Back

Laura Buick GMC

Collinsville, IL

4.8
2,650 Reviews

903 N Bluff Rd

Collinsville, IL

62234

Directions

By Type

Showing 2,650 reviews

August 29, 2018

Recall repair Called for appointment they said it would take 30 min. We showed up checked in, and it only took 15 min. The service people were very friendly and kno More

by dave.kessler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Truman was making us coffee he was extremely nice.
August 29, 2018

Outstanding experience Jason Welsch was a true pleasure to work with. His knowledge of the vehicles he is selling is outstanding and he was able to get everything done quick More

by joeboron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason WELSCH
August 28, 2018

Great Experience...Again I purchased a new truck 8 months ago and just returned to Laura Buick for an upgraded model. Customer service was great....again! I've purchased man More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerry Carnes
August 28, 2018

Great job by the Laura Buick GMC team! This was my second experience at Laura Buick GMC, traded my 2015 Sierra (purchased at Laura), for a new 2018 Sierra. Came out from Denver and so each More

by jmoranjr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry can't recall the name of the finance person!! But he was fast and did an awesome job!, Cody ONEIL
August 28, 2018

It was great I had to drive 4 hours to buy this truck & will do it again if I ever buy another new truck Everyone at the dealer were great Mr White our salesman More

by Insadj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thad Courtney , Brian WHITE
August 28, 2018

Repairs in less than a week /False advertisement Purchased a 2007 Dodge Ram 1500 from this dealership on 22 August 2018. They had the truck in the shop for two weeks replacing parts in the suspe More

by jacobson53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doug JOHANNES, Michael Miller, Jason Vice
August 27, 2018

Excessive oil use of 2011 Equinox After completing 10 oil checks, Laura Buick agreed to replace defective pistons and rings and 2 drive chains. Car runs like new. Thanks to Laura Buick More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sipole
August 27, 2018

Perfect truck awesome price I needed a specific truck for a new business and they had two when most people had NONE! Drive down to the dealership, picked my truck, and left in l More

by hollya423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lombardo and finance guy Thad , Jason Vice
August 27, 2018

Great Customer Service Laura Buick has great customer service in both the sales and service department. Would highly recommend this dealership to friend and family. Have h More

by cebleisch13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sipole, Justin Sandbach
August 25, 2018

preowned Ford truck,found at GMC dealer called Steve about a F250 he had on line,low miles,diesel,too good to be true.he said come by Monday and test drive.WOW what a truck,one owner,Platinu More

by POWER STROKE 2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Perniciaro, Steve HOBBS
...
158
...