the discrimination is unacceptable in any company. This is the only negative review I have ever written on any company More
Great Dealership This is my second purchase from Laura GMC. They are the best at customer service. Steve Rogers was my salesman and he is awesome ! I was in and out in This is my second purchase from Laura GMC. They are the best at customer service. Steve Rogers was my salesman and he is awesome ! I was in and out in no time driving my new truck. Steve had taken care of everything prior to my arrival. More
Very positive experience I haven’t bought a new car in a long time and I was pleasantly surprised at my experience. Dave did a great job in making it a very positive experienc I haven’t bought a new car in a long time and I was pleasantly surprised at my experience. Dave did a great job in making it a very positive experience. More
Great dealer. Drove 7 hours for the best deal in the country. Was in and out in less than an hour. Very pleased. John was great. Will do business with them again. Drove 7 hours for the best deal in the country. Was in and out in less than an hour. Very pleased. John was great. Will do business with them again. More
Great Staff, Love our new truck From the people answering the phone to Brandon, our salesman, to Thad in finance. everyone went above & beyond our expectations. We did the deal on th From the people answering the phone to Brandon, our salesman, to Thad in finance. everyone went above & beyond our expectations. We did the deal on the internet & over the phone. Drove from KY to pick up our new GMC Serria 1500. Thet got us in & back on the road as promised. Best deal in the 5 states we checked. Thank you Laura Buick GMC. More
Buick Enclave I contacted Andrew Quinones from Laura Buick and told him which cars I was interested in and set up a time to come in. My husband and I arrived to fi I contacted Andrew Quinones from Laura Buick and told him which cars I was interested in and set up a time to come in. My husband and I arrived to find the 3 cars sitting up front waiting for us. Andrew came out to meet us, was very knowledgeable and friendly but no high pressure. We drove the car I preferred and returned to the dealership. Andrew sat down with us and made the entire process easy. The dealership closed at 8 but Andrew stuck around to go over the entire car after we were done with financing. He set up our cell phones to the car and went over every inch. It was past 9 pm before we left that evening. Andrew went above and beyond. More
Best prices & selection We live GM vehicles & Laura Buick GMC has the largest new inventory with everything you want or need in a new vehicle, along with the best price. We We live GM vehicles & Laura Buick GMC has the largest new inventory with everything you want or need in a new vehicle, along with the best price. We keep coming back! This is the 5th vehicle our family has purchased here. More
Great car buying experience All business dealership. Very helpful and upfront employees. Danny and Gary made the process as painless as buying a new car can be. Will recommend La All business dealership. Very helpful and upfront employees. Danny and Gary made the process as painless as buying a new car can be. Will recommend Laura Buick GMC to friends and family. More